webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,948 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is very painless and straightforward. The only downside is the actual evaluation is lower than online quote, but that is to be expected.”

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“Helpful n professional service overall 👌”

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“Easy to get a valuation. Easy to sell the vehicle.”

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“Found the agent extremely helpful and pleasant.well done to him”

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“Excellent service very knowledgeable polite staff. Very helpful and we are very satisfied thank you.”

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“Quick and easy process, thank you very much!”

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“Excellent customer service, simple transaction and hassle free.”

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“Online valuation tool is vary poor. Valued online with exhaust fault, but due to engine light caused by the exhaust fault, the guy devalued the car further, due to a warning light!! If a warning light is on due to an issue already declared it should not devalue the car further. Very disappointed”

Helpful Report

Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4-day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Ben was very personable, friendly and efficient. He was obviously knowledgeable about cars. He made selling my car extremely easy - took away all the hassle that I could have had selling on my own. I was happy with the price given.”

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“Very fair on the spot valuation. Very helpful and informative young lady throughout the process.”

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“Very quick and easy way to sell a car although handing over the keys and then waiting 4 days for payment seems a long time with an expensive vehicle and all is in the hands of webuyanycar”

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“Very easy process to sell car too but they never pay what they offer on the website is what the gentleman who works for them told me”

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“The gentleman we met was so lovely and helpful and I got a very reasonable price for my car. I was very pleased and impressed with the service I was given”

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“Felt that the reduction in offer was quite harsh considering low mileage, full service history, immaculate inside, 2 new continental tyres & MOT until March 23 . Was offered 10,020 and knocked down to 9,500”

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“Went to sell my car and a minor alloy scratch knocked £500 off the online quote. Not happy about this but I needed to sell the car due to cost of living going up.”

Helpful Report

Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Polite and prompt service. Quick valuation. No fuss.”

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“Got very close to what they initially offered online without seeing the car. A couple of scratches, kerbed alloy etc. a little room for negotiation. Quick and easy, pleasant staff. I am a happy customer.”

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“Does what it say’s on thrvtin”

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“So fast ,so easy”

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“The person we dealt with was very helpful and the transaction was swift and the money went straight into our account. We were pleased with the price we got. We would recommend using the company again..”

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webuyanycar is rated 4.4 based on 7,948 reviews