webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised how easy the process was & the price was as per the market (payment within a few days). A professional service & I would recommend”

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“It was excellent service efficient and effective with the service personnel being focused and having a high customer awareness value”

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“Very simple process and I would certainly sell to WBAC again. The original quote is high, then the price was chipped once they saw the car due to very minor scuffs, but I was still content with the price. Outstanding credit was settled by them so my admin was minimised. It's a good system.”

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“Excellent. Quick and easy. Fair price given. Would definitely use again”

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“straight Action and slick service, Directions to your premises could hav been a little more clear but I found it eventually.”

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“My experience at the pony of sale was really good and my agent was absolutely spot on and very honest. Money was transferred exactly as promised within the timeframe set out. My only gripe is I felt deductions for some of the “damage” and “corrosion” were maybe not quite right and overly harsh. I’d advise anyone to double check criteria for knockdown on your valuation before attending. Other than that, spot on.”

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“Got paid a fair price for my car and I used the quick pay and the money was in my account within a hour so was very happy”

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“Quick and easy.No worries about counterfeit notes e.t.c”

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“Good service and value for the vehicle.”

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“Very easy transaction. Made so easy by local weekend popup at local station. 5 mins from home. Assessor was polite and final value good.”

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“Really very good the young man I was dealing with was really very productive and professionall I got a really fair price for my car thanks.”

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“No hassle, No problems…now no Van…! Great service and courteous, knowledgable about staff.”

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“Very good service and the man who dealt with me selling the car was excellent.”

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“Excellent service from start to finish”

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“Very easy, got a fair price”

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“I was really impressed with the gentleman who I dealt with. He was very professional in his role and advised me on how everything will happen. He advised me on every step of the way”

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“The deal went through very efficiently. Whilst I was knocked down on the initial price quoted I thought it was fair. The money was in my account the next morning so was pleased overall. This is the second car I sold to them in the last few months and would recommend them”

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“Quick and efficient.”

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“The chap at the office was very welcoming, kind, honest and straight. I was expecting a ‘salesman’ style patter but he was very honest and kind. He did his best for me, it was a very straightforward and stress free process. I hated letting the car go but he made it a tad easier”

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“Honestly the experience at St Johns Worcester was pretty good. My car (BMW M6) was in pretty good shape. WBAC deducted £179 per wheel for kerb damage but I went to a local wheel refurb shop, spent £360 with them, and had the reduction deleted. If you car has been abused then WBAC will make deductions so if you car is in good nick then its a worthwhile trip and saved me a lot of hassle in collecting my new car because i can sort the transfer of private number plate out more easily. All in all, I was pretty happy and would use them again.”

Helpful Report

webuyanycar is rated 4.4 based on 7,954 reviews