webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, friendly and explained the process in a way that my father clearly uunderstood. Did not rush the process. A pleasure.”

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“Very good service all round, David was great and made the whole process simple and easy, also his dog was lovely and friendly 😀”

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“Very quick and easy and customer service very good would recommend”

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“The person dealing with the sale of my car, Abs, was quick, professional and very pleasant. Very happy with the service.”

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“Great service”

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“No problems. Very professional. Used them before and will use them again.”

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“Very happy with the service that has been provided. Thank You Milad!”

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“Hassle free. Simple. Gentleman was BRILLIANT! Friendly and helpful!”

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“Very quick, easy process, excellent customer service”

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“Customer service was fantastic couldn’t complain. The amount offered is bad- it’s a hassle to sell privately and with a young family don’t fancy having stranger round the house. So was hoping for more than what was offered. Won’t be using again- just wanted to get rid as didn’t have the space to keep on drive”

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“First class’s young man very professional very please with the out come”

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“Very quick and easy.”

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“Amin Rasheed was extremely helpful and I didn’t feel under any pressure to sell my car.”

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“Although the process offered for my car was reduced the reasons were explained. The member of staff I dealt with was friendly and approachable”

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“Personally it was a joke I got paid 800 less because it was a cat D car. The condition was fine, it just had a cat marker. I don’t understand how you can take 800 off for a cat D car when nothing is wrong with it. That’s a substantial amount of money.”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4-day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Great service”

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“Great customer service”

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“Thank you Ryan at Cannock for the excellent way,no hassle and sorted in no time”

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“Service is great. Just help my problem. Very good for helped.”

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“I found the gentleman who dealt with me was very helpful and professional.”

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webuyanycar is rated 4.4 based on 7,954 reviews