Wax London Reviews

Name: Wax London
Address: 10-11, Greenland Place, First Floor, London
Rating: 4.57

4.6 Rating 1,015 Reviews

89 %

of reviewers recommend Wax London

4.6

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My two shirts arrived (same one to get the right size). The extra small was considerably bigger than the small - it was more like a large or medium - so I had to return that and keep the small (needed it for a certain date) even though it didn’t really fit that well. Wasn’t a great first experience.”

Helpful Report

Posted 4 years ago

“Says deliveries are free (no mention of minimum order) and then charged for delivery.”

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Posted 4 years ago

“Popper broke after a couple of uses and after I'd spent on alterations”

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Posted 5 years ago

“Quality good and fresh design, although disappointingly undersized. But it's the having to pay return shipping from US that just makes the value equation a net loss.”

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Posted 5 years ago

“Exchange, due to incorrect size being sent, took over 2 weeks. Poor communication during the hold-up as well, constant chasing required. Products though are of a nice quality”

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Posted 5 years ago

Wax London is rated 4.6 based on 1,015 reviews