Wax London Reviews

Name: Wax London
Address: 10-11, Greenland Place, First Floor, London
Rating: 4.57

4.6 Rating 1,015 Reviews

89 %

of reviewers recommend Wax London

4.6

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a really nice overshirt. The colours are great and from what I can tell the quality is good as well. Only gripes being I got a small even when I would have picked a medium from their size chart. It's still quite big on me. I like it though cause I layer a jumper and a thin down layer beneath it. It's also not got buttons securing the two chest pockets unlike the images on the site. Hence 4/5 instead of 5.”

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Posted 4 years ago

“The trousers I bought are beautiful but I had to ask for washing instructions. Either add them to the garment, or the delivery packaging or even the website please.”

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Posted 4 years ago

“Great quality!”

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Posted 4 years ago

“Hey love my shirt - here's a request - how do i get a Whiting Overshirt Red Nautial Stripe shirt with pockets same color as shirt. any custom work you guys do?”

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Posted 4 years ago

“Amazing product - slightly slow delivery”

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Posted 4 years ago

“What a beautiful "whiting" overshirt I bought for my husband. The bottom hem came loose in places before he even wore it so I had to stitch it up. Everything came fast and I was happy you had the color and size I wanted.”

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Posted 4 years ago

“Very attractive.”

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Posted 4 years ago

“Son loved his Xmas gift; coat.”

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Posted 4 years ago

“Love their products! Pricing leaning towards expensive but you get proper quality in return. Two chances of improvement - length of the sleeves of the whiting overshirt could be longer and the total amount to receive free shipping outside the UK please. Will order again!”

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Posted 4 years ago

“Shirt is a Christmas present so yet to open but your service is very good.”

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Posted 4 years ago

“I love the high quality of the fabric, I do wish the color was a bit brighter as it looks quite dark to me in comparison to the photos, but I understand everyone’s computer is different”

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Posted 4 years ago

“Good turn around from order to delivery it’s a gift for Xmas so unsure if the right thing.”

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Posted 4 years ago

“There were some problems with the website that showed items as available when they Werner, however customer service helped me out nicely and im very pleased with my shirt!”

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Posted 4 years ago

“Great overshirts but website is misleading, it shows all sizes as available until you try to add desired size to cart, then it tells you it’s out of stock. Very frustrating!”

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Posted 4 years ago

“The quality of the clothes is great, the order came in good time. Can't ask for more really.”

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Posted 4 years ago

“Great shirt and quality!!”

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Posted 4 years ago

“I had a berry nice experience with my order, customer service, and the product. It is a bit bulkier than I expected, so a bit tricky to wear under most jackets. Can the Wax team suggest ideas on how to pair it (example which cooor jackets match up, trousers etc). I live in NY and LA, so please consider the climates in these locations. Thank you.”

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Posted 4 years ago

“Great quality stuff.”

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Posted 4 years ago

“Shipping was quick! Bought if for my boyfriend. Love the material , but I was actually sent the wrong item/color. I couldn’t actually find the one that was sent on the website. Luckily he loved it!”

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Posted 5 years ago

“Lovely shirt, well priced and efficient delivery service. Not my first purchase from Wax London and I expect it won’t be my last. My only disappointment was that I had emailed a query about the shirt prior to purchase but have yet to receive a reply”

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Posted 5 years ago

Wax London is rated 4.6 based on 1,015 reviews