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Wave Spas Reviews

4.8 Rating 4,858 Reviews

98 %

of reviewers recommend Wave Spas

Company Reviews

Product Reviews

4.8

Based on 4,858 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Wave Spas 5 star review on 15th April 2024

Wave Spas 5 star review on 13th January 2024

Wave Spas 5 star review on 11th September 2023

Wave Spas 5 star review on 9th September 2023

Wave Spas 5 star review on 20th August 2023

Wave Spas 5 star review on 29th July 2023

Wave Spas 5 star review on 25th July 2023

93

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery easy to setup excellent customer service...”

“Used all last week, the only thing is that the ground sheet wasnt circular like the hot tub ?”

“Amazing service, superb product and so easy to inflate/store etc. Fantastic!”

“Love my hot tub, very easy to set up and looks great in my garden. Had a few questions before purchasing and customer services answered these quickly.”

“The spa was delivered quickly and efficiently.I found it very easy to inflate, very durable quality and we are enjoying this spa every night. Also we found that the price is very good compared to other suppliers”

“Just the shot in the arm my marriage needed. We are in the tub every night without fail, thankyou wave spa. The wife loves it.”

“Really happy with my spa. Fast delivery and excellent quality! For the price I paid it's incredible.. Highly recommended. And great for all ages too my 5 year old son LOVES it!!!”

“Absolutely amazing 🤩”

Wave Spas 5 star review on 9th July 2023

“Cracking hot tubs very good after sales support for what ever you require.”

“Speedy delivery and products are well made.”

“Fantastic”

“Fantastic service. Everything was delivered promptly. The hot tub and all the accessories I ordered are perfect!”

Wave Spas 5 star review on 8th June 2023

“Brilliant service, great product and fast delivery. We are very happy with our spa! Thanks wave!”

“Thank you for the speedy service in Replacing my broken egg. I purchased the extended warranty for the one time fix and I received the new egg the day after you received it. Great service :) Thanks again Claire B”

“Excellent Service item as described/ordered 5*”

“Amazing Purchase. Great price. Easy to set up and low maintenance. Had a few questions for the customer service department who responded immediately. Ahhhhhhhhhhhhhhhhh, I'm finally relaxed. Thank you Wave Spas!”

“Just got our hot tub and very happy with it easy to put up can recommend one”

“Wow ! Paradise is in my backyard… I use my hottub everyday! Thanks again WaveSpa!”

Wave Spas 5 star review on 17th May 2022

“Great soft tub, love it, excellent customer service. The only wish is it got hotter then 102! Otherwise it’s a great hot tub!”

“Thank you WaveSpa and Michael for making my dreams come true, a spa in my background! It’s about to be one heck of a summer baby!! The wait is over…it’s warming up now…. #spalife”

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Wave Spas is rated 4.8 based on 4,858 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.