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Wash Doctors Reviews

4.9 Rating 2,448 Reviews
96 %
of reviewers recommend Wash Doctors
4.9
Based on 2,448 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Initial appointment had mistakenly been double booked but they called and rescheduled. They arrived an hour late but kept me informed of this as they were held up. They did an AMAZING job of cleaning my car though. Real attention to detail. Thank you! Will definitely use again.
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Posted 4 years ago
They were brilliant - thorough and affordable. TOYOTA-LY Recommended!
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Posted 4 years ago
Unfortunately the valetors generator was not working so he had to use my electricity.2 hrs worth. When he'd finished i went out and saw finger prints on my rear door . Interior looks good but not impressed of the standard of the exterior. Certainly not worth the £75 i spent hence only 3 stars. I would have said £40 - £50 at most.
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Posted 4 years ago
Did a good job despite the awful weather. Will use them next time.
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Posted 4 years ago
Wash Doctors did an amazing job in torrential rain!
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Posted 4 years ago
Arrived on time, very polite and helpful. Will book again.
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Posted 4 years ago
Very happy with the Silver Service we had from Boujee Bubbless - they were very thorough and friendly too - perfectly cleaned inside and out, it was spotless! Will definitely be rebooking and recommending.
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Posted 4 years ago
Excellent service as always. Simple and easy to book and attention to detail is second to none
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Posted 4 years ago
My car is in mint condition and the customer service was just outstanding. Would definitely use Washdoctors again!
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Posted 4 years ago
Super friendly, organised and great service. My car looks brand new!
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Posted 4 years ago
Could not have been better. Easy to use, great customer service, timely and exceeded all expectations!
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Posted 4 years ago
I booked a Silver with Bert. Arrived on time and did a good job. Easy and a nice guy too.
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Posted 4 years ago
Having had a no show on a previous occasion, this time the operator was running an hour outside the one hour window, so I assumed it was another no show. I couldn't find out what was happening ( emails, texts, calls, live chats). The operator, Arthur, did arrive but was booked for another job he did not want to be late for and so a 'Silver plus valet' was done in 40mins. Various parts of the interior were missed out. When I fed this back with photos, I was told someone would come round the next day to resolve it and was given a 1 hour time slot. As the one hour time slot expired, I was told it was the same person, Arthur, and he was running late again. When he did turn up he wasn't prepared to finish off the job as he claimed that I should have booked a gold valet if I wanted it cleaned properly. I only booked an £80 silver plus valet and Arthur argued it was apparently not enough to get the car valeted properly. When I said I had booked silver before and car was cleaned to a high standard, Arthur and his girlfriend started shouting at me in the street and then walked off. Arthur has a 5* review record and this where I have concerns about how the system operates. Turning up late twice (outside the 1 hour window) and not doing basic clean like vacuuming door pockets or wiping dashboard calls into question the 5* reviews, then arguing when asked to put it right, which would have taken 5mins makes the review record look inaccurate. Interestingly there is no way of leaving a review for the operator only Wash Doctors as a company.
Helpful Report
Posted 4 years ago
Hi Lucy, We do apologise for the recent experience you have had with this particular technician. The team at Wash Doctors will take everything into consideration of your review and we will follow up with Arthur to ensure this doesn't not happen again. I believe you are currently speaking with the team to try to resolve this matter for you. I can see you have mentioned that you were not able to leave a review for Arthur in the app. You can do this by clicking on the booking, then pressing the feedback button. This will then allow you to leave a review for that particular technician. The reviews of the technician seen in the app are given based on the total number of reviews from our customers. Kind Regard Wash Doctors
Posted 4 years ago
BP Mobile Car Valeting arrived a few minutes early, politely refused my offer of a tea or coffee, and got started right away. The car is spotless, inside and out, including sills I can't access. A job very well done.
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Posted 4 years ago
Excellent service provided by TheEcoSmart and especially Mr Akram Allam who did a fantastic job on my car. Now it is all lovely and shiny.
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Posted 4 years ago
Once again I’m delighted with my now shiny, clean car! Michael was delayed (due to a puncture!) but I was kept informed until he arrived. I’m so happy with this service and will definitely be using it again! I can’t recommend them highly enough!
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Posted 4 years ago
Brilliant! Turned up on time car looks amazing but mostly Michael was so friendly! Makes the world of difference to have great customer service
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Posted 4 years ago
Can't speak highly enough of Lysandra, the guys arrived on time and spent a good hour going over the car with pain staking care, including getting rid of some very sticky bugs! The car is coming up to a year old but looks back to being brand new – there's not a spec on it and inside it's fab as well. What a great – it's rare these days to get someone who takes such pride in their work - if you get the chance book Lysandra on the app!
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Posted 4 years ago
Don from I wash did a great job on the car really impressed with the results inside and did a great job on very stubborn dog hair in the boot!!! Never had a car look so good inside. Outside also looked good!!!
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Posted 4 years ago
100% recommend
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Posted 4 years ago
Wash Doctors is rated 4.9 based on 2,448 reviews