Wash Doctors Reviews

Name: Wash Doctors
Rating: 4.84

4.8 Rating 1,887 Reviews

96 %

of reviewers recommend Wash Doctors

Company Reviews

Metrics

Info

4.8

Based on 1,887 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Wash Doctors 5 star review on 20th December 2024

Karen Goodland

Wash Doctors 5 star review on 30th September 2024

Oscar Lie

Wash Doctors 5 star review on 28th March 2024

Mark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went on the website to see what services were offered and decided on the SILVER wash. I went through the booking process, entering personal and car details. However, when I got to page 2 the lowest wash offered was the GOLD wash! Why can’t I book a silver wash? Is it because of my location? Not impressed!”

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Posted 3 months ago

Hi Adrian, Thank you for taking the time to leave a review and highlighting this to us. Unfortunately Wash Doctors currently does not operate all our services in all areas of the UK. As we are a fully mobile service, the valets available in your area are reflective of our service coverage at present. Once you enter your location, only services available in your area are advertised. Apologies for the disappointment here. One of our customer care team will be in touch with you to discuss this further and see if we can make an exception and get you booked in for a Silver Valet. Many thanks, Wash Doctors.

Posted 3 months ago

“I really wanted to leave a glowing review as the website and booking process was slick and I hoped the whole process would be. Well, no. I booked it for 2pm, he called 30 mins away and showed up early. I guess I could have said no but I’d rather these things are done sooner than later so it was fine. Secondly, I said I had no electricity when I booked, he said he didn’t have a generator so I had to park in my neighbours spot so he was close to the communication power in the flat. The neighbours came back and were annoyed I took their space. I still don’t know if I’ll get in trouble for the use of power from the managing agents yet. The neighbours - I can live with but I did just move in so it’s not a good start for me on building relationships. Anyway - I booked it for 2 so I could clear any possessions in my lunch hour but he rushed me, throwing my things on the seat to take out. When I said ‘look give me a chance, you have turned up early’, he wasnt aggressive or anything but it was an unnecessary pressure to speed up so he could start. He then complained the soft roof needs a special clean (it just has light moss that a scrub would remove but fine). I noticed the window in the soft top was dirty when he said he was finished, he said it was condensation but I ran my finger over it and it was black so he just wiped it. Not great. I hoped the car would smell nice and fresh but it’s no better or cleaner than a quick tenner jobbie with a local car wash. (I paid £50) Anyway, he’s pi*sed off my neighbours, may have gotten me in trouble with my managing agent and left me with a mediocre outcome. I won’t use them again or recommend them to my partner who was also interested. Shame. Update: Wash Doctors offered to remediate the small sections not cleaned but by the time this happened, the car was already dirty due to the grit on the roads so I turned it down. They didn’t offer to clean it entirely but just touch up the parts not clean. I won’t be using them again”

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(London) - Posted 3 months ago

Hi Hannah, Thank you for your review and sharing your experience with us. My sincere apologies for the onconveniences you have experienced here! Your experience with us a long way from the level of service we are provide! Our Customer Care Team will be in touch with you to rectify this right away. Many thanks, Wash Doctos.

Posted 3 months ago

“Courteous service Convenient and on time Car was really clean and shiny”

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(London) - Posted 3 months ago

“Car almost looks brand new - really pleased”

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(London) - Posted 3 months ago

“Great experience 👍 had the gold service 👌”

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(London) - Posted 3 months ago

“great job!”

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