Wash Doctors Reviews

Name: Wash Doctors
Address: Adlink House, Hawarden, Deeside, Cheshire East
Rating: 4.86

4.9 Rating 2,539 Reviews

96 %

of reviewers recommend Wash Doctors

Company Reviews

Metrics

Info

4.9

Based on 2,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Wash Doctors 5 star review on 25th June 2026

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Wash Doctors 5 star review on 20th June 2026

Elizabeth Simpson

Wash Doctors 5 star review on 18th June 2026

Paul Smith

Wash Doctors 5 star review on 12th June 2026

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Wash Doctors 5 star review on 31st May 2026

Anonymous

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They didn’t turn up on the original booking day which I was understanding about and they were able to rebook for the next day. However the guy who did my car somehow managed to corrode the pain from my door handle, didn’t mention it and then when I noticed and contacted for support they told me it was already chipped before he touched it which wasn’t true. I’ve been very patient in waiting two days for a response and their response has been terrible and essentially accusing me of lying when their person has damaged my car. Do not recommend. Stay far away.”

Helpful Report

(London) - Posted 1 year ago

Hi Lou, Thank you for taking the time to leave a review and share your experiences. My sincere apologies that you were disappointed with the level of service. Our Customer Care team will be in touch to look into this further and get this rectified as soon as possible! Many thanks, Wash Doctors.

Posted 1 year ago

“So pleased with our Valet, communication was brilliant and we were told when Frank was on his way and given his mobile number. Further communication was recieved on his arrival. From start to finish he was professsional and carried out a brilliant service - I can not recommned him enough! Thank you so much for making my car look as good as new! Will definately be using Frank going forward for all my valet's”

Helpful Report

(London) - Posted 1 year ago

“Chris arrived early and communicated well with us prior to his arrival. We are very pleased with the end result, our car looks like new! He did a fantastic job! Thank you.”

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(London) - Posted 1 year ago

“They team were friendly and polite and did a good job. I only had an external clean but they brought their own power and water so no hassle.”

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(London) - Posted 1 year ago

“Hiya Frank did a great thorough job thank you!”

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(London) - Posted 1 year ago

“This was a great service. Valletter turned up on time and was very professional. 👍”

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(London) - Posted 1 year ago

“This service has made such an improvement to my quality of life- I can't say enough good things about it!”

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(London) - Posted 1 year ago

“Decent job, missed a few spots and seats were still dirty underneath. Would not recommend for the price. Not worth 115 for gold package”

Helpful Report

(London) - Posted 1 year ago

Hi Mihai, Thank you for taking the time to share your experience with us, we are sorry to hear that it fell short of your expectations! A member of our Customer Care team will be in touch with you as soon as possible to investigate this further and get this rectified. Many thanks, Wash Doctors.

Posted 1 year ago

“Easy to book; easy to pay; courteous staff; and lovely clean car!”

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(London) - Posted 1 year ago

“I was extremely pleased with the service provided by Wash Doctors. In particular Wesley was very professional in all aspects of his work.”

Helpful Report

(London) - Posted 1 year ago

“Amazing cleaning job - a neighbour actually asked if we had a new car! Both our cars had been used as mobile rubbish bins by our kids and were covered in mud, wrappers, crumbs and tons of unidentified random objects. Andy patiently tackled it all and we now have the most sparkling, shiny and sweet smelling cars in the street. I’m so grateful for his perseverance and skill.”

Helpful Report

(London) - Posted 1 year ago

“Great service and really convenient. Only issue was that they arrived over an hour late and I needed the car quite swiftly, still it all worked out but would I give it a wider time slot next time”

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(London) - Posted 1 year ago

“I went on the website to see what services were offered and decided on the SILVER wash. I went through the booking process, entering personal and car details. However, when I got to page 2 the lowest wash offered was the GOLD wash! Why can’t I book a silver wash? Is it because of my location? Not impressed!”

Helpful Report

Posted 1 year ago

Hi Adrian, Thank you for taking the time to leave a review and highlighting this to us. Unfortunately Wash Doctors currently does not operate all our services in all areas of the UK. As we are a fully mobile service, the valets available in your area are reflective of our service coverage at present. Once you enter your location, only services available in your area are advertised. Apologies for the disappointment here. One of our customer care team will be in touch with you to discuss this further and see if we can make an exception and get you booked in for a Silver Valet. Many thanks, Wash Doctors.

Posted 1 year ago

“I really wanted to leave a glowing review as the website and booking process was slick and I hoped the whole process would be. Well, no. I booked it for 2pm, he called 30 mins away and showed up early. I guess I could have said no but I’d rather these things are done sooner than later so it was fine. Secondly, I said I had no electricity when I booked, he said he didn’t have a generator so I had to park in my neighbours spot so he was close to the communication power in the flat. The neighbours came back and were annoyed I took their space. I still don’t know if I’ll get in trouble for the use of power from the managing agents yet. The neighbours - I can live with but I did just move in so it’s not a good start for me on building relationships. Anyway - I booked it for 2 so I could clear any possessions in my lunch hour but he rushed me, throwing my things on the seat to take out. When I said ‘look give me a chance, you have turned up early’, he wasnt aggressive or anything but it was an unnecessary pressure to speed up so he could start. He then complained the soft roof needs a special clean (it just has light moss that a scrub would remove but fine). I noticed the window in the soft top was dirty when he said he was finished, he said it was condensation but I ran my finger over it and it was black so he just wiped it. Not great. I hoped the car would smell nice and fresh but it’s no better or cleaner than a quick tenner jobbie with a local car wash. (I paid £50) Anyway, he’s pi*sed off my neighbours, may have gotten me in trouble with my managing agent and left me with a mediocre outcome. I won’t use them again or recommend them to my partner who was also interested. Shame. Update: Wash Doctors offered to remediate the small sections not cleaned but by the time this happened, the car was already dirty due to the grit on the roads so I turned it down. They didn’t offer to clean it entirely but just touch up the parts not clean. I won’t be using them again”

Helpful Report

(London) - Posted 1 year ago

Hi Hannah, Thank you for your review and sharing your experience with us. My sincere apologies for the onconveniences you have experienced here! Your experience with us a long way from the level of service we are provide! Our Customer Care Team will be in touch with you to rectify this right away. Many thanks, Wash Doctos.

Posted 1 year ago

“Courteous service Convenient and on time Car was really clean and shiny”

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(London) - Posted 1 year ago

“Car almost looks brand new - really pleased”

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(London) - Posted 1 year ago

“Great experience 👍 had the gold service 👌”

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(London) - Posted 1 year ago

“great job!”

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(London) - Posted 1 year ago

“Bennys valeting - took my car from mould to gold. After spending two months in Thailand I came back to my car being plastered with mould on the interior. I felt it was beyond repair but wanted to give it a try. Benny went above and beyond - all my training equipment in my boot had mould on and he cleaned it all. And the car looks brand new now. And I mean my steering wheel, front and back seats were covered in mould. Benny is a magician. I’d use him again and if I could give 6 stars I would. 10/10 service. Professional. Knowledgable. And did way more than he needed to. Thank you.”

Helpful Report

Posted 1 year ago

“Benny did a great job on the car”

Helpful Report

(London) - Posted 1 year ago

Wash Doctors is rated 4.9 based on 2,539 reviews