Wash Doctors Reviews

Name: Wash Doctors
Address: Adlink House, Hawarden, Deeside, Cheshire East
Rating: 4.86

4.9 Rating 2,634 Reviews

96 %

of reviewers recommend Wash Doctors

Company Reviews

Metrics

Info

4.9

Based on 2,634 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Wash Doctors 5 star review on 12th August 2026

Jake Holmes

Wash Doctors 5 star review on 8th August 2026

Anonymous

Wash Doctors 5 star review on 31st July 2026

Nolan Myers

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why was the car left in this appalling state when I had been told this had been removed, also an additional allowance / money had been provided to cover this”

Helpful Report

Posted 4 years ago

“Having had a no show on a previous occasion, this time the operator was running an hour outside the one hour window, so I assumed it was another no show. I couldn't find out what was happening ( emails, texts, calls, live chats). The operator, Arthur, did arrive but was booked for another job he did not want to be late for and so a 'Silver plus valet' was done in 40mins. Various parts of the interior were missed out. When I fed this back with photos, I was told someone would come round the next day to resolve it and was given a 1 hour time slot. As the one hour time slot expired, I was told it was the same person, Arthur, and he was running late again. When he did turn up he wasn't prepared to finish off the job as he claimed that I should have booked a gold valet if I wanted it cleaned properly. I only booked an £80 silver plus valet and Arthur argued it was apparently not enough to get the car valeted properly. When I said I had booked silver before and car was cleaned to a high standard, Arthur and his girlfriend started shouting at me in the street and then walked off. Arthur has a 5* review record and this where I have concerns about how the system operates. Turning up late twice (outside the 1 hour window) and not doing basic clean like vacuuming door pockets or wiping dashboard calls into question the 5* reviews, then arguing when asked to put it right, which would have taken 5mins makes the review record look inaccurate. Interestingly there is no way of leaving a review for the operator only Wash Doctors as a company.”

Helpful Report

Posted 5 years ago

Hi Lucy, We do apologise for the recent experience you have had with this particular technician. The team at Wash Doctors will take everything into consideration of your review and we will follow up with Arthur to ensure this doesn't not happen again. I believe you are currently speaking with the team to try to resolve this matter for you. I can see you have mentioned that you were not able to leave a review for Arthur in the app. You can do this by clicking on the booking, then pressing the feedback button. This will then allow you to leave a review for that particular technician. The reviews of the technician seen in the app are given based on the total number of reviews from our customers. Kind Regard Wash Doctors

Posted 5 years ago

“1. Silver Valet booking (90-120 min) 2. Arrived 2 hours late 3. Completed the job in 45 min 4. Dirt and cobwebs left in the doors, dirt not touched in the hatchback. When asked to clean, replied that it would leave water on the "nicely buffed exterior" and tried to remediate with just wiping.”

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Posted 5 years ago

“Arrived over 2 hours late. Missed cleaning various aspects of the car. Although bits that were cleaned were done well. Customer service have been useless when complaining! Won’t be using again.”

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Posted 5 years ago

“Job was rushed all done in 10mins. Side mirrors were not clean properly stains not removed and spider webs. Hand wax was not performed as suggested in plan. Windows not cleaned properly I can see dirt near seal. Don’t think I would using this service again. Service was 1.5 hours late they called but this not convenient as I had to move my schedule to accommodate. Disappointing.”

Helpful Report

Posted 6 years ago

Wash Doctors is rated 4.9 based on 2,634 reviews