Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,382 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

Write Your review

Tell us how Wallart-Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my canvas. It arrived quickly and well packaged. Will definitely be using them again.”

Helpful Report

Posted 5 years ago

“Brilliant service and prices”

Helpful Report

Posted 5 years ago

“Large selection of artwork from many categories”

Helpful Report

Posted 5 years ago

“Great quality print, arrived quickly and well packaged, really pleased”

Helpful Report

Posted 5 years ago

“Very well made, looks great and delivered safely.”

Wallart-Direct 5 star review on 16th October 2020

Helpful Report

Posted 5 years ago

“Great customer service .. went all out to get my print delivered to me. I asked them to pull the delivery date forward from their projected date and they were very helpful and arranged it for me without any problems .”

Helpful Report

Posted 5 years ago

“Lie after lie regarding delivery of my order. I was told yesterday it would be picked up for delivery today. Didn't get any sort of conformation of shipping so waited in most of the morning and sent various emails asking if it was definitely arriving. No reply. Got to mid afternoon went on live chat, was on for around an hour with still no conformation. The advisor, Lauren, stated it was defiantly sent but didn't provide a tracking number. I stated in the chat I would rather be told the truth and if it wasn't sent just to tell me so I didn't waste any more time waiting. The chat ended with her saying her manager was on the phone to the courier and she would email me, but still no tracking number, I was just ignored when I asked for this. I didn't get the email, I think this was just a delay tactic to get me off the chat, which was unavailable later on. I waited in all day and still no parcel. Logged on to my account to see it says not dispatched! No idea if it will come tomorrow, but will have to spend another day waiting in all day. I understand delays can happen but the absolute disgrace is the lying. I haven't received my item yet and it's for a birthday present tomorrow. The delay would have been a slight issue but because of lies and wasting my time I would never order from here again.”

Helpful Report

Posted 5 years ago

“I’ve been asked by Wallart-Direct to complete a short review of their services and the product that I have purchased.... ..,,,which is weird. Because they haven’t sent it yet. It’s been “processing” for 8 days. They probably should have sent the print i paid £60 for before asking for a review!”

Helpful Report

Posted 5 years ago

“My framed print arrived on time and well wrapped up, looks great on the wall, I would use this company again and have told my friends and family to look at your website themselves to see just how many wonderful frames and prints you have in your collections. Very happy customer.”

Helpful Report

Posted 5 years ago

“Framed print looks great. It was delivered in a timely fashion and packaged very well indeed. Thank you for a job well done.”

Helpful Report

Posted 5 years ago

“Hi there, I'm still waiting for my item to be delivered. Please can you let me know”

Helpful Report

Posted 5 years ago

“Excellent selection of prints and canvas art, easy to navigate the site and save favourites to examine in more detail. I have made several purchases from wal rt and been extremely pleased with them all. The frames are lightweight which is what I wanted for my walls. The delivery is excellent and the paintings are really well packed.”

Helpful Report

Posted 5 years ago

“Very happy with my canvas and the delivery was very quick.”

Helpful Report

Posted 5 years ago

“I was a little worried after reading some negative reviews. The delivery took a little longer than stated on the website however the communication with them has been great. My item has arrived and I was more than happy with my acrylic print I ordered. The print quality was better than i expected, again worried due to reviews I had seen, but then if you are enlarging pictures they are not going to be crystal clear! The packaging was excellent, loads of bubble wrap to ensure it wasnt damaged in transit.”

Helpful Report

Posted 5 years ago

“We bought an extra large cavas. Dissapointed. It is very pixalised. Just a scale up of a smaller image. Quite loose on the framework. Will have to do till something good turns up. Sorry to post a poor review but there you go.”

Helpful Report

Posted 5 years ago

“Absolutely fabulous service. Arrived within in days of placing the order. I’m totally delighted with the canvas it looks exactly as it did in the picture on the website. Thank you.”

Wallart-Direct 5 star review on 11th October 2020

Helpful Report

Posted 5 years ago

“Quick delivery love my canvas perfect for where i wanted it”

Helpful Report

Posted 5 years ago

“The things I ordered came very quick and in perfect condition we are very happy with everything”

Helpful Report

Posted 5 years ago

“Very pleased with my purchase. Arrived early & was packed well. Print looks great. Thanks Wallart-Direct”

Helpful Report

Posted 5 years ago

“Great quality products at a reasonable price”

Helpful Report

Posted 5 years ago

Wallart-Direct is rated 4.7 based on 4,382 reviews