Waggel Reviews

4.6 Rating 2,089 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,089 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 87%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Great service by the team. My claim was denied, I clarified the information needed and my claim was approved. Thank you for your hard work.
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Excellent service and no fuss, I did not really expect my claim to be successful as it only involved the dogs eating grapes, but I am delighted the Insurance covered this anyway, very pleased with the outcome. Thank you very much
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Very easy to complete claim
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Excellant. Thank you much for caring about the welfare of my 2 cats. But mainly for settling my claim without hassle. I will recommend Waggle to my friends.
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We have found it quite stress free, which h, at a time like this is most welcome.
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As with any insurance there are questions etc but once I knew what I was doing it was very straight forward and the people on the chats were so lovely and very helpful I asked many many questions and they were always polite. And the whole process was very see through. Very happy. They paid out for my 11year old dog to have surgery for a lump removal.
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I have been through a devastating diagnosis and experience with my first puppy whom I purchased from a KC registered breeder, following the best advice, including tests. Sadly the diagnosis was not detectable until 10 months at which time we had bonded and grown to love her deeply. Waggle have been so empathic and professional dealing with my claim in a swift and hassle free manner. They stayed in contact and updated claim in a timely manner and were clear and concise throughout. The whole process was stress free at a very, very sad time. I would recommend wholeheartedly. Julia
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good, efficient service, took a weight of my mind.
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I must put my hand on my heart and thank those at Waggle for a very quick, caring and compassionate approach in dealing with my insurance claim. Waggle was very helpful, reliable, knowledgeable and friendly during our correspondence. They settled the monies that were in need of being paid for my pet's treatments. I couldn't wish for a better company. A huge thank you to you all at Waggle.
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Communication has been quick and informative. Having a champion is really helpful
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Excellent
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Everything so quick and easy, thank you and I appreciated the personal touch, I agree Finn should definitely take a break from squirrel chasing!
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Fantastic - just made first claim which was so easy and resolved really quickly. Very Impressed
Waggel 5 star review on 30th June 2022
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Thanks. That’s great, BUT there is an additional £90.08 that is part of the same injury (sores caused by the bandages, consultation, a cone and ointment) that needs to be refunded in full!
Waggel 5 star review on 28th June 2022
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Brilliant, informative and quickly resolved thank you so much Waggel
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Excellent. I never expected the claim to be settled so quickly. Well done
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Very positive and reassuring. Prompt and efficient communication when required and very personable people at the other end. Everything is easy to do on-line without having to wait in lengthy telephone queues. Thank you
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I have done 2 big claims in 2 years of being with Waggel and each time has been completely painless. Love it, won’t ever leave. Thanks
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Hassle free and very quickly paid out brilliant service
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My puppy ripped her leg open on a brick patio, i thought she was going to bleed out in my arms on the way to the vet...the PDSA stepped up and did an emergency operation and saved her life... i filed a claim with Waggel, and they paid out with no hassle within 7 days! Highly impressed! 5*
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Waggel is rated 4.6 based on 2,089 reviews