I have been through a devastating diagnosis and experience with my first puppy whom I purchased from a KC registered breeder, following the best advice, including tests. Sadly the diagnosis was not detectable until 10 months at which time we had bonded and grown to love her deeply. Waggle have been so empathic and professional dealing with my claim in a swift and hassle free manner. They stayed in contact and updated claim in a timely manner and were clear and concise throughout. The whole process was stress free at a very, very sad time. I would recommend wholeheartedly. Julia