Waggel Reviews

4.6 Rating 2,089 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,089 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 87%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Love how easy it is to use the website and how straightforward making a claim with Waggel is!
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It's been great. Easy to use claims process.
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Initial impressions are very good. Really easy to use website and fast to obtain quote. Can tailor cover/payment at touch of a button. Easy to understand terms and no apparent small print - seems transparent. Two cats insured for less than the price of just one cat's renewal premium I had been quoted. And cover that includes dental with smaller excess to pay! Let's hope if I do have to make a claim it's as easy and straightforward. But so far, I'm impressed with this new honest and upfront approach to pet insurance.
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Great all round service, can’t fault them! Such a good feeling to have something positive to say about a service provider in this current climate. Well done Waggel 🐕🙌
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Waggel have been brilliant. This is my first claim and all so simple and easy to manage. Would highly recommend.
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Amazing! So easy and so helpful.
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Very easy instructions to follow
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Easy,affordable,simple
Waggel 5 star review on 5th August 2022
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Exceptional: Alice in claims sorted out my dog Luca's attack claim. It was all very simple and easy to do online. She means the world to me so thanks a million. Carole.
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Good site.
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Absolutely brilliant- I’m recommending Waggel to all my pet owner friends!
Waggel 5 star review on 26th July 2022
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Very swift and professional dealing with claims. Had a couple of delays but nothing to do with Waggel. Once they had all the details everything was always processed within a few days.
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The results are in and the rumours are true! In unfortunate circumstances, my pup was involved in an accident which left me with a hefty bill for his care (900 quid ). Waggel made the process as pain-free as possible when claiming. Their advisors are ever so polite and willing to help, not to mention the online portal is so well made to help track the process from start to finish. For a first-time claim, I couldn't be happier with the result and my sweet pup got the emergency care he needed. You can tell the customer advisors are animal lovers too, pet insurance that truly works!
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Excellent service thank you
Waggel 5 star review on 21st July 2022 Waggel 5 star review on 21st July 2022
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Waggle have been amazing throughout my whole experience … it’s a very stressful time when your pet is ill or injured and knowing that the insurance claim has been very simple and stress free has been brilliant. Thank you waggle x
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Basically, no matter how cute the website, or how competitive the price, what you need to know is how the claim process goes. I have been a Waggel customer for 4 months. My dog got an eye infection. I used the free app to talk with a vet who told me to see my local vet ASAP. I saw the vet and got eye drops. It cost me £71. As I have a £50 claim contribution, I thought this was a good claim to make (small, easy, one off). I used the website. It literally took 2 mins. I then had a long wait for my vet and Waggel to communicate (no idea what the hold up was, it may have been my local vet) but after about 2 weeks, Waggel asked me one clarification question, then within a day, they agreed to pay out. And today the £21 went into my account. Really easy. No issues. I will report back as to what the insurance policy increase to at renewal, but hopefully it will be negligible. From illness to money in the bank was 24 days.
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I first saw waggle on my tablet in an advertisement so I had a look and seems to be very good and very straightforward to fill in your application online
Waggel 5 star review on 18th July 2022
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Waggel are an excellent pet insurance company, the claim process is incredibly easy and stress free. I highly recommend Waggel to everyone who loves their pets!
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The app is easy to navigate, however it didn’t allow me to add some information i.e: that this is 3rd vets visit for this problem.
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Marvellous service which has kept me informed of the progress of my claim from beginning to end. Frendly emails and great resolution of the case.
Waggel 5 star review on 13th July 2022
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Waggel is rated 4.6 based on 2,089 reviews