Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.62

4.6 Rating 2,101 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

Write Your review

Tell us how Waggel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with how quickly my claim was processed and approved. I’ve had cat insurance for 7 years and never used it. I’ve had the puppy insured 3 months and already needed to claim. Very impressed and will be looking to move my cat insurance across to waggle on renewal.”

Helpful Report

“This is the first time I've had to make a claim and although I'm not too impressed that it can only be done online, it was easy to do. I'm extremely impressed with the speed of the decision, less than 1 week!”

Waggel 5 star review on 23rd November 2021

Helpful Report

“I’ve had pet insurance for years, never have I had such an easy, well explained & fast resolution. Well done Waggel you deserve 6 stars”

Helpful Report

“Straight forward claim process - hopefully no issues”

Helpful Report

“Amazing, proactively covered claims I didnt have receipts for - clearly there were retrieved as a result of the contact with the vets. Bravo!”

Helpful Report

“Very impressed. First time needing to make a claim and it was very easy to complete the request and responded very quickly with great customer service. 5*”

Helpful Report

“Brilliant! So easy to use and when I did have a question the online chat was great and sorted it out straight away. My claim was sorted out super quick too. Thank you”

Helpful Report

“Wow never expected such a speedy response and resolution”

Helpful Report

“Very quick and easy to resolve a claim”

Helpful Report

“Brilliant. Really helpful and very efficient.”

Helpful Report

“Fab, our little girl had an agreement skin condition and the quick and easy process through Waggel meant one less thing to worry about!”

Helpful Report

“Excellent - all settlerd within 10 hours odf submitting the claim. Fantastic service - thanks.”

Helpful Report

“You have all been absolutely amazing! I literally don't have the words to praise you enough. You have all been so incredibly helpful from start to finish. Thank you so very much from myself and from Willow x”

Helpful Report

“So refreshing to have a professional, friendly and personal service from a pet insurers. No hidden costs and a really quick claims process. Friendly and helpful staff who always ask first and foremost how your pet is which is lovely - thoroughly recommend including those looking for rescue dog cover :) We have 5 huskies having lost one earlier this year and one is with Waggel but the rest will be switching when current insurance runs out - fantastic service”

Helpful Report

“waggle is the best pet insurance company they settled the the account no quibbles the customer service second to none sympathetic and caring when my dog died sending a sympathy card impregenated with seeds so it can be planted in her memory such a nice touch. I would use Waggles again when I get another dog and have already recommended waggles to my friends.”

Helpful Report

“Waggle have been great with the long term cair for Kayla. So easy to communicate with and relatively quick to process our claims. Thanks for your help and understanding. Yours Sincerely Andy Overington”

Helpful Report

“Fantastic service”

Helpful Report

“Insurance for Cat. That was easy and fast. Glad my new munchkin is now insured.”

Helpful Report

“1st part of claim easy and straightforward”

Helpful Report

“Brilliant. In many years of dog ownership and using various insurance companies this is the first time I have made a successful claim. Straightforward andwithout any issues. Well done Waggel!”

Helpful Report

Waggel is rated 4.6 based on 2,101 reviews