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Waggel Reviews

4.6 Rating 2,105 Reviews
92 %
of reviewers recommend Waggel
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
All very good so far, although I’ve not had to make a claim, so that would be the telling time. Very helpful and transparent in answering questions about comparisons with other providers. Good on boarding process, easy to see all documents and account details online. Good so far.
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We’ve put in one claim and had the claim paid in under a week. Absolutely brilliant service.
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Very straightforward
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Waggel has been extremely supportive of our little Roo and ourselves when she needed an emergency spinal surgery. They cleared her pre-authorization quickly and seemed like they truly cared about her getting better. #insureyourpet
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5 stars based on experience to date. Not made a claim and long that may be the case!! setting up the policy was straight forward and very personable. There seem to be a lot of extra bonuses which I have'nt tried to date but the members area and website seem to be easy to manoeuvre and navigate.
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Hopefully I won't need to use my policy, but glad it's there if I do. The quote and signup process was very simple and quick. Would definitely recommend based on my experience so far.
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Couldn’t have been easier to claim on line and settled within a week. Perfect. Daisy, all better now.
Waggel 5 star review on 28th November 2020
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super quick, very helpful thank you so much!
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Excellent
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Exemplary in almost every aspect My one item of constructive criticism is that when submitting a claim (which is so well managed in every other aspect) rather than submitting two separate bills - for the initial consult and the follow up - I had to add the two together. It's no biggie but would be maybe a little simpler if you could add a second or third visit's bill to the same claim
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Claim process was really easy but took longer than I expected to receive the payment. Granted, this was because Waggel we’re waiting for details from the vets but I wouldn’t expect to have to chase this up as many times as I did
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It's been excellent, knowing you always got support and help at the end of the phone
Waggel 5 star review on 28th November 2020
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I didn't get the 3 months discount as per your email. However within minutes of paying for the policy I received a call and Waggel were most apologetic and have now dealt with the discount. Fantastic service. Would highly recommend 5 stars!!
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So far, so awesome! My pooch daughter Nana is a new Waggeler but feel already she's in 'safe hands'. Good to be on board! Most happy 😊.
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Fabulous!! So easy to make a claim online....
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Only recently joined, but good, clear information, easy sign up, and helpful communications about services. All dealt with online, so haven’t yet needed to speak to anyone, or email.
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I wish I'd heard of waggle 12 months ago when we got our puppy , went with a well known company who were to expensive and after 12 months and no claims put it up by £70 a year , waggle is easy to set up one simple lifetime policy which you decide how much cover you want and how much you pay , waggle made it so easy and so simple ,which other companies don't and just bamboozle and confuse you , I've not had to make a claim but I would highly recommend waggle for cost and easiness , so glad I found and switched to waggle
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Easy website to use and not as boring! Good payment options.
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Sadly, your failure to reply to my query leaves no option but to give a poor review. I am still waiting!
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Hi Catherine, sorry that you didn't get a timely reply. We checked our tickets and couldn't find a message from you. However, your Customer Champion will be in touch with you to see how we can help.
very easy thank you
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You are welcomer :) Ross - Co-Founder & CXO
Waggel is rated 4.6 based on 2,105 reviews