Login
Start Free Trial Are you a business? Click Here

Vufold Reviews

4.8 Rating 1,933 Reviews
98 %
of reviewers recommend Vufold
4.8
Based on 1,933 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vufold Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

Write Your review

I had issues with my door not from Vufold but from the Developers. The door is really lovely. James has been really helpful with his advise and friendly communication. The rest of the team in Customer Support are prompt on replying to emails/calls.
Helpful Report
Posted 6 months ago
Hi Morine, Thank you for your fantastic 5-star review! We're so glad to hear that you love your door and that James was able to assist you with helpful advice and friendly communication. Our aftercare team always aims to provide prompt responses, so thank you for highlighting that! Best regards, The Vufold Team
Posted 6 months ago
Process to order and take delivery very efficient. I am yet to install the doors, so that’ll be the next big step.
Helpful Report
Posted 6 months ago
Hi Simon, Thank you for your positive feedback! We're delighted to hear that you found the ordering and delivery process efficient. We strive to make every step as smooth as possible for our customers. We look forward to hopefully hearing from you again once you've installed your doors. If you have any questions or need assistance during the installation, please don't hesitate to get in touch. Best regards, The Vufold Team
Posted 6 months ago
The technicians were extremely persistent and got the job done , the service was excellent, however with these heavy doors I do think the handles and locking mechanism should be made of stronger components.
Helpful Report
Posted 7 months ago
Hi Steven, Thank you so much for your kind words and for taking the time to share your feedback! We're thrilled to hear that you were pleased with the service you received. Your feedback is important to us, and we appreciate your suggestions regarding the handles and locking mechanism. Thanks again for your support! Best regards, The Vufold Team
Posted 6 months ago
2 days delivery from order and great comms at every step. One part had a slight mark on the facia so mailed them and had an immidiate response and part replaced without any issues. Brilliant customer service. The doors themselves are quality made and could not be happier i chose Vufold after much googling of all options
Helpful Report
Posted 7 months ago
Hi Bryan, Thank you for your wonderful review 5-star ! 🌟 We're thrilled to hear that you're happy with the quality of our doors and the prompt delivery. Providing our customers with the best overall service is our top priority, and that means offering high-quality products at great value, along with exceptional customer support. We apologize again for the issue experienced, and we're glad we were able to resolve it to your satisfaction. We really appreciate you taking the time to highlight our efforts. Your satisfaction is what drives us to keep improving! Thanks again for choosing Vufold! Best regards, The Vufold Team 🚪✨
Posted 7 months ago
Excellent quality doors. Advice given by friendly staff. Quick delivery. Good communication.
Helpful Report
Posted 7 months ago
Thank you, Alan, for your wonderful review! 🌟 We're delighted to hear that you're pleased with the quality of our doors and found our staff friendly and helpful. It's great to know that the delivery was quick, and communication was good. 😊 We appreciate your support and hope you continue to enjoy your new doors! 🚪✨ Many thanks The Vufold team
Posted 7 months ago
Sales team were helpful, ordering was easy, and delivery quick and efficient - so all-in-all, very happy.
Helpful Report
Posted 7 months ago
Hi David, Thank you for your fantastic review! 😊 We're delighted to hear that you found our sales team helpful and that the ordering process was easy and efficient. It's great to know you're very happy with your experience. Enjoy your new purchase! Best regards, The Vufold Team
Posted 7 months ago
All good all staff we talked to and emailed gave us the correct information and the product was exactly as you described. Perfect fit and food product we have already recommended you.
Vufold 5 star review on 4th February 2025 Vufold 5 star review on 4th February 2025 Vufold 5 star review on 4th February 2025
Helpful Report
Posted 7 months ago
Hi Daniel, Thank you so much for your wonderful review! 🌟 We're thrilled to hear that our staff provided you with the correct information and that the product was exactly as described. It's fantastic to know it was a perfect fit for your project. We also appreciate you sharing images of your installation – your project looks amazing! 📸 Thanks for recommending us, and for choosing Vufold! Best regards, The Vufold Team 🚪✨
Posted 7 months ago
I found the range of Vufold doors very well presented and detailed on the website with good installation instructions and diagrams.Also when I phoned them, they were able to explain queries and answer questions that I had. The delivery 🚚 was about 3 days from ordering and the delivery company kept me informed about dates/times and were careful with the packages
Helpful Report
Posted 7 months ago
Hi Brian, Thank you for your stellar 5-star review! 🌟 We're so glad to hear that you found our website helpful and that our team could assist you with your queries. It's fantastic to know the delivery was prompt and well communicated, too! We truly appreciate your feedback and are here if you need any further assistance. Best wishes, The Vufold Team
Posted 7 months ago
Finally got around to fitting my Vufold Finesse 2.1m Wide Internal Oak Bifolding Doors which I ordered on 24 February 2024. I know !, it's a long story, but they are finally up. I just wanted to write a review to let everyone know how good these Vufold Doors are. The Materials are very high quality and they look fabulous. I am often disappointed with the quality of items I purchase but not this time, everything about the doors suggests great quality, the doors slide back easily with hardly any effort, and fold back well so they don't take up much space when they are open but can be closed when we need some privacy or when we need to use the space for two different purposes. I am really pleased. They are not completely finished but just had to let you know just how good they are.
Helpful Report
Posted 7 months ago
Hi Colin, Thank you for sharing your experience! 🌟 We're delighted to hear that you're pleased with your Vufold Finesse Internal Oak Bifolding Doors. It's wonderful to know that the high-quality materials and design have met your expectations and that the doors are both functional and stylish in your space. 😊 We appreciate your patience in getting them installed and are thrilled that they slide and fold back effortlessly, providing the flexibility you need. Your feedback means a lot to us, and we're glad to have exceeded your expectations this time. Enjoy your beautiful new doors, and thank you again for choosing Vufold! Best regards, The Vufold Team 🚪✨
Posted 7 months ago
From order to delivery the customer service was excellent. I was kept informed all the time and delivery was exactly when Vufold said it would be. The communication from the young lady in the office was clear accurate and friendly. The product is, 2.4 wide sliding doors are excellent. They were have been fitted and I am beyond delighted. Great product and outstanding customer service.
Helpful Report
Posted 8 months ago
Hi William, Thank you for your amazing 5-star review! We’re thrilled to hear that you had such a positive experience from order to delivery, and we’re also delighted that you’re so pleased with your new sliding doors! Your satisfaction is our priority, and we couldn't be happier to receive such a glowing review based on both the product and service received 😊 Best wishes, The Vufold Team
Posted 7 months ago
Fantastic product and easy to install.
Helpful Report
Posted 8 months ago
Hi Sunny, Thank you for your fantastic review! 🌟 We're delighted to hear that you found our product easy to install. Your satisfaction is our priority, and it’s great to know we hit the mark! Best wishes, The Vufold Team
Posted 8 months ago
Brilliant service. so easy to call and talk to someone. We was sick the day before delivery and with one call Francesca arranged a new delivery date for us to our convenience .
Helpful Report
Posted 9 months ago
Thank you for your kind words, Monika! We're thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us! 😊
Posted 9 months ago
From my intial enquiry to delivery of the bifold doors, the service has been excellent. Information on what ones to buy, getting the correct size and when they would be delivered, nothing was too much trouble. I was notified continually with updates. Once the bifold doors were ready for delivery, I recieved a phone call and arrangements were made. The guys that delivered them were extremely helpful and friendly. Would highly recommend Vufold.
Helpful Report
Posted 9 months ago
Hi Stephanie, Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had such a positive experience from your initial enquiry to the delivery of your bifold doors. Our team strives to provide excellent service and thank you for not letting this go unnoticed. Thank you also for sharing that the delivery team was helpful and friendly. Your recommendation means a lot to us! 😊 Best regards, The Vufold Team
Posted 9 months ago
Very professional and efficient team.
Helpful Report
Posted 9 months ago
Many thanks for your kind words, David - lovely to hear!😊 Warm regards, The Vufold Team
Posted 9 months ago
Great quality as always. Reliable as always. On time as always. Good communication as always. No need to look any further. Your one stop supplier!
Helpful Report
Posted 9 months ago
Dear Maartens, Thank you so much for your fantastic review! We are delighted to hear that you consistently find our products and services to be of great quality, reliable, and timely. 😊 Your continued support means the world to us, and we are thrilled to have you as a repeat customer. We also appreciate your reviews of the other products you have purchased from us. A massive thank you for taking the time to review our products and us as a company. We look forward to hearing from you again and working with you on your future projects! Best regards, The Vufold Team
Posted 9 months ago
Vufold website easy to navigate in order to find your required product and complete your order. Delivery of stock items is good with excellent communication from the courier. I have had a self intsalled two door Inspire unit in my home for two years now and have purchased a three door unit for my new extention. Well made, quality products.
Helpful Report
Posted 10 months ago
Hi Ian, Thank you so much for your continued support! 😊 We're thrilled to hear that you're impressed with the quality of our products and that you've chosen us again for your new extension. Your kind words about our website and delivery process mean a lot to us. It's wonderful to know that our hard work is appreciated and that we could provide you with a perfect journey from start to finish. Many thanks, The Vufold Team
Posted 10 months ago
Easy order process and good product. Looks great when fitted
Helpful Report
Posted 10 months ago
Thank you for your review, Michael! 😊 We're thrilled to hear that you found the order process easy and that the product looks great when fitted. Enjoy! 🌟 Best regards, The Vufold Team
Posted 10 months ago
I am very pleased with the doors purchased from you. High quality, the color of the doors is also what I wanted. Thank you
Helpful Report
Posted 10 months ago
Hi Joanna, Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re pleased with your new Vufold front door. It’s fantastic to know that the high quality and color met your expectations perfectly. 🎨🚪 Your satisfaction is our top priority, and your kind words mean a lot to us. Enjoy your beautiful new door! 😊 Warm regards, The Vufold Team
Posted 10 months ago
The communication with the team was excellent and the doors were delivered as scheduled. The fitters said they were easy to install and they look fantastic. So pleased.
Helpful Report
Posted 10 months ago
Thank you so much for your wonderful feedback, Margaret! 😊 We’re thrilled to hear that you had an excellent experience with our team and that your doors were delivered on schedule. It’s great to know that the fitters found them easy to install and that they look fantastic in your home. We’re so pleased that you’re happy with your purchase. Best regards, The Vufold Team
Posted 10 months ago
We were impressed with the web site which we found informative .and decided to visit the showroom to view the doors, it was not a wasted journey,the sales team covered all aspects of the product, we purchased the Inspire oak internal bi-fold doors,the installation was very straightforward and was completed in a day,James in aftercrare was excellent ,replacing a faulty item which was dispached very quickly..........
Helpful Report
Posted 10 months ago
Dear John, Thank you for your outstanding 5-star review! 🌟 We're thrilled to hear that you found our website informative and that your visit to the showroom was worthwhile - we appreciate you taking the time to come and visit us 😊 It's great to know our sales team provided you with all the necessary information regarding our products. We’re pleased to hear that the installation of your bi-fold doors went smoothly and that you had an excellent experience with James in our aftercare team. Quick resolutions are a priority for us, and we're glad you had a positive outcome. Thank you once again for your kind feedback. We truly appreciate your support 👍 Best wishes, The Vufold Team
Posted 10 months ago
Vufold is rated 4.8 based on 1,933 reviews