Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.15

4.2 Rating 631 Reviews

79 %

of reviewers recommend Vitality 4 Life UK Ltd

4.2

Based on 631 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

Write Your review

Tell us how Vitality 4 Life UK Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find this juicer difficult to use”

Helpful Report

Posted 9 months ago

“Products are sound but postage is high for small items.”

Helpful Report

Posted 11 months ago

Thank you for your feedback about Vitality 4 Life UK Ltd. We are delighted to hear that you are happy with your products and our customer service. We pride ourselves on delivering great products and putting our customers first, so it's great to hear that we're getting it right! If you need anything else, please don't hesitate to reach out - we're here to help. Thanks again!

Posted 11 months ago

“I am sorry I cannot get on with this. It is not what I was expecting I have gone back to using my Ninja air fryer. Not worth the money sorry”

Helpful Report

Posted 1 year ago

“Delivery was not a good experience with delivery company and Vitality for life blaming each other. Delivery was promised for Friday with time slot and then e-mail to say they had run out of time. Whereas log showed that they couldn't get access and had left a card. This was patently untrue as access wasn't required as they had been given an external safe space and we had been in. It was finally delvered Monday. We were needing it at the weekend. Have run it a few times now and seems to work fine. Easy to load and check. Relatively quiet BUT the instruction is manual sadly lacking in information beyond base timings with 2 hour slots for a limited number of items. When you go on line to their website it only gives recipes not methods such as thickness. You have to search about for that.”

Helpful Report

Posted 1 year ago

“My bio-multi oven looks fine but the instructions on its use are very poor. Can you let me know where I can obtain more detailed instructions. Thank you, John Hughes.”

Helpful Report

Posted 1 year ago

“We haven’t had a chance to enjoy our product yet, the item was faulty and blew all the fuses 4 times, as requested we returned the product and have heard nothing since. Not very good customer service.”

Helpful Report

Posted 1 year ago

Hi Ray, Sincerest, apologies to hear you've had this difficulty. I believe the exchange has now been processed for you and should be with you today. Kind Regards Vitality4Life UK

Posted 1 year ago

“This is the second auger-type juicer I have purchased. Gave the first to my youngest son who juices every morning. The main body of the juicer is good quality but I find the attachments are made of low grade plastcics. Overall, the performance of the juicer is very good and time will tell how well the attachments do. Thank you”

Helpful Report

Posted 1 year ago

Hi Brian Thank you for taking the time to post your review. We appreciate all feedback given and most importantly we are extremely happy to hear about your experiences using our juicers If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 1 year ago

“The order arrived on time . My inly issues are that no one answers the phone line , having tried several times and left messages - but no response. I have purchased a bio slow juicer but the yellow washer seems bent and not flush”

Helpful Report

Posted 1 year ago

Hi Bharat Thank you for taking the time to post your review. We appreciate all feedback given and we apologies for the unanswered calls. I believe the issue has been resolved and i hope this is to your satisfaction. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 1 year ago

“Not great sadly, seems over priced, was 'refurbished' but still had stains and grease on the back inside of the dehydrator. Comparatively I wish I'd got a new one. It works okay”

Helpful Report

Posted 2 years ago

Hey, Firstly, I would like to offer our sincerest apologies that you've experienced such disappointment when purchasing your Dehydrator. This is certainly not what we like to hear from our customers. We really appreciate this feedback given and rest assured we will be looking into this matter further for you. If you have any questions or need any further assistance please contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 2 years ago

“The Biochef Vaccum Blender is a great product and saves you a lot of time when making soups! It was a shame that it came with a continental/EU two-pin plug and an instruction manual in German! Not what you expect when ordering from a UK company!”

Helpful Report

Posted 2 years ago

Hey, I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 2 years ago

“Sadly the treadmill was flawed and did not work, in spite of help from the office, but very efficient service in all other ways. I’m not giving a higher score as there obviously no form of checks as to the working of the treadmill on leaving the warehouse.”

Helpful Report

Posted 2 years ago

Hi Carole I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 2 years ago

“You would get more but your customer service is not very helpful and arrogant. Your website does not have good product descriptions and photos of the parts, which are a very important element for a smooth purchase from your state. And you try to calculate shipping costs separately for each part, and this is tragic”

Helpful Report

Posted 2 years ago

“I am sorry to say my order was cancelled, because Vitality do not post to Northern Ireland. this is due the the sea border and not having a EORI number. My reason for me making a purchase was because they have a great warranty. I also have to say customer service was very good and i was refunded very quickly.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for taking the time to post your review. We are extremely sorry! This we are continuously working hard to ensure the best practise for all of our customers. Unfortunately, with the issue around the board this is something currently out of our control. Again we sincerely apologies, we really value your fair and honest review. Wish a great day. Kind Regards. Vitality 4 Life UK

Posted 2 years ago

“The product is definately solid in construction and looks like the picture on the website. It is definately functional, but the glide of the reformer is not as smooth as advertised it is a little bumpy and makes a noise...Im hoping this will improve with wear. The instructions for putting it together are terrible; a series of dark photos and no mention of which particular bolts/hardware go where. There are a few design flaws as far as converting the trapeze to tower or vice versa: In order to place the flatbed you need to remove the jump board plate. The flat bed is really heavy and awkward to lift. The foot bar (for use with reformer) does not fold down all the way as the trapeze frame prevents it. This impacts use of the push-through bar, so you need to remove the foot bar when ussing the trap. as well. So conversion during a session is not practical. The push through bar is really heavy and has an additional cross bar which limits versitility. All the springs are short so bottom sprining the push-through bar is difficult. The risers for the reformer ropes are stationary and so even though the ropes can be lowered when using the trap. the risers limit the width of the trap frame. I am used to another brand of Pilates equipment but have to say that this brand is a lot less expensive. So maybe you get what you pay for? I was going to order more Pilates equipment from here but based on my dissapointments expressed here I will not. I must add that the delivery guy, Mustang was excellent and so helpful.”

Helpful Report

Posted 2 years ago

Hi Georgia, Firstly, I would like to offer our sincerest apologies that you've experienced such disappointment when purchasing your Pilates Reformer with Full Trapeze Table. This is certainly not what we like to hear from our customers. We really appreciate this feedback given and rest assured we will be looking into this matter further for you. If you have any questions or need any further assistance please contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 2 years ago

“Not enough information on using the display otherwise quite good.”

Helpful Report

Posted 2 years ago

Hello Nadine, Thank you so much for sharing your great experience whilst purchasing with us. We really do value the feedback. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 2 years ago

“The product I ordered was just what I was looking for. The customer service however is dreadful. I'm still waiting for a reply from their accounts department despite my 2 e-mails! Hence the 3 stars.”

Helpful Report

Posted 3 years ago

Hi there, Thank you you for taking the time to write this review. We are extremely pleased to see that the product what everything you was looking for. Please be sure i have raised this with our support team as a matter of urgency. Sincerest apologies in the delay here. Kind Regards. Vitality4Life.

Posted 3 years ago

“The machine is ok, but the first time I’ve washed the presser, water gone inside it, it’s already smelling bad as we juice 3 times per week, and we can smell the bad trapped water. I hope you hear it in the silly video I’ve made”

Helpful Report

Posted 3 years ago

Hi there, Thank you for this review. Are you able to contact our customer support team to help get this matter resolved. contact us here - support@vitality4life.co.uk Kind Regards Vitality4Life UK

Posted 3 years ago

“The shower filter I ordered was well packaged and delivered in a timely manner. I couldn't find a replacement cartridge anywhere so I had to order a brand new filter. However, this one seemed to be missing a part (the little pipe which connects it to the actual water supply), therefore, I wouldn't have been able to install it had I not had the old (same model) filter already installed. Luckily, I was able to disconnect the cartridge from the new one and fit it to the existing filter.”

Helpful Report

Posted 3 years ago

Hey, I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“I’m new to juicing and writing reviews. Was super excited to receive my product, however upon opening of package (which was well packaged) part of my item was considerably scratched- left me questioning was this a part refurb. Kept the item as I’m super impatient and couldn’t be bothered with hassle of returning. I’m really impressed with the juice produced (I’m celery juicing at the moment), quick and easy to use and very stylish (copper juicer). However, what a fad to clean...not sure if this will wear thin over time, hence my 3 stars”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to post your review. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Please get in contact with us here - support@vitality4life.co.uk so we can resolve this issue for you. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“ordering easy, delivery quick. As for product I have used it once and therefore cannot give an honest opinion just yet. Ask me again in a few weeks. Many thanks”

Helpful Report

Posted 3 years ago

Vitality 4 Life UK Ltd is rated 4.2 based on 631 reviews