The product is definately solid in construction and looks like the picture on the website. It is definately functional, but the glide of the reformer is not as smooth as advertised it is a little bumpy and makes a noise...Im hoping this will improve with wear. The instructions for putting it together are terrible; a series of dark photos and no mention of which particular bolts/hardware go where. There are a few design flaws as far as converting the trapeze to tower or vice versa: In order to place the flatbed you need to remove the jump board plate. The flat bed is really heavy and awkward to lift. The foot bar (for use with reformer) does not fold down all the way as the trapeze frame prevents it. This impacts use of the push-through bar, so you need to remove the foot bar when ussing the trap. as well. So conversion during a session is not practical. The push through bar is really heavy and has an additional cross bar which limits versitility. All the springs are short so bottom sprining the push-through bar is difficult. The risers for the reformer ropes are stationary and so even though the ropes can be lowered when using the trap. the risers limit the width of the trap frame. I am used to another brand of Pilates equipment but have to say that this brand is a lot less expensive. So maybe you get what you pay for? I was going to order more Pilates equipment from here but based on my dissapointments expressed here I will not. I must add that the delivery guy, Mustang was excellent and so helpful.