Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.74

4.7 Rating 1,191 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.7

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

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“Took too long to wait for my documents. I had to send numerous emails to get the ball rolling in the first place. Conditions of service were not communicated effectively enough from the outset. It was not made clear to me that the quote given included direct postage to China instead of to me in the UK, and therefore after paying 3 months earlier I then had to pay another £75 to get them sent to me.”

Helpful Report

“Excellent service, always prompt replies to questions, I wish I had used them from the start.”

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“I’ve used this company twice now, both times were quick efficient. I always got an immediate response to a query, would def recommend.”

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“Service is unbelievable I was in Dubai to get married I sent application form to the uk for stamp and with in ten days I received it back then I took it to uae foreign office for approval which only took 10 minutes and 150 aed now I’m getting married November 18 2020 thank you guys”

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“Unfortunately it was Sean who dealt with me initially and I found him uncommunicative and extremely slow at dealing with my request and never fully explained what was happening. Ami and Jess were excellent and got things on track and dealt with problem and kept in touch what was happening. I think Jess as well was very helpful. After my husbands very sudden passing it is an extremely hard time for me. I never had a delivery Documents went directly to Forgeign Office then onto UAE Embassy in London then couriered directly to Dubai.”

Helpful Report

Thank you for taking the time to leave your review Anne. I will be certainly to pass your comments onto the team.

“Great service thank you so much! The process was made very easy as I am in another country and my degree was in the UK. Thank you again!”

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Thank you Charlie I am really pleased that we could take away any stress that you would have had trying to undertake the process from a different country.

“Excellent and reliable service. Prices are reasonable, they respond quickly to emails and work hard to ensure that you receive your documents quickly.”

Helpful Report

Thank you Stevonna for taking the time to leave your review. I am always happy to hear our clients are very happy with the service they received.

“Great service from the staff.. only criticism is that the customer doesn’t have access to the same staff member. I also had some but not all emails going to junk .”

Helpful Report

Thank you Wendy for taking the time to leave your review. I do take on board your comment in regards to various members of the team answering incoming emails. As a company we do not like to keep our clients waiting for an answer to any queries or questions that they may have. All the team have access to the same systems and will always make themselves familiar with all orders and queries. I do hope this helps to place your mind at ease.

“They were extremely helpful, answered every question I had with such care and were extremely efficient! Couldn't recommend enough!!”

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Thank you Brodie It is always nice to receive reviews like yours.

“Excellent service, had no problems once all documents were submitted and once process was started was finished very quickly. However, communication through email was rather frustrating prior to documents being submitted as you have multiple employees dealing with your enquiry who may not be aware of your order details / what was discussed before. Other than this was great and would recommend to a friend.”

Helpful Report

Thank you so much Sarah for taking the time to leave your review. I am really happy to hear that the service you received was that of one expected. I take on board your comments in regards to a number of the team replying to emails. As a company we do not like our clients to wait for answers to any queries or questions that they may have. All the team have access to the same systems and always make themselves familiar with emails and orders.

“Vital Consular is so efficient, and communicated well with me every step of the way which was excellent. The cost of the service was lower than competitors too. Very happy customer.”

Helpful Report

Thank you Alena for taking the time to leave your review. I am so happy that you were pleased with the service you received.

“Extremely slow service, unprofessional, and not communicative. Do not use this company.”

Helpful Report

Thank you Alexander for taking the time to leave you review. I have looked into your order on our system and I can see that when we received your document we knew that it would not be accepted as it was not an official document. You were immediately advised of this by one of the team. One of the team then spoke to you and reiterated the issue and why it would not be accepted but you advised us to proceed anyway. We then proceeded to make the submission for the document to be returned and rejected. You was informed of this rejection immediately.

“Very efficient and professional service.”

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Thank you so much Shahrad for taking the time to leave your review. I am really pleased that you were happy with the service provided.

“A reliable service.”

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Thank you Andrew Your review has been warmly received.

“Very helpful and got the job done!”

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Thank you Asahn for taking the time to leave you review. It has been warmly received and appreciated.

“Vital Consular, Thanking for the service given. However, apart from reliable and swift respond. The only suggestion that I would like to state is there are no personal relations/ care established across the process. I have been dealing with not lesser than 5 of the personnel.”

Helpful Report

Thank you Chin for taking the time to leave your feedback. I do appreciate your comments in regards to different team members replying to emails. As a company we do not like to leave our clients waiting for an answer to any queries they may have. All the team do make themselves familiar with orders which enables them to reply confidently and accurately.

“I wish I could give ten stars instead of five, it was excellent in all aspects ,with regard to the info update and delivery of the documents on time . Thank you”

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Thank you so much Maysam for your review. I am so pleased that you were happy with the service you received. I will be sure to pass all your lovely comments onto the team.

“Excellent service, dealt with Nicola and Sean who were both extremely helpful and the process ran seamlessly! A breath of fresh air to deal with a competent group of people. Great job, Thank you!”

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Hi Navida Thank you for taking the time to leave your review. I am very pleased to hear that you are happy with the service that we provided and I will be sure to pass your lovely comments onto the team involved. We will look forward to working with you again if the requirement was needed

“Very fast and accurate. Highly recommended.”

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Thank you Dario I am very pleased that you are happy with the service you received.

“Reliable, update accordingly and superb.”

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Thank you Mohamad for your review. It has been greatly welcomed and appreciated.

Vital Consular is rated 4.7 based on 1,191 reviews