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Vital Consular Reviews

4.8 Rating 1,032 Reviews

95 %

of reviewers recommend Vital Consular

Company Reviews

4.8

Based on 1,032 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Vital Consular 5 star review on 21st August 2022

Vital Consular 1 star review on 8th June 2021

Vital Consular 5 star review on 28th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am very satisfied with the service I got from Vital Consular. Everyone was professional in their approach and I was always kept updated on the stages of the process. I will recommend them to anyone, any day!”

Thank you for taking the time to leave your review Dao I am really pleased that you were happy with the service we provided.

“It's very easy and straightforward to use! Very fats response time. Definitely took the pressure off!”

Thank you so much Anwaar for taking the time to leave your review. We are delighted to know that you found it is very easy to use, that the response time is fast and that it took the pressure off! We appreciate your feedback and are glad that you are happy with the service.

“Kate, Emma and Gavin did a good job helping me with my enquiries. They were prompt and patient. Thanks very much for your kind assistance and support! The prompt status updates were also great. The guide was helpful although it did require me a few times to go through to understand the whole process. Perhaps better rephrased/ instructional headers would help make it dummy-proof. Thanks again!”

Thank you so much, Sheila, for your generous 5-star rating of Vital Consular! We really appreciate your kind words and the acknowledgement of the hard work our team has put in. We'll definitely consider your suggestion to make our process more user-friendly.

“Good and speedy service”

Thank you for taking the time to leave a review Lazare Your comments have been very much welcomed.

“I paid for express urgent delivery on my documents. When they finally arrived my name was misspelt on the documents. I was so upset as I had a job/flight lined up abroad and because of this mistake (although my passport and certificate documents clearly stated the spelling of my name) I had to send back the documents for them to be corrected which took another 7-10 days. I missed the start of my job etc and it really set me back. I understand a simple mistake is easily done however when I contacted vital consular about a refund or any reimbursement for the delay and trouble the mistake on their behalf had caused... There was no reply to my emails or to issue any sort of refund or reimbursement for the emergency urgent delivery service I had paid for. I am still trying to get into contact with them today and still no reply.”

Hi Caley Thank you for getting in touch. Apologies you are unhappy with the service we provided. I have checked through all correspondence and I can see that initially one of our team assisted in helping to get your document re done without the original because the school you were at had lost your attested copy which was also your original. You are correct and the document was created in the name of Carley instead of Caley and for this we sincerely apologise. Once this was pointed out the problem was sorted on our urgent service which takes a few days to complete. You have been offered a full refund for the courier fee in which you have accepted and this is going through the process at the moment.

“The service was done fast and they have a very good team and customer service, and no hidden fees.”

Thank you for taking the time to leave your review. Your comments have been very much appreciated and welcomed.

“Very very satisfied with the service that was provided to me. Documents were provided on time and all updates were provided with 100% accuracy as mentioned in their website. Very legitimate service 🙏”

Thank you for taking the time to leave your review Chanuka. I am really pleased that the updates worked as they should.

“Top class service from start to finish would highly recommend if you want your certificate attested hassle free. I was given regular updates and there was always someone to answer and questions a great service.”

Thank you for taking the time to leave your review Gillian It is so lovely to receive comments like yours. We do endeavour to always deliver a top class service to all our clients

“Precise and guaranteed service, highly recommended.”

Thank you Ahmad for taking the time to leave your review. Your comments are very much appreciated.

“Excellent and very useful service - would use them again as well as recommend them to anyone else in need of this type of service.”

Thank you for taking the time to leave your review Mathieu. I am very happy that you are pleased with the service you received and we are very appreciative that you are happy to recommend others.

“Excellent service, aI would stoungly recommend.”

Thank you Andrea for taking the time to leave a review. Your comments have been very much welcomed and appreciated.

“Very straightforward. Works exactly as you’d hope and is done as quickly as plausible.”

Thank you for taking the time to leave your review Harry. I am really happy to hear that you was pleased with the service you received.

“Excellent Professional service. Very good regular updates. Highly recommended”

Thank you Ferhad for taking the time to leave you review. Your comments have been very much appreciated and welcomed.

“Vital Consular were very professional with great customer service, they updated me thru every step of the process, I am very pleased with the service they have provided 👍 much appreciated thank you 😀”

Thank you Emin for taking the time to leave your review. I am really pleased that the update emails we send out were really helpful.

“As this was my first time using this sort of service, (first time working abroad), I found the staff to be extremely helpful and knowledgeable about the process. The request was processed very quickly even considering the Eid holiday period and the return of the documents was excellent. Many thanks for your help”

Thank you so much Andrew for taking the time to leave your review. It is always nice to hear how the teams knowledge has helped place our client mind at ease with the whole process.

“I would like to once again thank for the excellent services Vital team has provided. It’s been extremely smooth and easy. I live in Turkey and I needed by degree certificate issued by a UK university to be attested by an embassy in London. Vital has conducted the process very professionally and efficiently and kept me updated in every step of the process. They saved me a trip to the UK. Thank you Vital!”

Thank you for taking the time to leave your lovely review Pinar. I am so pleased that we were able to take the pressure off you with having your document attested and also that we were able to save you time and money with not having to make a trip to the UK.

“An absolutely excellent company where you can speak to real humans at the end of a phone who know exactly what they're talking about. We had a particularly complex move abroad and the team were fantastic, reassuring, quick and just incredibly helpful. I trusted them implicitly and they made a very stressful time a little easier. Bravo.”

Thank you Amy for taking the time to leave your review. I am really pleased that the team helped place your mind at ease with the process.

“Thanks for the excellent service”

Thank you KunJumon for taking the time to leave your review. Your comments have been very much appreciated.

“Excellent service and superb customer support. I have recommend you to My New lnt school.”

Thank you for taking the time to leave your review Steve We really appreciate you recommending our services. This just highlights that what we are doing is making a difference to people.

“Fabulous team. Very helpful and knew all the relevant information to make things happen quickly. A very good price for such excellent service. I would recommend this team and company without hesitation. Nilem is a hero!! 😂”

Thank you paul for taking the time to leave your review You are right, Nilem is fantastic so thank you for mentioning her. We look forward to working with you again in the future if there was ever a requirement.

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Vital Consular is rated 4.8 based on 1,032 reviews