Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extensive range, so found what was needed, provided speedily and fit perfectly Excellent all round”

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“Received the order they look good”

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“I'd bought a timber summerhouse and was looking for a way of keeping it completely off the ground. Having found the Vital Parts website, found the ideal solution and ordered rubber door stops which have been attached at suitable intervals to the floorboard rails of my summerhouse. This means it is raised just enough to prevent it from sitting on the wet concrete and allows for air to flow beneath. I had a couple of questions and rang customer service who answered my questions promptly and to my satisfaction. My order was placed and arrived the next day. The website is easy to navigate and I have already recommended the company to friends. A good find indeed!”

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“I'm probably not Vital Parts' typical sort of customer but I found a few specific things I was after for fixtures and fittings for a particular project. I could get quite small quantities of a few things at one shop which suited me. The transaction went smoothly and everything arrived in good time. Excellent! Many thanks.”

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“Very good and speedy service!”

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“FIRST CLASS SERVICE”

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“You can always rely on Vital-parts for quality products. Well packaged and fast delivery add to a great all round package.”

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“Chris Marshell is a credit to your company and has done everything in his power to find a Fir Tree fixing to suit our application and to secure the quantity we needed in the timescale we required.”

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“Very helpful person gave me advice on my order, which was despatched quickly. Great service.”

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“An excellent range of products, a very user-friendly website and first class service. Thank you!”

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“all was good.”

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“I got exactly what I ordered and it was delivered on time.”

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“Great selection of products, at good prices and their customer services contact was second to none. Would certainly recommend and will definitely be ordering from them again.”

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“Very comprehensive range with all variants detailed. Easy ordering and prompt delivery. Excellent!”

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“Fit well & enable furniture to slide without scratching the floor, very pleased with them”

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“Helpful advice when I telephoned for help with identifying the best options for our needs. Prompt responses to emails, quick delivery, products are of good quality.”

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“Adjustable feet as described, sturdy and delivered promptly.”

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“Everything was to our satisfaction.”

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“My 'Vital Parts' arrived in good time, in perfect condition, exactly as I had ordered. I have only used them a few times but each time I have done so they have been spot on!”

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“They were very helpful in helping us find a specific knob that we would use in our workplace. The ones they supplied were much safer than our originals. Very helpful team and quick.”

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Vital Parts is rated 4.7 based on 2,996 reviews