Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Vital Parts Reviews

4.7 Rating 2,981 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,342
 Metrics Info
4.7
Based on 2,981 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Theano Nousia
Verified Buyer
“I would like to have a faster and more efficient contact. Also a shorter delivery time”
Helpful Report
Hi Theano, Thank you for the review, apologies for the delivery time but we have restricted our Delivery services to Greece to what we think is the best value for money. If you would like to upgrade to a quicker delivery in future please call us to let us know and we can organise that at a higher cost. We have exchanged the parts for you free of charge with no handling fee and hopefully you have received your new replacements. Please contact us any time if you have any queries at all. Kind regards, Vital Parts
Elizabeth Philsooph
Verified Buyer
“Well I am waiting for you to get back in touch. I emailed you this morning as the rubber feet I bought from you were too big. I wonder if I can just return them to you or what.”
Helpful Report
Hi Elizabeth, Thank you for the review, we were suprised to hear your average review as we upgraded your delivery Free of charge and did try contacting yourself twice the morning of your email. Hopefully now you have received the correct sizing we sent out free for you on an upgraded delivery again. Please let us know if there is anything else we can do to help you in future. Kind regards, Vital Parts
Vital Parts is rated 4.7 based on 2,981 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request