Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery worked perfectly, parts exactly as specified and perfect for solving our problem.”

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“Quick efficient service.”

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“Good, speedy service and support”

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“Parts exactly as described, sizes were as stated and quality superior to the original parts on the chair.”

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“Excellent prompt customer service and delivery”

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“Ordered the wrong size initially, but excellent experience with lady in customer services - returned the original and received replacement at no additional cost. Great service!”

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“The order was quickly dispatched, the goods conform to their description, everything is fine !”

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“I mistakenly ordered click and collect when I thought it was going to be delivered. So when nothing arrive, I wrote a negative review. I can't change that review, so I just wanted to add a positive one to cancel it out!”

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“Free samples arrived fast. Order arrived fast. Items exactly what were required. Great service.”

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“Great service”

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“Great service, ordered, dispatched, & at the house in less than 48hrs”

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“Great company to buy from. I've used Vital parts a couple of times now and will not be going anywhere else. Rapid delivery and quality goods.”

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“ICE - Informative, Competitive, Effective.”

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“The product was as advertised and ordering and delivery were very easy and quick.”

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“Good price. Good service. All Good.”

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“Parts recieved in first class condition as always. Very prompt service from a from a reliable company.”