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Vision Scotland Reviews

4.9 Rating 135 Reviews

98 %

of reviewers recommend Vision Scotland

Company Reviews

4.9

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my 2nd cataract op with Mr. Jonathan Ross at Vision Scotland. The whole process from pre op assessment to the day of surgery was done professionally and recovery was straightforward. 7 weeks on I have good distance vision without glasses and only need glasses for reading. Was treated with care and respect throughout the whole process by all staff I came into contact with. Thank you.”

Posted 7 months ago

“I had a disaster of a right eye: extreme myopia (-10dioptre contact lens), astigmatism and a dystrophic cornea with keratoconus. Without my contact lens I was able to make out a car number plate at about 1 yard! With a contact lens it was only a bit better. I consulted Sanjay Mantri who, after considerable deliberation over all my biometric measurements, was very honest about the potential for only a relatively limited improvement in my vision. I decided to go ahead and I attended St Ellen's hospital in Livingstone. Lovely modern facility and lovely staff. Local anaesthetic drops; the procedure was pain-free and seemed to be over in about 20minutes. I'm now able to read a car number plate at about 8 yards and, with a soft contact lens of only +1.5 dioptre, I can read the number at about 20 yards. I continue to be astonished at the improvement in my vision. Thank you to Sanjay Mantri and Vision Scotland.”

Posted 1 year ago

“From not being able to see properly to the bottom of the garden, I can now see the birds and flowers in glorious technicolour. Thanks to Mr Ross and his whole Vision Scotland team, the experience was seamless and my eyesight has been transformed.”

Posted 10 months ago

“I feel very comfortable with Dr Ross. Hospital is very cosy and all staff very pleasant. Optometrist who did my assessment was extremely careful and gentle and explaine everything. I was very scared before my surgery but feel very supportive and didn't feel anything during the procedure. Also post-operative phone call is very reassuring.”

Posted 1 year ago

“So professional from start to finish. From first consultation to post operative follow up the service was excellent. My surgeon Jonathon Ross was professional, reassuring and I felt I was in good hands. All the staff were so genuinely kind and empathetic. My surgical outcome for both eyes was excellent and I no longer need glasses. So nice to see clearly again.”

Posted 4 weeks ago

“I was very happy with the whole procedure from the beginning with the tests carried out and then the operation and the care and attention I received throughout even when I was a bit concerned about the floaters but was comforted well each time. Also very pleased with the support received from all the staff involved.”

Posted 4 weeks ago

“Super easy from start to end result! I had cataracts in both eyes, neither of which fell into the NHS criteria for removal. I felt that my vision was not adequate for daily living, so I decided to look into private treatment, and found Vision Scotland. I chose to have my consultation at Edinburgh, a mere 20 minutes from my home. The clinic is very new and modern, with good parking facilities. My initial consultation took around two and a half hours. The eye exam was very comprehensive and reassuring that they were able to give me more than one treatment options based on their findings. All staff I encountered were very friendly,efficient and helpful. I chose to have both eyes treated at the same time, and scheduled an appointment to suit my needs. On the day, I was in the building in total, no longer than a few hours. The operation itself was amazingly quick, and totally painless. Afterwards I had tea and biscuits, and was given clear post operative instructions. I received a courtesy call two days later to see how it was all going. I cannot recommend this place enough. It was an amazing experience, one which I would not hesitate to recommend to others. I am currently one week post operative and cannot believe that my vision is so perfect. I have worn glasses and contact lenses since age 14, and cannot believe that I could achieve this clarity.”

Posted 1 month ago

“I can't believe that 24hrs after Mark Stoddart operated on my cataracts I had clear vision. No blurring or pain at all. I am so grateful to him and also the nurses who were so kind and caring. I will certainly recommend Vision Scotland. Amazing”

Posted 1 month ago

“My 92 year old father had both his Cataracts done on the same day and everyone was so kind and helpful on the day and explained everything to him and made sure he was comfortable during the surgery. He went back afterwards as we had a few questions and a concern around double vision, all our questions were answered and our mind was put at rest. Would definitely recommend Vision Scotland at Ratho. Thank you.”

Posted 2 months ago

“Very professional , the staff are great and explained every step and what to expect , I would definitely say to go for the surgery , so worth it and you are in safe hands with brilliant people who give a first class procedure and after care 🥰”

Posted 3 months ago

“The service from Vision Scotland was first class in all aspects. The time I had to wait before I could have my cataract surgery was minimal and fitted my schedule. The pre-operative checks were carried out very professionally. Immediate and thorough feedback was given by the optometrist. His advice was then backed up by Mr Mantry, the consultant surgeon. I chose to have a lens which was unavailable to me on the NHS but means that I no longer have to wear spectacles. On the day of my surgery, I was very well cared for by the nursing staff. Mr Mantry popped in to check if I had any questions pre-op. The surgery was very quick and painless. Post-op, I was given thorough instructions on my aftercare plan. It has been some weeks since my operation and Vision Scotland have continued to monitor my progress which I find very reassuring. In summary, I am happy that I chose to use Vision Scotland for my cataract surgery.”

Posted 3 months ago

“Excellent communication from start to finish. I was apprehensive about having both cataracts done at the same time however,the procedure was quick with no discomfort. Mr Stoddart and his Team were very reassuring at all times and gave me the information I required to make an informed decision. I have recommended VisionScotland to others.”

Posted 3 months ago

“I am pleased with cataract surgery on both eyes eight weeks ago. I can now see the best I ever have, without spectacles,since eleven years of age. The surgery was pain free and of short duration. For two hours post operation I could only see a milky whiteout but vision quickly improved over the next four days at which point I could drive but opted to wait a few more days to go any distance. At five weeks had an eye examination with my optician. I now have varifocals to read very small print and give sharp focus at distance. I am pleasantly surprised at brilliance of light, colours and details I now see. I can read books, newspaper, watch TV, PC, mobile phone no problem. Driving day and night is much better without glaring lights. Thank you to Mr Ross and all the team at Vision Scotland.”

Posted 3 months ago

“I had my eyes operated on in Early November 2023. I was very apprehensive on the day of my operation but was put at ease by your excelent staff. I was able to start driving again within two weeks as my vision was a lot better than I was expecting. I was amazed at the way colours seemed so much sharper and brighter. I have had a re-examination at spec savers in Nairn who was very pleased with the results, I only need glasses for extra small writting close in. My eyes still water a lot but they always did before I had the operation. I am very pleased with the results. Thank you Mr J V Webb”

Posted 3 months ago

“Special thanks to Dr Ross and his team. Went from being more or less blind in one eye and blurred vision in the other to being able to see clearly again for the first time in over 2years. Fantastic service, excellent after-care. Couldn't recommend the highly enough.”

Posted 10 months ago

“The nurses were just lovely, i had such a relaxing time. Eyesight is great now!”

Posted 11 months ago

“I had cataract surgery in November arranged through Vision Scotland. The treatment was carried out by Mr. Mantry and his team at Rosshall Clinic, Braehead. From my initial appointment to my final assessment, my care was excellent. I would highly recommend Vision Scotland ( and Mr. Mantry) if considering eye surgery.”

Posted 1 year ago

“Recently completed cataract surgery on my 2nd eye through vision Scotland as NHS lists were so long. I am absolutely delighted with the outcome and process. Took 6 weeks for my consultation which was well explained, informative and thorough with state of the art equipment. The actual procedure 3 weeks later was efficient and relaxed. A very quick 12 minutes or so. Mildly uncomfortable for a couple of days, soothed with eye drops. Well worth it, my vision, driving and quality of life is wonderful. Feel like I have 2 little miracles, thankyou.”

Posted 1 year ago

“At the first consultation, I was very impressed by the range of sophisticated technology that measured and examined my eyes. The surgeon then explained in a clear and easy-to-follow manner what needed to be done. The surgery itself didn't take long and it wasn't painful. All the staff were friendly and kind.”

Posted 1 year ago

“I have nothing but praise for the 2 cataract treatments carried out at St Ellen's hospital. From Claire for her very kind, considerate and efficient arrangements, to the friendly nursing staff at the hospital and of course the excellent operations carried by Mr Mantry. The operations were really comfortable and I suffered no after effects following each operation. I would have no hesitation in recommending this hospital to anyone (in fact I already have!).”

Posted 1 year ago

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Vision Scotland is rated 4.9 based on 135 reviews