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Vision Scotland Reviews

4.8 Rating 302 Reviews
96 %
of reviewers recommend Vision Scotland
4.8
Based on 302 reviews
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Anonymous
Anonymous  // 01/01/2019
I had contacted Vision Scotland on the recommendation of a friend. I had a consultation at the Edinburgh clinic as I had cataracts in both eyes, my left eye being worse than the right. I had intended to just have the left eye done but my consultant Jonathan Ross said that there is no reason why I shouldn’t have both done at the same time, so I decided to do this. All the staff very very kind and courteous at all times and the procedure for both eyes were done in 35 minutes. I was even offered a cup of tea and a toasted tea cake in the recovery room after the procedure which I duly accepted. The check out procedure was very thorough, explaining what to do and what not to do and also explaining about the different drops (4) I had to use daily. Everything is so bright and the colours are so bright as well. There is free parking at this venue. I cannot say enough about my experience which was excellent. Thank you Vision Scotland Edinburgh.
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Posted 11 months ago
Hi Andrew, Thank you so much for sharing your experience! We’re delighted to hear that you felt well cared for throughout your journey and that both procedures went smoothly. It’s wonderful to know you’re enjoying such bright and clear vision, and we’ll be sure to pass on your kind words to Mr. Ross and the entire team. Thanks, Erin
Posted 9 months ago
Mr Soo Park and his team did a wonderful job removing my Bilateral Cataracts. Seeing perfectly after the first day.
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Posted 11 months ago
Hi Donald, Thank you for your feedback. We’re delighted to hear that Mr Soo Park and his team provided such excellent care and that your vision was clear so quickly. We’ll be sure to pass on your kind words to the team. Thanks, Erin
Posted 9 months ago
i had cataracts done in both eyes at the same time, with corrective lenses fitted. My vision is so good now and I no longer need glasses except for close up reading etc.. Staff at Ratho were excellent from initial consultation, through to the operation and aftercare. I would recommend this facility to anyone. Just a minor point - it is a good idea to have a pair of sunglasses handy for the journey home after the op since everything is so much brighter and the eye pupils remain dilated for a few hours afterwards. Thanks to everyone involved for their good work.
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Posted 11 months ago
Hi Stewart, Thank you for sharing your experience! We’re delighted to hear that your vision has improved so well and that you felt supported throughout your journey at Ratho. We appreciate your helpful tip about sunglasses for the journey home and will share your kind words with the entire team. Thanks, Erin
Posted 9 months ago
Achieved all I expected Staff were all excellent. Thanks to all.
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Posted 11 months ago
Hi John, Thank you for your feedback. We’re delighted to hear that your expectations were met and that our team provided excellent care! We’ll be sure to pass your thanks on to everyone involved. Thanks, Erin
Posted 9 months ago
I had my cataracts done and lens replacement the service is absolutely wonderful the staff look after you really well , And the consultant Jonathan Ross is amazing and such a nice man makes you feel at ease. The whole experience was fantastic and I can now read without glasses and the colours of things are wonderful it’s like a whole new world!!!
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Posted 1 year ago
Hi Kim, Thank you so much for sharing your experience. We’re thrilled to hear that Mr. Ross and the team made you feel at ease and that you’re enjoying such clear vision. It’s fantastic that you can read without glasses and are seeing the world in all its vibrant colours, we’re so glad your journey with us has been a positive one! Thanks, Erin
Posted 9 months ago
Doctor Ross and all his team thank you so much ..I was treated kindness and comfortable during my cataract surgery. Thank you so much ....
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Posted 1 year ago
Hi Pam, Thank you for your kind words! We’re delighted to hear that Dr. Ross and the team made you feel comfortable and well cared for during your cataract surgery. We’ll be sure to pass on your thanks to everyone involved. Thanks, Erin
Posted 9 months ago
Excellent treatment from start to finish from a very caring and excellent staff. Thanks to all the staff.
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Posted 1 year ago
Hi there, Thank you for your kind feedback. We’re delighted to hear that our team provided excellent care throughout your journey. We’ll be sure to pass your thanks on to everyone involved! Thanks, Erin
Posted 9 months ago
I had an eye procedure at vision Scotland which I was worried about. Soon my worries disappeared when met by a team of lovely caring staff. Every single staff member I met was excellent. All kind. Gave expert information and everything explained well. Op went smoothly and was very happy. The dr was very reassuring throughout. Thank you so much to you all
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Posted 1 year ago
Hi Mrs. Robinson, Thank you so much for sharing your experience! We’re thrilled to hear that our team helped put you at ease and guided you so well throughout your journey. It’s fantastic that your procedure went smoothly and that you felt supported and cared for every step of the way, we’ll be sure to pass on your thanks to the whole team! Thanks, Erin
Posted 9 months ago
First class service from start to finish. All staff were so friendly and professional and supported me through initial appointment to my cataract replacement procedure. Every step was clearly explained. I chose to have both eyes (cataracts) done at yhe same time. To have my vision Totally restored is absolutely amazing and life changing. I am ow seeing like a 10 year auld laddie...nae more specs for me. Many thanks to the team in Aberdeen.
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Posted 1 year ago
Hi Dave, Thank you so much for your wonderful feedback! We’re thrilled to hear that your journey with our Aberdeen team was so positive and that having both cataracts treated at the same time has been life-changing. It’s fantastic that your vision has been fully restored and that you’re enjoying seeing the world clearly again, we’ll be sure to pass on your thanks to everyone involved! Thanks, Erin
Posted 9 months ago
No problems
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Posted 1 year ago
Hi Kai, Thanks for your kind words! Erin
Posted 9 months ago
Excellent care from start to finish. The procedure has transformed my life and can thoroughly recommend Vision Scotland and my surgeon Jonathan Ross.
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Posted 1 year ago
Hi Jeanette, Thank you for your kind feedback! We’re delighted to hear that your procedure has been life-changing and that Mr. Ross and the team provided such excellent care. Your recommendation means a great deal to us, and we’ll be sure to pass on your thanks. Thanks, Erin
Posted 9 months ago
A very professional setup outlining various options and excellent follow up service. Would thoroughly recommend Vision Scotland.
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Posted 1 year ago
Hi Michael, Thank you for your feedback. We’re delighted to hear that you found our team professional and helpful throughout your journey. Your recommendation means a lot to us, and we’ll be sure to share your kind words with the team. Thanks, Erin
Posted 9 months ago
First rate service, would recommend them to anyone who needs this procedure without hesitation.
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Posted 1 year ago
Hi James, Thanks for taking the time to leave such a nice review, your recommendation means a lot to us! Thanks, Erin
Posted 9 months ago
My cataract replacement surgery went extremely well. The care and aftercare was excellent. It's been a game changer for how I see.
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Posted 1 year ago
Hi Dorothy, Thank you for sharing your experience. We’re thrilled to hear that your cataract surgery went so smoothly and that the care and aftercare met your expectations. It’s wonderful to know that your vision has been transformed and is making such a positive difference in your life! Thanks, Erin
Posted 9 months ago
I had cataract surgery on both eyes one at a time with two weeks between. The whole experience was very professional but tempered with care and consideration for the patient. The equipment seemed to be state of the art and overall the results are excellent. I had concerns about my deteriorating sight prior to the procedure. This manifested itself mainly with poor night vision making driving at night well nigh impossible. During the day, although I could see well enough, there always appeared to be a bit of a haze in the far distance. Although I have only ever required ready readers for screen work and reading for the past forty years, the strength required had been increasing. Following the cataract surgery distance vision is virtually perfect and no glasses are required for reading or screen and driving at night is possible and much safer. I would count this as a major success for the fabrication of the intraocular lens and the undoubted skill of the surgeon in fitting them. I have nothing but praise for the whole procedure which has given me back almost perfect vision and made the world a much brighter place. Professor Alex Close
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Posted 1 year ago
Hi there, Thank you so much for sharing your experience, Professor Close. We’re delighted to hear that your cataract surgeries have restored your vision so effectively and made such a positive impact on your daily life. It’s wonderful to know that the combination of advanced technology and the surgeon’s expertise has given you clear distance vision, comfortable reading, and safer night driving. Your kind words about the team mean a great deal, and we’ll be sure to pass them on. Thanks, Erin
Posted 9 months ago
I am very happy with both the laser and cataract surgery received at Vision Scotland, Ratho in October 2024. My vision has improved immensely since surgery. I would recommend your Clinic.
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Posted 1 year ago
Hi George, Thank you for sharing your experience. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to the team at Ratho. Thanks, Erin
Posted 9 months ago
5/5 ☆☆☆☆☆ Visited the Glasgow branch recently for yag laser, great location and the staff were 1st class Highly recommended 👌
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Posted 1 year ago
Hi James, Thank you for your kind feedback. We’re delighted to hear that your visit to our Glasgow branch for YAG laser went so smoothly and that our team provided first-class care. Your recommendation means a lot to us! Thanks, Erin
Posted 9 months ago
I am extremely pleased at my cataract operation on both eyes conducted December 2024. The whole experience from first pre-op contact through to post-op follow-up was extremely professional and friendly. My post-op sight has changed my life and is better than it was 60 years ago (yes 60) when as a trainee desigh engineer I stood at a drawing board - long before computer aided design. When I now look at my bedside clock at night I now see every pixel !!!!
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Posted 1 year ago
Hi Ashley, Thank you so much for sharing your experience. We’re thrilled to hear that your cataract surgeries have had such a life-changing impact and that your vision is even better than it was 60 years ago! It’s wonderful to know that our team could provide professional, friendly care every step of the way. Thanks, Erin
Posted 9 months ago
I had cataract surgery to both eyes and am delighted with the outcome. The staff at Vision Scotland were friendly, very helpful and made me feel at ease. I certainly would recommend.
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Posted 1 year ago
Hi Maudie, Thank you for sharing your experience. We’re delighted to hear that your cataract surgeries went well and that our team made you feel at ease throughout the process. We truly appreciate your recommendation! Thanks, Erin
Posted 9 months ago
Would highly recommend Vision Scotland particularly since they have moved into their new premises I have to mention Sarah the optometrist for the care and attention in managing my post op care what an asset to your practice
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Posted 1 year ago
Hi Eunice, Thank you for your kind feedback. We’re delighted to hear that your experience at our new premises was positive and that Sarah provided such excellent post-op care. We’ll be sure to pass on your kind words to her, and we truly appreciate your recommendation. Thanks, Erin
Posted 9 months ago
Vision Scotland is rated 4.8 based on 302 reviews