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Vision Scotland Reviews

4.9 Rating 135 Reviews

98 %

of reviewers recommend Vision Scotland

Company Reviews

4.9

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from Vision Scotland was first class in all aspects. The time I had to wait before I could have my cataract surgery was minimal and fitted my schedule. The pre-operative checks were carried out very professionally. Immediate and thorough feedback was given by the optometrist. His advice was then backed up by Mr Mantry, the consultant surgeon. I chose to have a lens which was unavailable to me on the NHS but means that I no longer have to wear spectacles. On the day of my surgery, I was very well cared for by the nursing staff. Mr Mantry popped in to check if I had any questions pre-op. The surgery was very quick and painless. Post-op, I was given thorough instructions on my aftercare plan. It has been some weeks since my operation and Vision Scotland have continued to monitor my progress which I find very reassuring. In summary, I am happy that I chose to use Vision Scotland for my cataract surgery.”

Posted 3 months ago

“I couldn't fault anything about the cataract surgery. Everyone I met during my journey of cataract surgery treated me well and had plenty time never felt rushed Everyone was friendly and approachable .I would recommend vision scotland to anybody who was thinking about cataract surgery. Everyone was professionally at all times . I will be back when my right eye needs done in the future Thanks again for everything. Ps my pickleball has improved lol Lynne”

Posted 3 months ago

“I was apprehensive from the start; the need to treat my cataracts was countered by the fear of having any kind of operation on my eyes. Everyone at Vision Scotland did everything they could to allay my fears. At each step, I was kept fully informed of test results, helped to understand the various replacement lens options and guided toward an appropriate choice. On the day of the operation, I was talked through the procedure again before the operation and it all went well, with no discomfort. The results have been instant, spectacular and I’m so glad I went through with the procedure. I’m grateful to Jonathan Foulds, John Fox and all the staff at Vision Scotland.”

Posted 3 months ago

“Husband had cataract surgery both eyes 3 days ago. Excellent service from initial consultation to having surgery. Not using his glasses and colours are bright now. The care and attention is first class before, during and after. Gives a new outlook on life after surgery. Would definitely recommend.”

Posted 3 months ago

“Excellent communication from start to finish. I was apprehensive about having both cataracts done at the same time however,the procedure was quick with no discomfort. Mr Stoddart and his Team were very reassuring at all times and gave me the information I required to make an informed decision. I have recommended VisionScotland to others.”

Posted 3 months ago

“Like everyone I was feel a little apprehensive having my cataract’s. I had both eyes done at the same time. I needn’t have worried the staff at Vision Scotland were so good, they put me at ease, explained everything to me like f I had any questions to ask. Nothing was too much trouble. Mr Ross was absolutely fantastic. Thank you so much Vision Scotland my sight is so good now. Anyone thinking of having it done then Vision Scotland is the place to go.”

Posted 3 months ago

“I am pleased with cataract surgery on both eyes eight weeks ago. I can now see the best I ever have, without spectacles,since eleven years of age. The surgery was pain free and of short duration. For two hours post operation I could only see a milky whiteout but vision quickly improved over the next four days at which point I could drive but opted to wait a few more days to go any distance. At five weeks had an eye examination with my optician. I now have varifocals to read very small print and give sharp focus at distance. I am pleasantly surprised at brilliance of light, colours and details I now see. I can read books, newspaper, watch TV, PC, mobile phone no problem. Driving day and night is much better without glaring lights. Thank you to Mr Ross and all the team at Vision Scotland.”

Posted 3 months ago

“Excellent service nothing has been any trouble any time I’ve needed to contact them been very helpful”

Posted 3 months ago

“I was recommended by my optician to Vision Scotland and have them perform surgery on my eyes as my cataracts were requiring attention, the nearest clinic was at Dyce. My assessment was very friendly and informative, I felt completely at ease and decided to go ahead with the procedure. I am pleased to say the patient team and the surgeon were very reassuring on the day of the procedure which was discomfort free and at the age of 85 could not be happier with the result and now enjoy the fact my vision is back”

Posted 3 months ago

“Attentive and professional care provided with clear explanations and expectations.”

Posted 3 months ago

“I had my eyes operated on in Early November 2023. I was very apprehensive on the day of my operation but was put at ease by your excelent staff. I was able to start driving again within two weeks as my vision was a lot better than I was expecting. I was amazed at the way colours seemed so much sharper and brighter. I have had a re-examination at spec savers in Nairn who was very pleased with the results, I only need glasses for extra small writting close in. My eyes still water a lot but they always did before I had the operation. I am very pleased with the results. Thank you Mr J V Webb”

Posted 3 months ago

“Vision, Scotland were very good and efficient and extremely kind and my procedure was a great success and I am absolutely delighted. Furthermore I would recommend them to anyone with trouble with their vision. Best J Davidson .”

Posted 3 months ago

“Fabulous service !”

Posted 4 months ago

“Vision Scotland recently carried out vision correction cataract surgery on both my eyes, and I can't thank them enough the difference in my vision is astounding. From consultation to post op care the entire Vision Scotland team were professional, caring, and did everything they could to put me at ease, to make sure I was informed about every step throughout the entire procedure, and to make it as stressless as possible. Can't thank Sanjay Mantry, and the entire Vision Scotland Team enough for restoring my sight.”

Posted 4 months ago

“Very good and fast service, but very expensive for what was just 2hrs in hospital”

Posted 4 months ago

“I had two cataracts done and the whole experience was excellent from start to finish . Mark Stoddart did my operation and it was completely pain free . I’m so pleased that I don’t need to wear glasses now”

Posted 4 months ago

“I had cataracts removed from both eyes in October 2023. The whole experience was completely smooth and pain free. The operation itself took barely 30 mins. After a cup of coffee and a tea cake ( most welcome) I was all done…. In under 2 hours. All the staff are excellent and Mr Ross superb… I would heartily recommend Vision Scotland at Ratho Station to anyone needing Ophthalmic surgery.”

Posted 4 months ago

“A very efficient, friendly service. Plenty of information provided and follow up calls were made to check all was well. The timelines suggested were adhered to. All in all I would happily recommend Vision Scotland.”

Posted 4 months ago

“Had my 2nd cataract op with Mr. Jonathan Ross at Vision Scotland. The whole process from pre op assessment to the day of surgery was done professionally and recovery was straightforward. 7 weeks on I have good distance vision without glasses and only need glasses for reading. Was treated with care and respect throughout the whole process by all staff I came into contact with. Thank you.”

Posted 8 months ago

“I was really impressed with the service I received this week, the arranging of the appointment and communications around that, and the medical practitioner who carried out the treatment. Both members of staff showed kindness and efficiency, the latter showing great expertise. Thank you both”

Posted 10 months ago

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Vision Scotland is rated 4.9 based on 135 reviews