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Vision Scotland Reviews

4.8 Rating 302 Reviews
96 %
of reviewers recommend Vision Scotland
4.8
Based on 302 reviews
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Anonymous
Anonymous  // 01/01/2019
The whole experience was fantastic. I found the staff to be very caring and considerate. The whole experience was excellent and thanks to the staff and the surgeon my sight is better than I could ever have hoped. As to price? What price can you put on your sight? I would thoroughly recommend Vision Scotland Ratho to anyone with sight problems. Thank you very much.
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Posted 8 months ago
Hi there, Thank you for sharing your experience. We’re pleased to hear that you felt so well cared for throughout your treatment and that your vision results have been so successful. Your recommendation means so much to the all of the team at Vision Scotland Ratho. Thanks, Erin
Posted 8 months ago
It was fun to have a laugh with the ladies that put the drops I your eyes the drops at home seemed to go on forever but worth it thank you šŸ™
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Posted 8 months ago
Hi there, Thank you for your lovely comment. We’re so glad to hear you had a positive and light-hearted experience with our team, they’ll be delighted to know you enjoyed your visits! The drops can certainly feel like a lot at the time, but it’s great to hear you found it all worthwhile in the end. We really appreciate you sharing your feedback. Thanks, Erin
Posted 8 months ago
My experience with vision scotland was seemless from start to finish.I had bilateral cataract surgery and fitted with trifocal lens Having been very short sighted for many many years and relied on contact lens and glasses every day,i am now free of contacts and specs and can see perfectly without aid,it is life changing. The team in aberdeen were outstanding,from when i first contacted vision scotland,Roslyn guided me through the whole process,putting off a lot of time and explaining everything clearly,a mention also for Jane the nurse in aberdeen who was fantastic and of course the surgeon Johathan Ross who carried out the operation,he is a highly skilled and professional person. I would recommend vision scotland to anyone For me it has been life changing and good value for money.
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Posted 8 months ago
Hi Ian, Thank you so much for taking the time to share your experience. We’re delighted to hear how life-changing the results have been and that you’re enjoying clear vision without glasses or contact lenses. It’s wonderful to know that Roslyn, Jane, and Mr Ross helped make your journey so smooth and reassuring, we’ll be sure to pass on your kind words to the team in Aberdeen. Your recommendation means a great deal to us all. Thanks, Erin
Posted 8 months ago
From start to finish I was treated with total Profesional care and everyone was so nice and caring,The treatment was smooth and explained at every stage and I had both eye's cateract removed and the appropiate vision lenses fitted, it was painless and quick and all as prexplained. Next day after protected sheilds were removed I was astounded at the brilliant colours and the my vision which was improving by the hour to better than the glasses i had worn for 54 year's which were always updated anually if required by my local Optician I 100% recommend Vision Scotland Edinburgh
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Posted 8 months ago
Hi Ryszard, Thank you so much for sharing your experience and recommendation. We’re delighted to hear how smooth and positive your treatment journey was, and that you’re already seeing such a remarkable improvement in your vision. Our team will be so delighted to hear your kind review. Thanks, Erin
Posted 8 months ago
Terrific, from consultation, through procedure to follow up. No question was too stupid and the process was faultless. 100% professional, courteous not to mention a great outcome. It’s not inexpensive but it’s great value for money. I have recommended it to friends already and will continue to do so.
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Posted 8 months ago
Hi Tim, Thank you so much for your kind words and recommendation. We’re delighted to hear you had such a positive experience from start to finish and that you’re pleased with the results. Providing a professional, reassuring journey and excellent outcomes for our patients is always our top priority, and feedback like yours means a lot to the whole team. Thanks, Erin
Posted 8 months ago
From the moment this basket case (me) arrived like a scared little kitten I was treated so compassionately which was even though I was very emotional was exactly what I needed. They talk you through what they are doing and why so none of it is a surprise. I wasn’t the easiest of patients but the way in which they got round my phobia of eyeball touching was nothing short of exceptional. Thank you so much to every one of the team from Surgeon to The person who helped me r-book my Uber home (I was so early finished) I cannot thank you enough. On Friday morning y distance vision was nothing short of transformed.
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Posted 9 months ago
Hi there, Thank you so much for your wonderful review. Your kind words truly mean a lot to our whole team. We know how daunting eye treatment can feel, especially for anyone nervous about the process, so it’s fantastic to hear you felt supported and cared for every step of the way. We’ll be sure to share your lovely feedback with the surgeon and the wider team. Thanks, Erin
Posted 9 months ago
My experience at Vision Scotland Edinburgh was excellent from start to finish. The surgeon, Mr Burgess replaced my two cataracts with corrective lenses. I am now able to see brilliantly without spectacles or contact lenses which I haven’t been able to able to do since I was 10 years old - many years ago! Grateful thanks to Mr Burgess and all the team.
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Posted 9 months ago
Hi Laura, Thank you so much for sharing your experience with us! We’re delighted to hear how life-changing your results have been after cataract surgery with Mr Burgess. It’s wonderful that you can now enjoy clear vision without glasses or contact lenses after so many years. We’ll be sure to pass your kind words on to Mr Burgess and the whole team. Thanks, Erin
Posted 9 months ago
Mr J Foulds carried out my eye surgery earlier this week. Thank you for making me feel so comfortable , safe and at ease. 5 stars definitely due to you Mr Foulds and the fantastic team that looked after me.
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Posted 9 months ago
Hi Maureen, Thank you so much for sharing your kind words. We’re delighted to hear that Mr Foulds and our team made you feel comfortable and at ease throughout your surgery. We’ll be sure to pass on your lovely feedback to everyone involved! Thanks, Erin
Posted 9 months ago
Eternally grateful to Vision Scotland. (10 out of 10) Very professional from the initial consultation right through to the procedure itself. So impressive how the team builds a comprehensive picture of the current status of your eyes using state of art equipment with everything being explained along the way. I had one cataract removed and cannot remember the last time that everything was so bright, detailed and clear. The actual surgery was totally painless and surprisingly quick. My surgeon was Dr Sohista Saidkasimova, big thank you. In fact thanks to all the team, it does takes a team. Now just have to have my other cataract done next year. No hesitation in recommending Vision Scotland for cataract surgery.
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Posted 9 months ago
Hi David, Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that you had such a positive experience with Dr. Saidkasimova and our team. It’s fantastic to know you’re already enjoying the difference after your cataract surgery. Thanks again for recommending us so highly, Erin
Posted 9 months ago
From the moment I walked into reception I felt completely at ease. The staff were very friendly and the surgical team I felt completely at ease from the moment I entered reception. The whole team were extremely friendly. My surgery went very well and I am very happy with the result. I would certainly recommend Vision Scotland to anyone.
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Posted 9 months ago
Hi Isabella, Thank you so much for sharing your experience with us! We’re so pleased to hear you felt at ease from the very start and that you’re happy with the results of your surgery. Your kind words mean a lot to our whole team, and we’re grateful for your recommendation. Thanks, Erin
Posted 9 months ago
Very professional staff, attentive and very knowledgeable, answered all my questions. Surgeon excellent, will use again in the future if and when I need my other eye done.
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Posted 9 months ago
Hi there, Thank you for your kind words! We’re delighted to hear that our team was able to answer all your questions and make you feel confident throughout your journey. It’s wonderful to know you had such a positive experience with your surgeon. Thanks, Erin
Posted 9 months ago
Great service staff was amazing make you feal relaexd all way through the process
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Posted 9 months ago
Hi Kevin, Thank you for your lovely feedback! We’re so pleased to hear our team helped you feel relaxed throughout your journey. Your kind review mean a lot to us. Thanks, Erin
Posted 9 months ago
Absolutely delighted with my bilateral cataract surgery at Vision Scotland Edinburgh. My initial in depth consultation was very helpful and answered all my questions. Surgery was booked for a few weeks later when I was warmly welcomed into the serene and comfortable waiting area. All the staff members I met were so friendly, kind and caring. A special thank you to the amazing Dr Shohista Saidkasimova who was so calm and gentle performing my totally pain free procedure. Afterwards, whilst enjoying a welcome coffee and toasted tea cake, a nurse kindly talked me through aftercare instructions of do’s and dont’s and provided me with a leaflet to read at home. The following day, I could not believe how bright, clear and colourful my surroundings were and was thrilled to discover I could read even the tiniest print without the use of glasses. Thank you all so much, I have no hesitation in recommending the excellent Vision Scotland. This experience was worth every penny!
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Posted 10 months ago
Hi Sandra, Thank you so much for sharing such a detailed and thoughtful review! We’re absolutely delighted to hear how smooth and positive your journey was, from your first consultation to enjoying your coffee and tea cake after surgery! It’s wonderful that you’re already experiencing such clear, bright vision and we’ll be sure to pass on your special thanks to Dr. Saidkasimova and the whole team. We're grateful for your kind recommendation. Thanks, Erin
Posted 9 months ago
I found myself in the fortunate position that I could choose where and when to have my Cataract surgery and because the NHS waiting list was 52 weeks I decided on Vision Scotland, mainly as I worried about deterioration of the eye condition causing damage. I would have had no issue having my surgery in the NHS if the waiting list had been shorter. The care and expertise I received at Vision Scotland was excellent all round. I found the journey home quite uncomfortable due to it being a very sunny day, perhaps more emphasis could be given regarding this. It seems the nursing staff all wear the same colour uniform so it wasn't easy to distinguish the RGN's and the unqualified.
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Posted 10 months ago
Hi Brenda, Thank you for taking the time to share your experience. We’re so pleased to hear that you felt well cared for throughout your journey and that you were happy with the expertise of our team. We also really value your constructive feedback regarding the journey home and staff uniforms. Comments like this help us continue to improve the experience we offer. We’ll be sure to pass your suggestions on to the relevant teams. Thanks, Erin
Posted 9 months ago
Had both eyes fitted with Toric Monofocal IOL's 2 weeks ago and everything going very well. Vision very good for both distance and near and no discomfort. Procedure was carried out by Mr Mantry whom I would definitely recommend. Big thanks to him and his entire team at Vision Scotland. The whole experience from initial assessment to the actual surgery was exceptional. Further check up in two weeks which I am sure will have a positive outcome.
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Posted 10 months ago
Hi Charles, Thank you for sharing your wonderful feedback! We’re delighted to hear that your vision is already so clear and comfortable just two weeks after surgery. It’s fantastic to know that Mr. Mantry and our team made your experience such a positive one, and we’ll be sure to pass along your kind words. Thanks, Erin
Posted 9 months ago
My experience at Vision Scotland was second to none, everyone was so kind and very helpful. I would recommend Vision Scotland to anyone.
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Posted 10 months ago
Hi Marion, Thank you for your kind words. We’re delighted to hear you had such a positive experience with our team, and we truly appreciate your recommendation! Thanks, Erin
Posted 9 months ago
From referral to final check up, both my wife and I are very pleased with the end result. The care and quality of the service was both excellent and reassuring. Given that we live in the country, our eyesight is very important not least for driving. We both wish too commend the staff for their professionalism and courtesy. The removal of our cataracts enables us to enjoy the delights of the countryside and allows us the pleasures of visits to towns and cities. It was worth every 'penny" of the cost
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Posted 10 months ago
Hi there, Thank you so much for sharing your experience. We’re delighted to hear that both you and your wife are enjoying the benefits of your cataract surgery and that the care you received gave you confidence throughout your journey. Your kind words about our team mean a great deal, and we’re thrilled that your improved vision is helping you enjoy the countryside and your travels even more. Thanks, Erin
Posted 9 months ago
I was quite apprehensive about having cataract surgery on both eyes, even though I was told there was no pain or discomfort and no need to feel claustrophobic, but your eyes are so important more than most other parts of you. Anyway, no need to have worried, no discomfort at all, wonderful results, I can now read certain things that I needed a magnifying glass for previously. The staff were exceptional in every way, every single one of them. Also, the price was so reasonable when you think what you are getting for it, your sight, the most important thing. Mr. Mehat my Surgeon was absolutely amazing and made me feel confident and relaxed from the beginning, I am so glad that I chose him and would recommend him to anyone he did an amazing job and I will forever be grateful to him, no words could convey how I appreciate what he has done for me. Thank you Mr. Mehat and thank you all at Vision Scotland.
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Posted 11 months ago
Hi Marianne, Thank you so much for sharing your experience. We’re thrilled to hear that your journey with us was so positive and that Mr. Mehat and our team helped you feel confident and at ease throughout. It’s wonderful to know your vision has improved so dramatically, allowing you to enjoy tasks that were previously difficult. Your kind words mean a lot to all of us, and we’re really grateful for your recommendation. Thanks, Erin
Posted 9 months ago
Facilities, staff and treatment were of an exceptionally high standard. Initial contact staff were knowledgeable and informative. Initial consultation was at Aberdeen and tests carried out by thorough and professional staff. NHS were only to do one eye at a time but Mr Ross saw no reason not to do both at the same time and found me a slot at the Ratho clinic in Edinburgh soonest. This facility is easily found with plenty parking if you need it. Reception and lounge facilities for those waiting is excellent and I was dealt with on time. The whole team involved right from the start were friendly, knowledgeable and professional and during the actual process I didn’t feel a thing. Tea and biscs’ in the recovery lounge while I was ā€˜briefed’ on my aftercare(eye drops etc.) and I was on my way home in just under an hour.
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Posted 11 months ago
Hi Jim, Thank you for taking the time to share your experience. We’re delighted to hear that you found our facilities, team, and care to be of such a high standard. It’s wonderful to know that Mr Ross and our staff were able to provide a seamless and comfortable journey for both eyes, and that you felt well looked after throughout. We’ll be sure to pass your kind words on to the whole team! Thanks, Erin
Posted 9 months ago
The caring professional treatment by all staff was exceptional. From the welcoming reception staff, the nurses, optometrist and consultant I couldn’t fault anyone. I would highly recommend Vision Scotland if you are considering cataract treatment 3
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Posted 11 months ago
Hi there, Thank you for your kind feedback! We’re thrilled to hear that every member of our team contributed to such a positive experience. Your recommendation means a great deal to us, and we really appreciate you sharing your thoughts. Thanks, Erin
Posted 9 months ago
Vision Scotland is rated 4.8 based on 302 reviews