Vision Scotland Reviews

Name: Vision Scotland
Rating: 4.83

4.8 Rating 295 Reviews

96 %

of reviewers recommend Vision Scotland

Company Reviews

Metrics

4.8

Based on 295 reviews

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Communication Channels	Telephone, Live Chat, Email
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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased I decided to have my cataracts fixed and my sight corrected. I am now glasses free for the first time to nearly fifty years. Seeing so clearly is a miricle. The team at Vision Scotland were all fantatic, they put me at ease and made the operation very comfortable. The procedure does not take long and is painless. The results are amazing.”

Helpful Report

Posted 2 weeks ago

Hi Roger, I hope you're well! Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying life glasses-free and that your vision has been restored after so many years. Our team at Vision Scotland always aims to make every step of the journey comfortable and reassuring, so it’s wonderful to hear that you felt at ease throughout the procedure. We’re delighted that you’re loving the results, it is amazing what modern cataract surgery can achieve! Wishing you many years of clear, bright vision ahead. Thanks, Erin

Posted 1 week ago

“I had both my cataracts removed on the 15th December. I cannot believe the difference it has made. Mr Stephan Burgess was the consultant who did my procedure. I would recommend him for his skills and attitude. I was informed all the way through the procedure. My colour vision is fantastic and my distance vision is back to when i was in my 20's. Whilst I now need glasses for reading I was told that this would probably be the case. Yes it was expensive but it was money well spent. I had been on the NHS waiting list for over 13 months and was informed that I would not be operated on for some number of months and that was just for the first eye. Would I recommend Vision Scotland? Absolutely!!!! My wife is now about to have the same treatment in 2 weeks time.”

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Posted 3 weeks ago

Hi Mr. Petrie, Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear how life-changing your cataract surgery has been and that you’re so pleased with the results. Mr Stephan Burgess’s skill, professionalism, and clear communication are qualities we’re very proud of, and it’s wonderful to know you felt well informed and supported throughout your procedure. We’re especially pleased to hear about the improvement in your colour and distance vision and that your expectations were clearly set from the outset. Thank you for trusting Vision Scotland with your care and for your wholehearted recommendation. We wish your wife all the very best with her upcoming treatment and look forward to supporting her through the same journey. Thanks, Erin

Posted 2 weeks ago

“Excellent service all round and would recommend.”

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Posted 3 weeks ago

Hi there. Thank you very much for your kind feedback! We’re delighted to hear that you experienced excellent service and really appreciate your recommendation. Your support means a lot to our team, and we’re grateful you took the time to share your experience. Thanks, Erin

Posted 2 weeks ago

“I appreciate their assistance; it enabled a rapid and seamless resolution to my withdrawal issue.”

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Posted 4 weeks ago

“I had a lens replacement in my left eye at Vision Scotland’s Ratho clinic, followed by a quick YAG laser procedure. Both visits were seamless from booking to aftercare. Every member of staff I met was professional, friendly, helpful and considerate, and they put me completely at ease. The results have been excellent and the experience was straightforward throughout. I can’t praise the team enough and would have no hesitation recommending Vision Scotland to anyone seeking eye surgery. A five-star experience from start to finish.”

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Posted 1 month ago

“Everything was handled very professionally and efficiently. From the pickup to the completion of the procedure, everyone was brilliant. I would not hesitate to recommend Vision Scotland. Would give 11 out of 10 for everything - thank you!”

Helpful Report

Posted 1 month ago

Hi William, Thank you so much for your kind words! We’re absolutely delighted to hear that your experience, from pickup to procedure, was handled so professionally and efficiently. Our team will be thrilled to know they made such a positive impression. An 11 out of 10 means the world to us! Thank you for choosing Vision Scotland and for recommending us. Thanks, Erin

Posted 1 month ago

“I have been very short sighted since a young age and having developed cataracts I was struggling with my varifocals. Due to the long waiting time for NHS surgery I decided to be treated by Vision Scotland. and this was done within 6 weeks (could have been 4 but I was unable to attend on the proposed date). I had bilateral surgery carried out by Mr Ross in Aberdeen. I would describe the result as life changing. Having just had my 6 week check up at my optician I have been told I don't need glasses. Can't thank Mr Ross and his whole team enough. Definitely would recommend Vision Scotland,”

Helpful Report

Posted 1 month ago

Hi George, Thank you so much for taking the time to share such a detailed and positive review. We’re delighted to hear that we were able to support you quickly and effectively, particularly given the challenges you were facing with cataracts and varifocals. It’s wonderful to know that your treatment with Mr Ross and the Aberdeen team has been truly life changing, and that following your 6-week check-up you no longer require glasses. Outcomes like this are exactly why our teams do what they do. Your kind words will be shared with Mr Ross and the wider clinical team, who will be incredibly proud to hear of your experience. Thank you again for your trust and recommendation, it means a great deal to us. Thanks, Erin

Posted 1 month ago

“I would like to thank Paul Flavahan and his team for excellent care throughout my time at the clinic. Paul was remarkably caring with a gentle, considerate approach - a wonderful man. Vision Scotland value their patients and, clearly, value their staff too. Thank you again, all. Barbara Sinclair”

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Posted 3 months ago

Hi Barbara, Thank you for taking the time to share your experience. We are delighted to hear that Mr. Flavahan and the team provided such excellent care and support throughout your time with us. Your lovely review means a lot to us, and we will ensure your feedback is passed on to everyone involved in your treatment. Thank you again for choosing Vision Scotland. Thanks, Erin

Posted 3 months ago

“I cannot praise Vision Scotland (Edinburgh) highly enough. The time from referral to bilateral cataract surgery was very short - just over two weeks. Mr Mantry and his team were very supportive and made the whole process easy and stress free. Thank you!”

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Posted 3 months ago

Hi Mary, Thank you so much for your kind feedback. We’re delighted to hear that you had such a positive experience at Vision Scotland Edinburgh. It’s great to know that Mr Mantry and the team provided excellent care and made your journey from referral to surgery smooth and stress-free. We appreciate you taking the time to share your experience. Thanks, Erin

Posted 3 months ago

“I would like to thank vision scotland for the wsy i was looked after by therr very profesionsl staff explained every thing put you at ease and called after with follow ups i would have no problem recommending them”

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Posted 3 months ago

Hi Jake, We really appreciate your lovely comments. It’s wonderful to know you felt supported and informed at every stage of your care. Thank you for recommending Vision Scotland. Thanks, Erin

Posted 3 months ago

“Excellent, had my assessment and then surgery within 3 weeks. Care is excellent”

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Posted 3 months ago

Hi Jennfier, Thank you for your kind review. We’re so glad to hear you were pleased with the care and efficiency of your treatment experience. Thanks, Erin

Posted 3 months ago

“After my consultation I had cataract surgery on both eyes within 2 weeks The service and professionalism was excellent Highly recommend Vision Scotland Thank you for a stress free experience and thanks to all the staff for making me fell at ease trough out”

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Posted 3 months ago

Hi John, We’re delighted to hear that your experience was so positive and that our team helped make the process comfortable and stress-free. Thank you for recommending Vision Scotland and for your kind words about our staff. Thanks, Erin

Posted 3 months ago

“Excellent service. All staff friendly, helpful & professional. Would recommend highly.”

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Posted 3 months ago

Hi James, Thank you so much for your kind feedback. We’re delighted to hear you had a positive experience with our team and really appreciate your recommendation. Thanks, Erin

Posted 3 months ago

“The whole experience was fantastic. I found the staff to be very caring and considerate. The whole experience was excellent and thanks to the staff and the surgeon my sight is better than I could ever have hoped. As to price? What price can you put on your sight? I would thoroughly recommend Vision Scotland Ratho to anyone with sight problems. Thank you very much.”

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Posted 3 months ago

Hi there, Thank you for sharing your experience. We’re pleased to hear that you felt so well cared for throughout your treatment and that your vision results have been so successful. Your recommendation means so much to the all of the team at Vision Scotland Ratho. Thanks, Erin

Posted 3 months ago

“It was fun to have a laugh with the ladies that put the drops I your eyes the drops at home seemed to go on forever but worth it thank you 🙏”

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Posted 3 months ago

Hi there, Thank you for your lovely comment. We’re so glad to hear you had a positive and light-hearted experience with our team, they’ll be delighted to know you enjoyed your visits! The drops can certainly feel like a lot at the time, but it’s great to hear you found it all worthwhile in the end. We really appreciate you sharing your feedback. Thanks, Erin

Posted 3 months ago

“My experience with vision scotland was seemless from start to finish.I had bilateral cataract surgery and fitted with trifocal lens Having been very short sighted for many many years and relied on contact lens and glasses every day,i am now free of contacts and specs and can see perfectly without aid,it is life changing. The team in aberdeen were outstanding,from when i first contacted vision scotland,Roslyn guided me through the whole process,putting off a lot of time and explaining everything clearly,a mention also for Jane the nurse in aberdeen who was fantastic and of course the surgeon Johathan Ross who carried out the operation,he is a highly skilled and professional person. I would recommend vision scotland to anyone For me it has been life changing and good value for money.”

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Posted 3 months ago

Hi Ian, Thank you so much for taking the time to share your experience. We’re delighted to hear how life-changing the results have been and that you’re enjoying clear vision without glasses or contact lenses. It’s wonderful to know that Roslyn, Jane, and Mr Ross helped make your journey so smooth and reassuring, we’ll be sure to pass on your kind words to the team in Aberdeen. Your recommendation means a great deal to us all. Thanks, Erin

Posted 3 months ago

“From start to finish I was treated with total Profesional care and everyone was so nice and caring,The treatment was smooth and explained at every stage and I had both eye's cateract removed and the appropiate vision lenses fitted, it was painless and quick and all as prexplained. Next day after protected sheilds were removed I was astounded at the brilliant colours and the my vision which was improving by the hour to better than the glasses i had worn for 54 year's which were always updated anually if required by my local Optician I 100% recommend Vision Scotland Edinburgh”

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Posted 4 months ago

Hi Ryszard, Thank you so much for sharing your experience and recommendation. We’re delighted to hear how smooth and positive your treatment journey was, and that you’re already seeing such a remarkable improvement in your vision. Our team will be so delighted to hear your kind review. Thanks, Erin

Posted 3 months ago

“Terrific, from consultation, through procedure to follow up. No question was too stupid and the process was faultless. 100% professional, courteous not to mention a great outcome. It’s not inexpensive but it’s great value for money. I have recommended it to friends already and will continue to do so.”

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Posted 4 months ago

Hi Tim, Thank you so much for your kind words and recommendation. We’re delighted to hear you had such a positive experience from start to finish and that you’re pleased with the results. Providing a professional, reassuring journey and excellent outcomes for our patients is always our top priority, and feedback like yours means a lot to the whole team. Thanks, Erin

Posted 3 months ago

“From the moment this basket case (me) arrived like a scared little kitten I was treated so compassionately which was even though I was very emotional was exactly what I needed. They talk you through what they are doing and why so none of it is a surprise. I wasn’t the easiest of patients but the way in which they got round my phobia of eyeball touching was nothing short of exceptional. Thank you so much to every one of the team from Surgeon to The person who helped me r-book my Uber home (I was so early finished) I cannot thank you enough. On Friday morning y distance vision was nothing short of transformed.”

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Posted 4 months ago

Hi there, Thank you so much for your wonderful review. Your kind words truly mean a lot to our whole team. We know how daunting eye treatment can feel, especially for anyone nervous about the process, so it’s fantastic to hear you felt supported and cared for every step of the way. We’ll be sure to share your lovely feedback with the surgeon and the wider team. Thanks, Erin

Posted 4 months ago

“My experience at Vision Scotland Edinburgh was excellent from start to finish. The surgeon, Mr Burgess replaced my two cataracts with corrective lenses. I am now able to see brilliantly without spectacles or contact lenses which I haven’t been able to able to do since I was 10 years old - many years ago! Grateful thanks to Mr Burgess and all the team.”

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Posted 4 months ago

Hi Laura, Thank you so much for sharing your experience with us! We’re delighted to hear how life-changing your results have been after cataract surgery with Mr Burgess. It’s wonderful that you can now enjoy clear vision without glasses or contact lenses after so many years. We’ll be sure to pass your kind words on to Mr Burgess and the whole team. Thanks, Erin

Posted 4 months ago

Vision Scotland is rated 4.8 based on 295 reviews