Virtalent Reviews

4.97 Rating 77 Reviews
100 %
of reviewers recommend Virtalent
Merchant Metrics
Customer Service
Communication Channels
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About Virtalent:

Virtalent is a premium Virtual Assistant service in the UK, offering PA and marketing support. Clients benefit from their unique matching process, a team of highly experienced Virtual Assistants, over-the-top support (and super helpful extras like holiday and illness cover!).

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Phone:

0330 120 0477

Email:

hello@virtalent.com

Location:

Front Suite, 1st Floor, Charles House
148-149 Gt Charles Street

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Anonymous
Anonymous  // 01/01/2019
I was with a well-known VA company before Virtalent but the level of experience of the VAs wasn’t there. I wanted a professional VA who I could trust and who I wouldn’t need to micromanage. The on-boarding process with Virtalent was very smooth. One call with the founder, then a few days later she matched me with someone, we had a call and I thought she was a good fit and soon after that we started working together. I rely on my VA to be the first point of contact with our customers, help manage my inbox and reduce the amount of admin I do. She is good about asking me if she can take more off my plate! Overall I’m very happy and would recommend Virtalent if you are are serious about having a VA who will be a partner to you and your business.
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Charlie, thank you for your wonderful review! We're pleased to hear how happy you are with your VA and how smooth you found the process from start to finish.
Our business had a great experience with Virtalent. It is a reliable and very responsive Team. The EA that was assigned to us was very nice and professional.
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Thank you for your kind review!
I needed help for three months to cover an unusually difficult period of work and travel. Virtalent - and my VA Gina - really helped this whole period go much more smoothly than I'd feared. I'm a self employed writer, so my line of work is unusual and I'm very used to working independently, which must make it very difficult for anyone to slot in and help pick up the pieces. But no matter how unusual or last minute the request, Gina was able to handle it quickly and calmly, giving me total peace of mind throughout. I was very impressed by the Virtalent's portal - which gives by the minute timesheet updates - and back office support too. I won't hesitate in returning to Virtalent when I need their support again, or in recommending them to others.
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We're delighted to hear you were impressed with our portal and support! Thank you for such lovely feedback - we'll be sure to pass on your kind words to Gina! :-)
Sariah was a truly perfect VA. She was pragmatic, hard-working and took initiative on tasks. Not only doing what I asked but often going above and beyond and making things more efficient. I look forward to working with both Sariah and Virtalent in the future.
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Thank you Kieran - we're so pleased to hear such great feedback for Sariah. We'll pass this on to her and look forward to working together again.
Very impressed with how quickly they were able to find someone who was incredibly well suited to what I needed. I’ve only been working with them for a month but already i can tell it’s an excellent fit. Thank you!
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Thank you James! That is so wonderful to hear. We will be sure to pass on your lovely feedback to your VA!
Knowing Virtalent is there looking after our clients with charm and efficiency is great. The service frees you up to do everything else a business owner needs to do. I like their style.
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Thanks so much for your review Eve! We are so glad to have you working with us!
I've been using Virtalent for about a year, specially being helped by Kiren. The experience has been great and exactly what I needed, support with daily repetitive tasks, it was totally set and forget. Kiren just cracked on each day with her tasks, and we very rarely spoke, because she was just so efficient, a real time saver, which was perfect for me.
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Thank you for your wonderful feedback, Ian! We'll make sure to pass on your comments to Kiren who I know enjoys working with you too.
Excellent support throughout my experience with Virtalent. Polly supported me with social media, google my business, blog posts and more, she was excellent. I highly recommend her.
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Thank you for your wonderful review Billy!
I'm so grateful for my virtual PA. She's already made such a difference. It was feeling like I was only just staying on top of the wave of tasks that just kept on coming. She is flexible, calm and of course, most important - organized! She's doing tasks for me (the ones I've been procrastinating) as well as making sure I stay on top of the ones only I can do. I only wish I'd done this sooner.
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Thank you very much for the review, Espeth! :-)
I used Virtalent for several years, in particular Rachael Nicholson, and I was impressed by the dedication and professionalism of the team, as well as the customer care. Rachael understood our requirements and would do work on weekends and outside normal working hours, uncomplainingly. I would recommend their services.
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Thank you Daniel for your lovely review! We are so pleased that you found Rachael and our services so impressive!
I had found Virtalent online and was very pleased with the service from the very start of the process. They were responsive, quick and understood our needs. They were able to provide a great match and made the process very seamless. I would definitely recommend their services to others who are looking for a VA. They did not disappoint.
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Thank you so much for your lovely review, Angie! We are so pleased we were able to help you in finding a VA!
Really smooth and easy on-boarding process, slick portal for managing the ongoing relationship and very flexible. The first month of working with Virtalent has been easy.
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We are so pleased you have found the service flexible and easy to use, Fred!
It's been absolutely amazing to work with Virtalent. I chose very carefully when I decided to go for a VA. I picked Virtalend because they put attention and care to choose the right person for you. I couldn't be happier with my wonderful VA, we just started but Victoria already made my life so much easier saving time and headspace for me. Thank you!
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Thanks Melinda. We're really pleased to hear how well you're getting on with Victoria! :-)
My VA is simply amazing! The amount of extra time I have now, has allowed me to focus on growing my business.
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We're so pleased to hear how well you're getting on with Sashel, Jessica! :-)
I live in South Carolina and wasn't quite sure how it would work if I had a Virtual Assistant in England. However, after a lot of research and a recommendation from a businesswoman in London, I chose to work with Virtalent. I was paired with Meryl, a lovely and very knowledgeable person who first helped me get comfortable with some new software (I'm almost 68) and also with meeting virtually using ZOOM. She was then able to dive right into the tasks that needed to be done to help streamline our business here in the States. Virtalent and our account manager keep in close touch to lend support and answer questions if needed. I cannot say enough positive things about Meryl and Virtalent! Betsy J Hackett-Davis, Awakening Clarity Now
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Thank you so much for your kind words, Betsy! :-)
Virtalent is a brilliantly modern business model for today's busy entrepreneurs. We are seeing rapid shifts in the ways in which we work and in my experience the team at Virtalent is at the forefront of this fresh approach.
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Thank you for your kind review, Elizabeth!
Amazing service, working with Natasha has been a pleasure and most of has allowed me to focus on the areas of my business that bring sales. Thank you Natasha for understanding my business so well and for hitting the ground running.
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Thank you for your review, Novella! We're so pleased to hear Natasha has got off to a flying start!
has taken a big weight off my shoulders and made my life easier . Worth every penny .A no brainer .
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We're thrilled to hear what a difference your VA is already making, Jonathan. Here's to many more stress-free months!
Our VA, Sarah has been a godsend. Has taken over so many tasks faultlessly and seemingly invisibly. She's now a key part of the team.
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It's great to hear how Sarah has integrated so well into your team and the impact she's already having, David! Thank you for the lovely review!
Judith has provided me with valuable support since working together. She is thorough, considered and proactive and the quality of her output has always been exceptional. She is personable and friendly too, making it a pleasure to work with her.
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Thanks Charis. We're really pleased to hear it's working out so well with Judith! :-)
Virtalent delivers value, combined with speed and efficiency. Their services are also competitively priced, and I recommend them without hesitation.
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Thanks Robert. We're really pleased you're finding our service so valuable!
Virtalent is rated 4.97 based on 77 reviews