Virtalent Reviews

5 Rating 97 Reviews
100 %
of reviewers recommend Virtalent
5.0
Based on 97 reviews
Customer Service
Communication Channels
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About Virtalent:

Virtalent is a premium Virtual Assistant service in the UK, offering PA and marketing support. Clients benefit from their unique matching process, a team of highly experienced Virtual Assistants, over-the-top support (and super helpful extras like holiday and illness cover!).

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Phone:

0330 120 0477

Email:

hello@virtalent.com

Location:

Front Suite, 1st Floor, Charles House
148-149 Gt Charles Street

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Anonymous
Anonymous  // 01/01/2019
I was with a well-known VA company before Virtalent but the level of experience of the VAs wasn’t there. I wanted a professional VA who I could trust and who I wouldn’t need to micromanage. The on-boarding process with Virtalent was very smooth. One call with the founder, then a few days later she matched me with someone, we had a call and I thought she was a good fit and soon after that we started working together. I rely on my VA to be the first point of contact with our customers, help manage my inbox and reduce the amount of admin I do. She is good about asking me if she can take more off my plate! Overall I’m very happy and would recommend Virtalent if you are are serious about having a VA who will be a partner to you and your business.
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Charlie, thank you for your wonderful review! We're pleased to hear how happy you are with your VA and how smooth you found the process from start to finish.
Excellent and professional team. Highly recommend :)
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I have been with Virtalent for 1 month now and it is a decision that I do not regret. I was a little sceptical at first as I like doing everything myself, however when Izzy cam on board from Virtalent she showed me that I can fully delegate tasks and that they get complete to the highest standard. Perfect solution to get your time back.
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Thank you for the review, Paul. We're so pleased to hear how much you have benefited from Izzy's support after just one month! :-)
My experience with Virtalent has been simple, seamless, very professional and my VA has given me the ability to breathe and think again! I was very impressed by the speed at which things progressed and how well matched my VA is with my needs. I have huge confidence in both Virtalent and my VA. Thank you Virtalent for a job well done.
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This is so fantastic to hear - we're thrilled! Thank you for such a wonderful review :-)
My VA's have been a great help to me, and I liked the flexibility of virtalent in terms of changing plans.
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We're so pleased to hear that Corrine! Thank you for the review.
I wished I had started working with Virtalent months ago! I checked out other companies and found Virtalent to be less sales-orientated, and more keen to take the time to find me the right match for my tasks. Izzy is very professional and has lifted a weight off my shoulders.
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Thank you for the glowing review, Margaret! We're so pleased to hear Izzy has got off to a flying start with you!
Both the VA's I have had from Virtalent have been very professional, easy to work with and reliable. Happy to recommend them to anyone interested in virtual assistance work.
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Thank you so much for your lovely words, Liz! So pleased the Virtalent Team has been such a great solution for you. We'll look forward to working with you again in the future.
Virtalent do the basics very well, and ultimately, that is all you need in a B2B relationship.
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Thanks for your kind review, Tom! :-)
The whole Virtalent process and experience were highly professional. They were extremely flexible and the quality of individuals they supply is superb. We would not hesitate to recommend them and in fact, have done on several occasions now. Thank you to Anita and Sarah for all your brilliant support, enthusiasm and expertise!
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Wow Nick, thank you so much for your lovely comments! We're so pleased to hear you are happy with what we do, and how we do it. :-)
Virtalent has been a slick and very helpful service for the year over which we have needed it. The onboarding process was straightforward and quick. We received engaged, agile and diligent support from Gina our VA. The administrative process was simple to use, flexing up and down as the demands of the business required. Thanks go to Gina and the team at Virtalent.
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Thank you so much for your kind words, Fred! So pleased Virtalent and Gina's support has been such a great solution for you. We'll be sure to pass your lovely feedback on to Gina :-)
Responsive and professional, excellent service.
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Thank you for the lovely review!
Virtalent were superb whilst we were a customer. They super efficiently sourced us some excellent candidates, onboarded them and got them working for us extremely quickly. We were incredibly happy with the level of support that Virtalent & Anita provided, and would highly recommend them to anyone else looking for PA support for their business. Thank you Virtalent team!
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We're so pleased Virtalent was such a great solution for you, Vinit. Thank you for your kind words and we hope we can help you again in the future! :-)
I was skeptical and unsure about whether getting a VA would work out for me and whether I'd have enough things to hand off. But I've been blown away with how useful this is. Virtalent seems like an exceptionally good company as my VA is excellent and pro-active, and the Virtalent support staff are also lovely and very helpful. I've had a very smooth experience throughout.
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Thank you for your kind words James! We're so thrilled to hear this - thank you for choosing Virtalent!
Anna has been the most amazing support to me and I would wholeheartedly recommend her and Virtalent. She has been incredibly responsive to emails, meeting requests from clients, made the most fantastic presentations and pdf documents for me and been really proactive. She has taken lots of regular tasks on such as invoicing and bank reconciliations too. She has equally supported me for non-work things as well - children's party venues, party bags etc. Anything which has allowed me to free up more time to focus on work. It has felt like having a full-time PA who has represented me and my company superbly. I can't recommend her and Virtalent enough. It has made all the difference to both progressing my business and giving me balanced time with family.
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It's wonderful to hear what a great support Anna has been, Karina! Thank you for your glowing review - we'll be sure to pass your fantastic feedback on to Anna.
Estelle has joined us recently and been an absolute star. She's adding huge value to the business and has picked up our ways of working super quickly! She is already face-to-face with clients and is both hugely professional and enthusiastic. A real bonus to our team!
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Thank you for your lovely comments, Abby. We are thrilled to hear that Estelle has settled in to the role and her support is adding so much value to your business already.
Virtalent, and Victoria Scott has been a truly wonderful support in my day to day work. I got to know Victoria as a real professional, efficiently solving any tasks or issues that I might bring to her, she is a self-starter, a creative problem solver, excellent in customer service as well, she is tech-savvy, she has great attention to the details, and she brings true insights to the table supporting the organization delivering even greater results. She could grasp the ideas and products we are working it in no time and helped me delivering them to our clients with great success. I am truly impressed by her. On top of all these, she is such a friendly, kind, and fun person to work with! I'm deeply grateful for her and I'm so happy I could find her through Virtalent!
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Melinda, thank you for your very kind words and fantastic feedback of Victoria. We're so pleased to have matched you with your perfect VA and we look forward to working with you again in the future.
Really happy with how Genna has come in and hit the ground running, taking the initiative to do a comprehensive handover with her predecessor prior to starting. I like the range of packages Virtalent offer and the flexibility to roll forward unused hours in less busy periods.
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Thanks Richard! We're really pleased you're finding our service so flexible and that Genna has had such a positive impact. We'll be sure to pass on your lovely feedback to her.
Anita, Virtalent's Client Success Manager is really helpful and responsive. Virtalent really took time to try and match a VA with both our company and our CEO. Christine (VA) has been absolutely brilliant at responding and making time for requests and always with a virtual smile on her face!
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We're so pleased to hear that you're getting on so well with Christine. Thank you for your lovely feedback for Anita - we think she's excellent too! :-)
The whole process from end to end has been seamless. Virtalent profiled the business and matched us perfectly with our VA. VA is a term we do not use as she is very much part of the team. The impact on me personally as a director has meant I can not get on with the actual development of the business safe in the knowledge we are being well looked after.
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Thank you for your review, Steve! We're pleased to have made the process seamless and that your VA is a part of your team. We'll be sure to pass your lovely feedback on.
Fantastic service and very responsive. Brilliant candidates and the service offers a lot of flexibility! Would recommend.
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Thank you for the lovely review Lewis!
Great service. Provided an excellent VA and onboarding was very smooth. Would highly reccomend.
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We're so happy to hear you were pleased with our service, Dave! Thank you for your review.
Virtalent is rated 4.96 based on 97 reviews