Virtalent Reviews

Name: Virtalent
Address: Front Suite, 1st Floor, Charles House 148-149 Gt Charles Street, Birmingham
Rating: 4.94

4.9 Rating 160 Reviews

99 %

of reviewers recommend Virtalent

Company Reviews

Metrics

Info

4.9

Based on 160 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Virtalent:

Virtalent is a premium Virtual Assistant service in the UK, offering PA and marketing support. Clients benefit from their unique matching process, a team of highly experienced Virtual Assistants, over-the-top support (and super helpful extras like holiday and illness cover!).

Visit Website

Phone:

0330 120 0477

Email:

hello@virtalent.com

Location:

Front Suite, 1st Floor, Charles House 148-149 Gt Charles Street
Birmingham
B3 3HT

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. We've used Virtalent for 1 year with the same brilliant PA. The head office service is reliable and prompt, and our PA is dedicated and so professional. It's a pleasure working with them.”

Helpful Report

Lorna, you are very kind! Thanks so much.

“Outstanding sales and onboarding process from Virtalent. Their Client Engagement Specialist, Brooke, expertly worked with me to help me understand their offering and make the decision to appoint them. Their only challenge is to keep up the world class service now that I've signed up for their "Ultimate" package! If you want to know why I thought it was so good, watch the 2 min video.”

Helpful Report

Thank you so much for your fantastic review and video! We’re absolutely delighted to hear that your experience with our sales and onboarding process has been so positive. We're thrilled to hear that Brooke's support helped you feel confident in choosing Virtalent and we’re very proud to have her on our team!

“We needed interim PA support for a few weeks and Virtalent were recommended to me. The onboarding process was quick and easy. We received excellent, professional support from Hayley. But also outstanding support from our account manager who could not have been more helpful, flexible and understanding. I would not hesitate to recommend Virtalent.”

Helpful Report

Thank you so much for your kind words! We’re thrilled to hear that Hayley was able to provide you with such excellent support. Also, that your Client Success Coach provided such a great service, and that the onboarding process was smooth. It means a great deal to know we made such a positive difference during your time with us. We'd love to welcome you back as a client in the future. Our door is always open!

“Had a very good experience with Virtalent. Sarah O was brilliant at finding three very suitable assistants for one of our Directors. All three had the skills and experience required to support the director. I would highly reccommend Virtalent for ease of service, consistent communication and good client relations. Well done team! Will definitely return to utilise your service again.”

Helpful Report

Thank you, Vanessa! Sarah said it was a pleasure to work with you and we hope to do so again in the future!

“I was with a well-known VA company before Virtalent but the level of experience of the VAs wasn’t there. I wanted a professional VA who I could trust and who I wouldn’t need to micromanage. The on-boarding process with Virtalent was very smooth. One call with the founder, then a few days later she matched me with someone, we had a call and I thought she was a good fit and soon after that we started working together. I rely on my VA to be the first point of contact with our customers, help manage my inbox and reduce the amount of admin I do. She is good about asking me if she can take more off my plate! Overall I’m very happy and would recommend Virtalent if you are are serious about having a VA who will be a partner to you and your business.”

Helpful Report

Charlie, thank you for your wonderful review! We're pleased to hear how happy you are with your VA and how smooth you found the process from start to finish.

“We have been incredibly pleased with the Virtalent service so far, from the ease of finding the right hire to the accountability of the service through the Client Success Manager. It's made migrating from in-house hire to virtual hire headache-free, which is frankly amazing! Thanks to all the team but particularly (of course) to our new assistant Danielle Jones. She has shown a proactive attitude and intelligent approach to the role from day one and we can't recommend her highly enough so far.”

Helpful Report

Thank you for your lovely review. We look forward to working with you long into the future!

“Really pleased with my virtual assistant. It’s got so many little jobs off my desk. She’s even set up new systems and processes to make me more efficient. If your struggling to get to your important work, I highly recommend Virtalent!”

Helpful Report

Jo, this is wonderful to hear! We're really pleased your VA is having such a positive impact.

“Very smooth on-boarding and the service provided by Nicola has been excellent! She is very proactive and professional.”

Helpful Report

Thank you for your review, Steve!

“Nicola has been a great addition to our team, and her support has become invaluable. She goes the extra mile on everything - and is proactive in all her work. Exactly what we needed - couldn't ask for more!”

Helpful Report

Thank you for your lovely comments, Gail. We're really pleased that you're finding Nicola's support so useful!

“Jane has been fantastic to work with during an incredibly busy period setting up a new business. She was always friendly, super helpful and very efficient at carrying out delegated tasks. From initial contact to connecting me with a VA and continuing to ensure that everything was meeting my needs, I could not recommend Virtalent highly enough.”

Helpful Report

Thank you for your very kind words, Gordon. Jane really enjoyed supporting you!

“Worked closely Sam as he developed the latest iteration of our company website. He has been brilliant to work with from start to finish. He was helpful, patient and incredibly flexible. He and Virtalent as a whole come highly recommended and would genuinely be happy to work with them again.”

Helpful Report

Thank you very much for your feedback.

Virtalent is rated 4.9 based on 160 reviews