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Virtalent Reviews

4.9 Rating 152 Reviews

99 %

of reviewers recommend Virtalent

Company Reviews

4.9

Based on 152 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Virtalent:

Virtalent is a premium Virtual Assistant service in the UK, offering PA and marketing support. Clients benefit from their unique matching process, a team of highly experienced Virtual Assistants, over-the-top support (and super helpful extras like holiday and illness cover!).

Visit Website

Phone:

0330 120 0477

Email:

hello@virtalent.com

Location:

Front Suite, 1st Floor, Charles House 148-149 Gt Charles Street
Birmingham
B3 3HT

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Anonymous

Anonymous // 01/01/2019

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“I was with a well-known VA company before Virtalent but the level of experience of the VAs wasn’t there. I wanted a professional VA who I could trust and who I wouldn’t need to micromanage. The on-boarding process with Virtalent was very smooth. One call with the founder, then a few days later she matched me with someone, we had a call and I thought she was a good fit and soon after that we started working together. I rely on my VA to be the first point of contact with our customers, help manage my inbox and reduce the amount of admin I do. She is good about asking me if she can take more off my plate! Overall I’m very happy and would recommend Virtalent if you are are serious about having a VA who will be a partner to you and your business.”

Helpful Report

Charlie, thank you for your wonderful review! We're pleased to hear how happy you are with your VA and how smooth you found the process from start to finish.

“My first experience hiring a VA with Virtalent has been great. From the clarity of their offer on the website to the onboarding process and working together, everything was smooth and tailored to my changing needs. Jennifer, my VA, has done a brilliant job supporting both me and the business during a very busy time. She wasn't afraid to tackle new skills and software to provide the assistance we needed. I'd definitely recommend Virtalent to anyone looking for a reliable VA service.”

“The team are very attentive and super organised. And my VA has specialist marketing and production skills that really help me and my business. You’re in safe hands.”

“I am on month 1 and have been delighted with the engagement, speed, and support provided by my VA. It has made me comfortable to hand more over to her, and that's exactly what I needed in the business to be able to develop and focus on the clients and pass on a few of the hats that I was wearing. Thank you!”

“It's been amazing working with Virtalent and Laura! Since working with them I'm spending so much more time actually working on growing my business and servicing my clients rather than on admin and inbox management. The team have been unbelievable to work with and I couldn't recommend working with them more”

Thank you Jack, for this wonderful review. We're so pleased to hear that you are working so effectively with Laura and that your experience with Virtalent and the team has been so positive.

“I was new to using virtual PAs, I am was amazed at how much time using a virtual PA can save each day. Zoe was excellent, she learned about the intricacies of my work very quickly and was always very responsive and professional. I cannot recommend Virtalent and in particular Zoe enough.”

Thank you for this super positive review. We're so pleased that you've had such a positive experience working with Zoe and hearing that you've been able to save yourself so much time!

“I have been a client of Virtalent for 2 years and and extremely pleased with the service. The EA's are high level, fast and effective operators - Jeanne looks after everything from my diary, personal matters and inbox. The head office team are also extremely efficient. I would recommend considering Virtalent in a heartbeat.”

Thank you so much for this wonderful review. We're so delighted to hear that your VA has had such a positive impact and has helped so much with efficiency.

“Virtalent were very easy to work with. The staff provided were exceptionally capable and filled a skills gap when we needed it the most. I wouldn't hesitate to use them again.”

“Virulent were efficient and communicative. We were quickly offered a VA to meet. This person was onboarded within days and a perfect match for us. The VA was very efficient and started seamlessly and was worth their weight in gold.”

We're so pleased that you found the process so efficient and are finding working with your VA is worth their weight in gold.

“My assistant Rose has made my life so much easier and given me back extra hours of my life. I feel good knowing that I have someone who I can turn to for support. Rose is very reliable and always delivers to a high standard. I have worked with several assistants in the past but nothing compares to the quality and care that Rose gives.”

Thank you for this wonderful review. We're so pleased to hear that Rose has made your life so much easier and has become so invaluable to you!

“My VA has helped on a very unconventional set of tasks that required creativity, and greatly motivated me by having meetings and actively solving problems relating to creation of personal brand logos and the pursuit of my 'style'.”

Thank you so much Donat for your review. We're really pleased to hear that your VA has been so valuable with supporting you and your business.

“Efficient service and quick to get set up.”

Thanks so much for your review. It's really great to hear that you've found the so process efficient right from the start.

“Everyone we have worked with from Virtalent has been amazing and has become a really valued member of our team. Our operations role has perhaps been a little different than typical VA roles, but each new team member has taken the time to understand our business and requirements, and gotten stuck in! Our latest VA, Verity, has been excellent, we couldn't have managed without them and we've all really loved working together.”

This is so wonderful to read Miriam. We're so happy that your VAs and in particular, Verity has become so highly valued by you and your entire team.

“Virtalent have been an excellent addition to my business & Katherine my assistant has played a vital part in enabling me to have the time to work on my business rather than it it. Many Thanks & I recommend your service whole-heartedly”

Thank you John, for your kind words. We're so pleased that Katherine has been such a great support to you and your business.

“Great service all around - professional, friendly, well-organized and flexible - exactly what you want as a business. I found the virtual assistants of high quality and with very relevant backgrounds. Would definitely recommend.”

We are so pleased you found the service useful and enjoyed working with out brilliant VAs. Thank you for your kind words!

“Had a very good experience with Virtalent. Sarah O was brilliant at finding three very suitable assistants for one of our Directors. All three had the skills and experience required to support the director. I would highly reccommend Virtalent for ease of service, consistent communication and good client relations. Well done team! Will definitely return to utilise your service again.”

Thank you, Vanessa! Sarah said it was a pleasure to work with you and we hope to do so again in the future!

“The refreshing thing about Virtalent is they do what they say will do. Delighted with the service. Simple & effective and does what it says on the tin.”

Hi Peter! Thank you for your lovely words! We are very happy to hear that you have enjoyed using the service so far!

“I got just the support I needed to get myself organised, get some time back and their agile approach makes this easy.”

Thank you so much for your kind words Rowan. We're so pleased that you've got the support that you needed.

“We were provided with a first-class service from start to finish. After being matched with the perfect VA we had continued high-quality performance from Jess, and it will be a shame to have to part company!”

Thank you so much Steve for your lovely words. We're so happy to hear that Jess was your perfect VA match and able to support you so well.

“From the off, Emma got under the skin of our business and delivered above and beyond our expectations, providing a much-needed marketing resource exactly when we needed it.”

Thank you, Rebecca, for your great review for Emma! I am so pleased to hear how well Emma 'got' your business and was able to support you so well!

“SAVE YOURSELF TIME & MONEY I have worked with different VA's and PA's over the past few years but like most things I do I have tried to help out a friend (or friends of family) the truth is you need a professional service to match the professionallity you give to your customers. I spoke to Sarah and she got the gist of me and my needs so quickly that within two days I had interviewed and found a wonderful VA. Thank you Virtalent xxx”

Thanks so much Ellie for your kind words! Sarah so enjoyed speaking to you, and we look forward to working with you long into the future!

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Virtalent is rated 4.9 based on 152 reviews