Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Telford
Rating: 4.34

4.3 Rating 1,036 Reviews

84 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,036 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire
Telford
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first experience with central heating. I have found on the whole it easy to use . and very efficient apart from the amount of water it uses to give me hot water.”

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“it suits our needs”

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“So far so good, no problems as yet if I can say that in 5 to 10 years time I will be happy.”

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“Had a an issue with recently installed boiler. Very easy to arrange for engineer visit, and was resolved very quickly.”

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“Boiler is generally ok but it does seem to give me cold showers every so often. Starts OK but then all I get is cold water. Not sure whats going on. Also the kitchen sink has similar problem starts hot but then becomes luke warm.”

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“quality and relaible product”

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“hot water only heating dos not work”

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“Boiler installed quickly enough. Had trouble with it cutting out but, after the installer tried a few tricks and I reset it a few times over a couple of weeks, it seems to be fine. The Nest thermostat started to lose contact with the box beside the boiler but I moved it slightly closer to another wi-fi source and that seems to have fixed it. The water flow and temperature are improved over my last Worcester Boch boiler.”

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“The Vitodens 100-W boiler we had installed in June 2015 has performed very well. The 'Automatic Air Vent' was replaced promptly under warranty in 2017. The Vitotrol 100 room thermostat/controller that came with the boiler is, however, clunky, complicated and difficult to use compared to controllers I've had on other boilers. For this reason, 4 stars overall rather than 5. If you do buy a Viessmann boiler, I recommend not fitting this room thermostat/controller.”

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“I am very happy with the new boiler and the installation. The only proviso was that the new boiler case was heavily marked (scratches) when the engineer took it out of the box and it had to be replaced after installation.”

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“German engineering always good - system works well so far. Instructions a little complicated for the uninitiated!”

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“A very satisfactory product.”

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“The changeover went well and the boiler is very quiet compared with our previous one. Overall we are very satisfied.”

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“I am sure the boiler is fine and it is doing a good job, but I am finding the remote control difficult to understand and operate.”

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“We recently purchased a Viessman boiler and now the colder weather is here it is amazing the difference it has made to overall warmth available in our house .”

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“Ok but unsure of how to set the boiler, clearer instructions would help. Our installer said to leave it on constant and let the thermostat control, is this so? Some confusion! House is nice and warm!”

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“The programs for the heating give us a lot of grief. they do not seem to work as laid out in the booklet.”

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“Very efficient appliance but still haven’t mastered the programming. Not an easy boiler to programme the timings as I would like. Read the manual from cover to cover and still not clear on how to fine tune the heating and hot water to be the most efficient for our household.”