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Viessmann Limited Reviews

4.3 Rating 1,036 Reviews

84 %

of reviewers recommend Viessmann Limited

Company Reviews

4.3

Based on 1,036 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire
Telford
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Viessmann Limited 5 star review on 8th February 2023

Viessmann Limited 5 star review on 11th January 2023

Viessmann Limited 5 star review on 8th February 2021

Viessmann Limited 5 star review on 29th November 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately after just a few months my new Viessmann combi boiler lost hot water, with the usual trepidation when phoning a company I was shocked when answered immediately by a super helpful person who booked an engineer who appeared as promised. Was given a time slot 3 days after reporting fault, in these dark customer service times it was a joy. Hats off to them.”

Thank you David our Customer Service team will be grateful for your positive review on the service. Glad to hear it was all sorted with a reasonable time.

“Lives up to it's reputation as the best boiler!”

Thanks Brian, we do appreciate the feedback and glad you are happy with the Viessmann boiler.

“Good heat output”

Thank you for the review Angela, always good to hear customers are happy with the Viessmann boiler.

“Currently I am very happy with the boiler, it's working fine and very quite. However it very short span survey only 6 months of installation of my boiler, I give you 5 star.”

Thank you Shiv for the 5* review. We do appreciate the feedback.

“Very happy with the heating system fitted. Apart from the water being slightly too hot, I have no complaints. Good to be warm in this freezing weather!”

Thank you for the review Pamela, regarding the hot water, you are able to reduce the temperature. Please feel free to contact our Technical Team on 0192 675070 and they will advise how you can achieve this.

“Great boiler, super quiet with a nice app to control the setting and see the usage, I will definitely recommend it.”

We could not ask foe a better review Apraku, thank you from Viessmann.

“Installation went well. Operating system easy and working well over first 4 months. Recently we have noticed hot water taking longer to come through with the shower experiencing a dip in temperature for around 10 seconds then a return to ambient temperature. Perhaps something to consider on first year service?”

Hi Neil, glad you are happy with the install, regarding the temperature issue, bring this up with the service engineer or call the After Sales on 01952 675060.

“Not had our unit for long but,so far so good! Very impressed by how quickly it heats our radiators up and,the hot water is HOT !”

Thanks Ian, how it should be, hot water and heating all working as expected. Thank you for the feedback and the 5*.

“So happy with my new Viessmann boiler... Brilliant system. I would rate it 5 out of 5..”

“I had a Viessmann boiler fitted in my home in 2011 and it served me extremely well with no problems or issues at all. When I moved home in 2021 I had the boiler serviced and was told it was as good as new! In my new home, an old boiler failed within the first 6 months of moving, without hesitation I chose Viessmann again and had a new boiler fitted in May 2022. While only a short time has passed I feel secure and confident that this will give me a long and excellent service just like my previous Viessmann boiler had done.”

Well it is good to have you back Bernard, thank you for your full review and wish you well with the 2nd installation of a Viessmann boiler.

“Silent boiler fitted all in one day . Viessmann engineer was very efficient and everything is working well.thank you.”

Good to hear all went well with the installation Irena, thank you for your feedback and 5*.

“Excellent boiler, I am very happy !!”

Good to hear you are happy with the boiler Cliff and thank you for the feedback.

“Very pleased with our new boiler and the work of our plumber Paul Lombardo who installed it.”

Thak you for the review Celia, we are sure Paul is happy with the review as well.

“I love Viessmann boilers. Genuinely think they’re the best way on the market….but I think 2 things need to improve. Online portals etc need simplifying. Quick repair times. 👍🏻”

We could not ask for a better review, thank you.

“Fantastic company and product.”

Thank you Michelle, we could not ask for a better review.

“I was looking to replace my very reliable, but over-40-year-old Gloworm heat-only boiler. I wanted a boiler that had a stainless steel heat exchanger, as I believe that is the best variant available. I looked at Worcester Bosch but rejected that along with many others. The only one that suited my requirements was the Viessmann 100-w B1GA heat-only boiler with a condensate pump, as my boiler is on an inside wall. The installation was difficult to start with, as the microchip shortage delayed the supply, but one was found a hundred miles away or so and was brought here by the fitters Snug Energy Doncaster. The installation was carried out in one day successfully with little disruption. As of today about 6 months since installation, the system is working just as it used to do with my original boiler. The Viessmann is just as quiet and efficiency should be improved. There are 3 other Viessmann boilers in the family, and all seem to have been reliable for their owners. Recommended is all I can say.”

Richard, this is a brilliant review to respond to. You have hit all the positive notes and we do appreciate you taking the time to write your review. Glad to hear all is well and that other family members are in the same position as you and are happy with their Viessmann boilers. Glad to hear that Snug Energy were professional on the installation as well.

“We had the boiler fitted in May. It heats quickly and no problems so far”

Brenda good to hear you are happy with the new boiler and thank you for your review.

“Excellent product and service”

Thank you for your positive review Sharon. Glad you are happy with the Viessmann Boiler.

“The company that installed the boiler were very efficient, came when they said they would and also responded to promptly to one snagging item. I was happy to tske a maintenance contract with them The boiler performs very well. All round I am very happy.”

Thanks Matthew, great to read you were happy with the installers and you are happy with the Viessmann boiler.

“Excellent communication Speedy repair Arranged at a time that suited our working pattern.”

Thank you Marlene and we hope all is well. Our Engineers will be please with your review.

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Viessmann Limited is rated 4.3 based on 1,036 reviews