Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.31

4.3 Rating 1,053 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In comparison with the competitive companies I considered Viessmann have been very professional, prompt and thorough. The response time for answers to my queries during the process has been exempliary. The equipment looks good and is very quiet. If the boiler performs as well as the people behind it I can foresee little or no problems,”

Helpful Report

“I was told 2 years ago how good Viessmann boilers were. But of course every plumber has a favourite. However, more than one plumber told us about Viessmann, so we went ahead. For 2 years the boiler has been absolutely fantastic. We went for a Combi boiler, which did away with the hot water cylinder system. Great. Here comes the however. Oh!! I here you say. On Christmas eve the boiler did not come on first thing in the morning. Oh No!!! Contacted my plumber and he came out and suspected that the PCB was faulty. As the unit was covered by a 5 year warranty, he contacted Viessmann support team. This was around 9am and at 11am the Viessmann engineer was knocking on my door. Boiler was fixed before 12 noon. Things do go wrong with equipment, but if I can get service like that, I don't care. I would rather buy a product from a company with a good back up service, rather someone who does not consider the second sale or whether they will get recommended. I would 100% recommend Viessmann. Well done.”

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“5 years of continual comfortable heat and hot water from my Vitodens 100-W Combi. Its never missed a beat, do I need to say more?”

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“Had a Viessmann boiler when living in Germany so knew they were good and love the 10 year warranty”

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“Working well”

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“Fantastic Boiler - really happy. Good communications and great value for money. Very happy many thanks”

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“Really pleased with the new boiler. It’s efficient and quiet. Registering for the extended warranty really easy. Excellent customer service.”

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“Replaced my old boiler with a Viessmann and I am delighted. Its very efficient and so quiet, I kept checking on it when it when it was first installed to make sure it was still working.”

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“Excellent boiler, excellent price, efficient and easy to set up ( LPG instructions were in German and had to be translated)”

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“So far so good. A good installation by one of your recommended installers. We are pleased.”

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“Excellent installation by Eric. Very happy customer.”

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“Very quiet very powerful and very efficient boiler customer service A+++”

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“A very good boiler.”

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“Reliable boiler, good service engineer”

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“A good response when the boiler was fitted and needed your engineer to call to fix the problem. Problem solved with no delay.”

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“I was very taken by the excellent reports of Viessmann boilers in "Which " last year, although the sample size was small. This year's reviews are better with a larger sample size, so I had one installed by HD Plumbing and Heating. Excellent service throughout from Kevin. Arrived as stated, fitted the boiler and was respectful and tidy. All this at a great price and with a 7 YEAR GUARANTEE as well.!Fantastic service and a great boiler.”

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“Very good”

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“Excellent all round service.. Would definitely recommend.”

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“Had a new Viessmann boiler fitted in May 2018. Chose it after extensive research of competing products from other suppliers, and was impressed by the build quality, maintainability and spares availability in the UK. Very impressive. It ran the hot water all through the summer and has now picked up the house heating load without a hitch..”

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“Very pleased with the service of the approved installer - quick to respond and thorough installation. I like the 10 year warranty and that the boiler has a variable burn rate, depending on the load.”

Helpful Report

Viessmann Limited is rated 4.3 based on 1,053 reviews