Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.31

4.3 Rating 1,053 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boiler is quiet and appears to be efficient and copes adequately with my three bed home. Sorry, why does this review only ask how you made me happy? Where is the space for me to tell you of my frustration and confusion around you guarantee policy? It says I have to have my boiler serviced annually but my plumber arrived, looked confused and pointed out the instruction book said not to do anything other than check emissions. Luckily he only charged me a tenner (he's my new plumber for his honesty). So I am confused whether my guarantee is now valid or not?”

Helpful Report

“Brand new boiler was faulty for the first 2 months. Warranty engineer was out 3 separate times before he found the part in the boiler that was faulty. He blamed it originally on the water pipes and valves in the house. Thankfully he was made to be convinced everything in he house was fine and he took the boiler to bits to find that a disc was loose in the boiler allowing water to pass both sides. Our installer spent hours and days triple checking things he said were right in the first place until he eventually manage to convince the Viessmann warranty engineer.”

Helpful Report

“I think my Veissmann Vitodens 100 boiler is a great bit of engineering BUT the thermostat is confusing and the fact that it cannot be accessed remotely by an app, disappointing in today’s world .”

Helpful Report

“Excellent product, has made a great improvement to our comfort and running costs, in conjunction with other upgrades to our DHW & CH. We expected to add solid fuel backup heating which was not feasible due to the size of the fireplace. However, after two years we still have issues with the installer including not receiving the full electrical certificates, nor the £1000 offset repayment. More seriously Viessmann have not registered the 242F for Energy Performance Certification so we cannot get the Feed In Tariff for our new solar PV installation.”

Helpful Report

“Had boiler fitted in January, looks like a have to call the engineer out already as soon a I put heating back on the hot water doesn’t hold temperature, Hopefully it’s nothing serious”