VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 773 Reviews

87 %

of reviewers recommend VideoScribe

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4.3

Based on 773 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want that you send to me some videos as examples for my protects. Thanks”

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Posted 9 years ago

Hello, thanks for the review. Here are some examples of some Scribes that have previously been created: http://www.videoscribe.co/scribes

Posted 9 years ago

“I have been very pleased with VideoScribe. It's performance is great, and the user interface is very friendly. I highly recommend viewing the tutorial videos by Jonny and Joe to become fully efficient with the software. My only reason for not giving a full "Very Good" rating is the software lacks the ability to add multiple voiceover audio tracks. The solution is to combine all the voiceovers and "coordinate" with the video. This is very "clunky" to say the least. Individual sound files should be applied to a timeline for critical placement. I have to rely on other software to perform this function, which is not very efficient. Otherwise, great product, great libraries, and I look forward to future enhancements.”

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Posted 9 years ago

Hi Stephen, thanks for the review. I'll pass your comments on to the team (including Jonny and Joe). You can post your ideas and suggestions here at: http://help.videoscribe.co/support/discussions/forums/1000142586. If someone has already posted that idea please make sure that you like it. When considering future features we always check ideas and feature requests and the ones with the most likes will always be considered.

Posted 9 years ago

“Its a great tool, it really is. However it's still missing a few features and some fine tuning to the software itself for videoscribe to become the best white board animation tool out there. - I am not able to take a snapshop of the screen, only a snapshot of the whole canvas and that makes it really hard share only parts of my canvas with my team. - The software still has some bugs with saving the work. I've lost part of my work a few times because videoscribe simply would not save the work and some images kept simply disappearing from the canvas. That was a little annoying. - it was quite upsetting when I realized that not all the images were free once I paid 120 dollars for the software. I didn't care about the videoscribe logo showing on the screen, I only paid for the tool to get all the images, which I didn't get. - I also miss a feature to be able to delete several images/text at once and not have delete one by one. Overall, this is a great tool, I love how intuitive it is. Great work!”

Helpful Report

Posted 9 years ago

Thanks for taking the time to review us Lara. You're comments are very valuable to us and I'll pass it on to the rest of the team. Here’s a quick checklist you can use to help you solve any problems: http://help.videoscribe.co/support/solutions/articles/1000033705-crashing-and-freezing-videoscribe-desktop. Thanks again for your review and we're glad that you're enjoying VideoScribe.

Posted 9 years ago

“VideoScribe is an awesome tool for creating animated videos. Really easy to use. Good price and great product.”

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Posted 9 years ago

Hi Mario. Thanks for taking the time to review us and we're really glad that you're enjoying VideoScribe.

Posted 9 years ago

“Overall, Videos are well handled. Conversion is quirky at times, but have found some work arounds. There is a learning curve, but am happy with the product thus far.”

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Posted 9 years ago

Thanks for the review Wayne.

Posted 9 years ago

“For us, this is great. We love to draw out ideas for clients so the look and feel echoes our own approach. It is easy to use, and after a bit of playing around, you get the feel for it - creating top quality videos in hours. It is disappointing that many images are an additional cost. They're the best ones (obviously), and that's a shame. For the cost, I'd be happy to recommend to others.”

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Posted 9 years ago

Hello Stuart thanks for the wonderful review. We are always working on adding new free images to VideoScribe as well as paid ones so keep any eye out. Thanks again.

Posted 9 years ago

“I am a paid user and I expect it to work - my end result is converting the product into mov or uploading to youtube. It hangs when I try to do both. I tried changing the images to small. Still not working. Less than 30 sec videos gets converted to mov or youtube okay..but 3 minutes takes for ever and it crashes!! I like the tool dor most of its otherfeatures... Inability to bring a result that i need in the end product is major cconcern”

Helpful Report

Posted 9 years ago

Thanks for the review Sair. I'm really sorry that this has happened. Have you tried raising a ticket about this with our support team? They'll be more than happy to get this sorted for you. You can raise a ticket here at: http://help.videoscribe.co/support/tickets/new. Thanks again.

Posted 9 years ago

“Excellent, just what I was looking for. Great instruction videos too!”

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Posted 9 years ago

Hi Paul. Thanks for the glowing review.

Posted 9 years ago

“VideoScribe is simultaneously a clever and productive tool for creating whiteboard animations, and a frustrating user experience that can really cost more than one intended. Making an animation is quick and it's easy to learn to use VideoScribe. Most features work as expected ... except. There is no undo function. If you spend time lining things up and then try to move an object, VideoScribe will just as likely rotate the object you wanted to move. And, no undo. You have to realign everything. Another complaint I have is the included graphic objects. Many are too complex to be effective in line drawing. This contributes to the proliferation of terrible quick draw videos that simply have a hand rapidly scribbling across a complex drawing that appears all too quickly. I think VideoScribe is the architect of its own decline by making it easy for anyone to create a poor quality quick draw that fails to utilize the captivating mystery of seeing a hand slowly evolve an image creating curiosity in the viewer's mind. The only thing that might slow this proliferation of slap-dash quick draws is the cost of VideoScribe. One will buy it for a month, thinking $30 isn't a bad price. But then the project goes overtime and before you know it, you've been billed for several months. Then, you need to make revisions and, SLAM, you've been billed for $300, just for one project. I'm going to check out Easy Sketch Pro. Though, I have a feeling it's worse than VideoScribe. Maybe we need to find a new technique to communicate as the world becomes inundated with boring Scribes that ruin the effectiveness of the medium.”

Helpful Report

Posted 9 years ago

Hi Tom. Thanks for taking the time to review us and we really appreciate all of your comments. It's always valuable for us to hear suggestions on how we can improve and I'll pass it all on to the rest of the team. I'm sorry that you feel this way about the pricing and the quality of the products and this is something that we are always improving. Thanks again.

Posted 9 years ago

“No Retina support, ugly interface experience on retina macbook pro.”

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Posted 9 years ago

Thanks for taking the time to review us Adrian and thanks for your feedback. I'll pass on your suggestions to the rest of them team. Thanks again.

Posted 9 years ago

“Videoscribe is wonderful - easy to use and really enjoyable. A great tool for creating memorable and professional videos - I love it!”

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Posted 9 years ago

Thanks for the wonderful review Carol.

Posted 9 years ago

“I love the product but I am having issues with controlling it...seems to have glitches and gremlins”

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Posted 9 years ago

Hi Sara. Thanks for taking the time to review us and your comments. I'm sorry this is happening. Please raise a ticket with our support team and they'll be more than happy to help you out: http://help.videoscribe.co/support/tickets/new

Posted 9 years ago

“I have just started working with the product. The instructional videos are helpful and the software Itself is a snap to use. I was able to make a two minute video that looked professional in one evening of messing with the program. I am looking forward to making a whole lot more.”

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Posted 9 years ago

Hello Joseph. Thanks for taking the time to review us. It would be great to see the Scribes so feel free to Tweet them over to us. Thanks again.

Posted 9 years ago

“Very easy to learn. I love all of the music clips. I love being able to voice over. I don't like having to pay for certain call-outs and objects. I would like to see more dazzle in the move-In and out options. I am very satisfied.”

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Posted 9 years ago

Hi Ross. Thanks for taking the time to review us and I'll pass on your comments to the rest of the team.

Posted 9 years ago

“Haven't used the program enough to give a solid evaluation but it appears to work well.”

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Posted 9 years ago

“Easy to learn and powerful. We are moving from written instructions to short scribe videos to our customers. The learning curve is very fast and we do not depend on external agencies, etc to change the videos. Just go to original file change it, upload it to youtube and it´s done. Awesome results!”

Helpful Report

Posted 9 years ago

Thanks for the review Roger. It's great to hear that you're using VideoScribe in such an effective way in business and it would be great to see what you've came up with. Thanks again.

Posted 9 years ago

“It is a very helpful tool! I was very excited when I got access to it - please improve visual data base and pretty please add Guidelines on how to create own visuals that will be drawn precisely in videoscribe. Thanks!”

Helpful Report

Posted 9 years ago

Hi Sandra, thanks for the review and your suggestions. It's great to hear that you're enjoying VideoScribe and that you're finding it helpful. I'll pass your suggestions to the rest of the team. If you have any more feel free to post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again.

Posted 9 years ago

“A Cool Tool! Use it combined with other programs.”

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Posted 9 years ago

Thanks for the review Felix.

Posted 9 years ago

“It hangs up. I did not experience it during my first few days. It slows me down a lot. It uses up so much of my time.”

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Posted 9 years ago

Thanks for the high rating and I'm sorry to hear this. Have you tried watching our video tutorials? They're a great way to learn quickly on how to use VideoScribe. You can find them here at: https://www.youtube.com/user/VideoScribetv

Posted 9 years ago

“Love the programme and the final result.”

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Posted 9 years ago

Hi Luca, thanks for the review.

Posted 9 years ago

VideoScribe is rated 4.3 based on 773 reviews