VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 775 Reviews

86 %

of reviewers recommend VideoScribe

Company Reviews

Metrics

Info

4.3

Based on 775 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“App is good for only using their graphic but much more complicated if you'd like to have own image and graphic of your company. It doesnt support other languages so that does make it look weird for text writing. Wanted to quickly ask some questions before subscribing yearly plan but i got only one answer to my 5 questions and i waste of time to type and wait for hours. Can imagine it might take a month to get their online support once subscription is paid. This isn't really good first impression of their service.”

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Posted 6 years ago

Hello, I can't see a support ticket or email from the email address you have put against this review? I'll log a support ticket now and I am sure we can answer the questions you have and work out what went wrong with your initial attempt to contact us.

Posted 6 years ago

“Although I had some issues with a presentation made in the trial mode, Barry did a great job in solving this issue in no more than 2 working days! The customer service is amazing, very friendly and very HELPFUL! I definitely recommend this program: it's easy to work with and even in trial mode you have a lot of creative things that can be used in your presentation. P.S. Regarding my problem, I was in trial mode and I made this 15 min presentation with voice over and I added external images as well. It might have been too big to be published on PPT and also I might have zoomed out too much.”

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Posted 6 years ago

Hello Elena, I have found your support ticket and I am sure the team can have this sorted for you quickly.

Posted 6 years ago

“Hello to everybody, there are some tools as videscribe with nearly the same Focus. But Videoscribe has the following major advantages: - it can be installed locally, so you can work without an internet-connecting - it can handle svg-files - it brings more variety in presenting something - graphics can be customized with the help of a vector-tool like inkscape - an at least, for me the most important thing, there is a perfect support, if there is a problem or you need some help. The Support reacts immediately and really helpful - thanks a lot especially to Barry.”

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Posted 6 years ago

“This software is clunky and not at all intuitive. It is exeptionally difficult to sync with any spoken text. the 1000's of images you can use turn out to a few images in different colours, if you think by paying for this product you get access to the PRO library, you do but everything cost extra. If you think you are covered by the Consumer Credit Act, you might not be, this company rolls out that once you have paid no refund even though the program is almost unfit for purpose.”

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Posted 6 years ago

“Dear Sir, I can not use this app. Lpz help me”

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Posted 6 years ago

For help and support please visit http://help.videoscribe.co

Posted 6 years ago

“So nice this app”

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Posted 6 years ago

“By provide such kind of feauture”

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Posted 6 years ago

“This app is good but can you send me Android phone Verision plz this email address cp560570@gmail.com”

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Posted 6 years ago

Glad you like the app! VideoScribe is a desktop application for Windows and MacOD so there isn't an Android version we can send you.

Posted 6 years ago

“It repeatedly crashes. There is a lack of functions that more modern programmes have like auto save. There is also a large problem with zooming where an object keeps zooming out when you unclick it.”

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Posted 6 years ago

Sorry that you are having issues, I've logged a support ticket and the team will do all they can to get things working smoothly for you.

Posted 6 years ago

“I am koushik”

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Posted 6 years ago

“Nice app .”

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Posted 6 years ago

“Happy to try this aplication”

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Posted 6 years ago

“Sometimes - Not User Friendly Could use a better help tutorial”

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Posted 6 years ago

Hello, thanks for the honest review. Our support team will be in contact soon as we'd love to get some more detail on the bits you don't like and they may be able to give you some tips to make life easier.

Posted 6 years ago

“I would like more full coloured drawings.”

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Posted 6 years ago

Thanks for the 5 stars Doru! We're regularly adding new content and all the new images have colour versions. If there is something specific you need you can make a request on our 'What images would you like to see?' forum - http://help.videoscribe.co/support/discussions/topics/11000002397 We also update the forum every time we release new images into the Library. If you log into the page click the 'follow' button at the top of the page you'll get an email every time we announce new images.

Posted 6 years ago

“Richi banna photo editing”

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Posted 6 years ago

“Sanjay V Desai Bhajana”

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Posted 6 years ago

“Scribe make me sóo happy”

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Posted 6 years ago

“Scribe make me sóo happy”

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Posted 7 years ago

Having happy customers make us happy!

Posted 7 years ago

“So Good! Excellent!”

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Posted 7 years ago

Thanks for the kind words, really glad you like the software.

Posted 7 years ago

“Saya senang”

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Posted 7 years ago

Glad you like it!

Posted 7 years ago

VideoScribe is rated 4.3 based on 775 reviews