VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.28

4.3 Rating 779 Reviews

86 %

of reviewers recommend VideoScribe

Company Reviews

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service team was amazing. We had a somewhat challenging situation and they were able to investigate and get us back on track. I couldn't believe how easy it was to resolve this situation. Thanks for your incredible service!”

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Posted 3 years ago

“prompt and effective support team”

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Posted 3 years ago

“My Videoscribe software froze as I attempted to upload the latest version of Videoscribe. After contacting the support team for help, I found the them to be professional and helpful. They promptly provided me with clear and straightforward instructions to remedy the problem. In no time, the Sparkol support team had my software up and operating smoothly. Thank you Sparkol!”

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Posted 3 years ago

“Responsive support. Thanks guys!”

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Posted 3 years ago

“My son subscribed to the App for one year, and he doesn't know that he has to cancel it if he doesn't want to use it anymore. His English is not good and he misses the deadline for cancellation. So he was charged for the second year. The customer team helps us to make a cancellation successfully. It is of great help.”

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Posted 3 years ago

“First of all VideoScribe is a super easy application for anyone to use. Second VideoScribe offer some online tutorials that make the easy application even more easy. Before my registration I had some security questions and raised a request to customer service. Again it was a positive experience, fast and easy to understand answer. And "surprice" they actually followed up a couple of days after to verify their answers was helfull.”

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Posted 3 years ago

“I love Sparkol. When I recently ran into issues reinstalling my Videoscribe program on a new computer, they provided prompt easy-to-follow instructions and support. The email I received was useful and helped me take the steps I needed to complete my task.”

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Posted 3 years ago

“The team is very responsive to my inquiries. They follow up quickly my questions. Customer service is outstanding. The VideoScribe templates are great examples and helped me create content quickly. The blog posts and YouTube channel have advanced tips and techniques for more sophisticated videos. Thanks again VideoScribe team!”

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Posted 3 years ago

“Best video”

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Posted 3 years ago

“During very difficult times when my country is at war, Sparkol helped me create quality content for my students. I received a quick response from Oliver and a compromise solution to my problem. I am grateful for the help and understanding of non-standard situations.”

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Posted 3 years ago

“it great app”

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Posted 3 years ago

“I contacted support at VideoScribe and got an answer very quickly. Recommended solution worked and it fixed my problem. Also very good follow-up by the support team. Conclusion: A very good product with a very good support organisation!”

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Posted 3 years ago

“03193172768”

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Posted 3 years ago

“Jonathan and Oliver were fast responding and very patient with newbie and do-it-yourselfer me. I found their many templates to be a very good starting point to educate me and accelerate my learning curve on the use of their product. I can't comment on how their product compares to other products because I'm not a digital artist or illustrator but as a newbie their product worked for me.”

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Posted 3 years ago

“I had a bad experience with VideoScribe. At times the program gets stuck and when you exceed a number of minutes editing, the program does not respond or responds more and more slowly. So I rated this internally but would like to do it here as well. A pity because I will no longer be able to make videos from the program. I wanted to renew my subscription and I found myself with 168 dollars per year when a year ago, the program cost less than half of that. This price increase cannot be justified and it doesn't make sense because you didn't fix big performance BUGS and what you added as new features were fonts or things that I don't even use. I think you have no idea about Design Thinking, you don't think about the client or how the client thinks. Goodbye Sparkol.”

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Posted 3 years ago

“I purchased a Videoscribe subscription on Tuesday at a back-to-school sale price which made it very affordable. I was determined to learn the software within a week and with the help of Videoscribe’s fantastic customer service team, I had it pretty well mastered in just four days. What a great product at a great price with great customer support! Win win win all the way around!”

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Posted 4 years ago

“VideoScribe is a so friendly animation software that allow the creation of amazing presentations in the blink of an eye! The support service is fast and precise in answering questions.”

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Posted 4 years ago

“Really Really Really Really Really Really Really useful app for management and presentation work online.”

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Posted 4 years ago

“Easy to learn and use , great professional result”

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Posted 4 years ago

“This is a very good platform, I am very happy to learn a lot”

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Posted 4 years ago

VideoScribe is rated 4.3 based on 779 reviews