Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,786 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Veary good from the start, All was well delivered on time fitting was good We just had one door missing from the washing machine cupboard then we waited for some 3 months for the part to arrive and some one to fit it, You will not get a better kitchen.”

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Posted 5 years ago

“Delivery was exceptional. Product as detailed.”

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Posted 5 years ago

“Victorian Plumbing is convenient and easy to place orders. Not had any issues using them so far, highly recommend! Great prices!”

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Posted 5 years ago

“Not actually fitted it yet so bit early o say how good.”

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Posted 5 years ago

“Service was good”

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Posted 5 years ago

“Everything arrived on time. The delivery left before could check everything on pallet due to how it was packed. No detailed list of what was delivered so had to get order of web then check. Fortunately everything was there minor break on 1 item but is not visible so ok. Would definitely order again.”

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Posted 5 years ago

“Easy to order.prompt delivery”

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Posted 5 years ago

“Not sure when delivery would arrive as couldn’t track . However arrived within 5 days and product was as advertised . No problems .”

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Posted 5 years ago

“Decent price-quick delivery-most impressed Invoices need to be more detailed perhaps with part number. Needed to refer to it to see exactly the one ordered but invoice was vague. Overall a good experience though”

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Posted 5 years ago

“Very happy with the bath and feet I ordered. Not so with the panels. They didn’t fit the bath that well. The bath came with very minimal fitting instructions. I wasn’t sure it need a full wooden frame to support it. Unfortunately when I did I couldn’t fit the panels as they instructed. Took two evenings of planning and cutting. Panels fit now and pass the wife’s inspection.”

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Posted 5 years ago

“Good quality and timely delivery”

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Posted 5 years ago

“Ordered a shower and it was delivered very quick. Happy customer. ONLY downside... the delivery itself!!! I was at home waiting for it and the delivery driver still decided to chuck it over the fence into my paved back garden. Luckily, no damage done but I was horrified to find it later that evening, not realising that it had been delivered.”

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Posted 5 years ago

“Fantastic range of products. Very competitive pricing. Fast delivery. Very helpful and courteous delivery personnel. Minus 1 star for the way heavy units had been stacked on top of lighter boxes on the pallet resulting in rather squashed boxes .Fortunately no damage to contents.”

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Posted 5 years ago

“Good product and service”

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Posted 5 years ago

“Best price/performance point on the items I wanted.”

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Posted 5 years ago

“no problems with.I rekomended”

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Posted 5 years ago

“Goods come on time”

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Posted 5 years ago

“Product as described prompt despatch and good online tracking.”

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Posted 5 years ago

“Good selection Easy to order Quick delivery Thank you”

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Posted 5 years ago

“Good service and good product, but would have been better if screws had been provided.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,786 reviews