Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,946 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order quick delivery and well packaged”

Helpful Report

Posted 4 years ago

“The bath was not wrapped or on a pallette as stated when ordering. The driver did not call me to schedule a delivery time and threatened to leave bath outside the building to my flat causing me extreme stress to drive home from work within 20 mins as he gave me a maximum time limit. Could not contact anyone at victorian plumbing which I found completely ridiculous. I suggest you at least provide a contact number for issues like this. Luckily there were no scatches on item.”

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Posted 4 years ago

“Easy to order and a great product delivered efficiently on time”

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Posted 4 years ago

“Parts delivered on time and undamaged. No reason to give less than 5 stars!”

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Posted 4 years ago

“Found the item in stock, it shipped very quickly and arrived in good order. Overall, very satisfied with the service.”

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Posted 4 years ago

“Found everything I was looking for at great prices”

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Posted 4 years ago

“Correct item arrived on time. Ordering online was easy.”

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Posted 4 years ago

“It was all very good no problems at all,”

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Posted 4 years ago

“Very good service and prompt delivery. I recommend”

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Posted 4 years ago

“Excellent service goods received in good condition. Will use VICTORIAN PLUMBING every time now when I need to. Thank you. A very happy customer. SHEILA OWENS”

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Posted 4 years ago

“We ordered several items and they was delivered. Just what I expected.”

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Posted 4 years ago

“Excellent service delivered well packaged and very timely”

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Posted 4 years ago

“Great customer service they rang me incase I had made a duplicate order very good”

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Posted 4 years ago

“Got a notification that my order was despatched on August 9 - but havent received it yet 3 weeks later. Nobody will respond to my emails. Really poor.”

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Posted 4 years ago

“We purchased our original bathroom suit from you so wanted to match the toilet seat when we needed to replace it. Came to you and were really pleased with service, delivery and price. Thank you.”

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Posted 4 years ago

“Excellent product, price and delivery. Highly recommend”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Satisfied, would consider using again.”

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Posted 4 years ago

“Very happy with the service I received when I had ordered the incorrect sample tile. I have since ordered all the tiles I need for my kitchen and will continue to use Victoria plumbing for future purchases.”

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Posted 4 years ago

“Delivery times have been delayed. No phone number to contact anyone direct Horrible service”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,946 reviews