Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,946 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought our bath, shower and all accessories from Vic plum and it's all been fantastic quality and value and prompt delivery! Highly rate for all your plumbing needs!”

Helpful Report

Posted 4 years ago

“Excellent service from Victorian plumbing. Delivery leaves something to be desired. Driver had to be pursuaded to put heavy pallet in garage and not leave it on the pavement. Then would not wait while I checked the pallet”

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Posted 4 years ago

“I ordered items,delivery was fine,no damage on boxes,but on opening first item witch was 800worktop only to find it damaged, sending emails to yourselves to try and get it sorted is beginning to be a nightmare,”

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Posted 4 years ago

“Good service at a reasonable price”

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Posted 4 years ago

“Good quality products however very delayed in delivery.”

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Posted 4 years ago

“Quality goods , fast delivery can’t fault in any way”

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Posted 4 years ago

“I was a bit concerned that the mirror Radiator I ordered would turn up damaged. However the mirror Rad turned up very well protected, upright on a pallet. The heat heat output is really good and the Rad holds the heat better than all my other Rads”

Victorian Plumbing 5 star review on 5th September 2021

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Posted 4 years ago

“Great products, great delivery timings even for standard delivery!”

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Posted 4 years ago

“Decent quality shower arm and shower head. Quick delivery. Can't argue”

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Posted 4 years ago

“Item still has not been delivered after 3 weeks! The helpline telephone number does not accept calls.! The live chat isn't available. ! The email service replies with a standard message saying how to track a parcel and Then closes the enquiry! The track service doesn't work!”

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Posted 4 years ago

“Fantastic online service with prompt delivery and superior packaging with zero damage to my item. I would highly recommend Victoria Plumbing.”

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Posted 4 years ago

“New shower heads perfect m, thank you. However, Royal Mail let you down. They took two weeks to arrive and despite a number given, you could not track. Think Victorian Plumbing should find another delivery service.”

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Posted 4 years ago

“Excellent service,good product valve for money.would use again.”

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Posted 4 years ago

“It was free delivery, arrived very promptly and was well packaged. Thank you.”

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Posted 4 years ago

“Ordering from Victorian Plumbing no problems. However the company they use to deliver the goods, absolutely rubbish and inconsiderate. Literally dumped the pallet, broke the corner of my drain in his haste to get out. Think who you use because they are the last person to make an impression about the service.”

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Posted 4 years ago

“Very good service I was informed all the way for delivery. When I first saw the shower head I thought it was too small But I waited for it to be plumbed in and taps shower head are fantastic”

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Posted 4 years ago

“Quality of products is fantastic, communication of deliveries is exactly what is needed as well.”

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Posted 4 years ago

“Good price, quick delivery and easy to install”

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Posted 4 years ago

“I recently placed an order to refit my bathroom, everything I had on a list I found in stock, the process through to payment a smooth transition, received a confirmation email stating when delivery will take place, all items arrived well packaged and without any damage, would highly recommend”

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Posted 4 years ago

“A quick and efficient response”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,946 reviews