Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,103 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On ordering from your website, the product that arrives does not look like the image on the website and it's branding has changed as well, leading to confusion so that I, the customer, think I have received the wrong item. Your customer service is all done by webchat so there is no one to actually speak to to resolve the situation. I unnecessarily returned an item, at my own expense, because of the lack of transparency on your website.”

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Posted 5 years ago

“Service was excellent, product exactly as ordered, completely satisfied thank you.”

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Posted 5 years ago

“Delivered on time and at a reasonable price. Cant really fault it”

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Posted 5 years ago

“Helpful advice and good service.”

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Posted 5 years ago

“Everything was very well packaged and good quality”

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Posted 5 years ago

“Easy to use website, great selection of products and delivery ahead of forecast.”

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Posted 5 years ago

“Easy to order, great product, well packed, efficient delivery.”

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Posted 5 years ago

“The cabinet I ordered come very quickly - within a week, despite a warning that it might take up to 15 weeks. It was very well packed on a sturdy pallet but was easily extracted. The driver undertaking th kerb-side delivery was very helpful when there was a difficulty getting the entire pallet through the front door. I am very pleased with the quality and "delivered rigid"meant fully assembled apart from reattaching the knobs on the outside of the doors.”

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Posted 5 years ago

“Excellent service, goods arrived very quickly. Item exactly as described. Good quality.”

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Posted 5 years ago

“Good pricing, speedy deliver and happy with the broken product being replaced ASAP aswell.”

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Posted 5 years ago

“My online experience was quick. I was able to book and pay for my items online, in a matter of seconds my confirmation email came through confirming my purchase, and few days later I was contacted by phone about my delivery. The whole process was really quick and efficient, In the middle of this pandemic their service was the best. I would highly recommend using them.”

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Posted 5 years ago

“Quick and easy ordering process. Good value shower screen. Very pleased.”

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Posted 5 years ago

“Quick delivery, rad values not fitted yet so not sure on quality. Good service so far”

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Posted 5 years ago

“Damaged goods because pallet was not checked for nails. Still waiting for someone to contact us so that we can return... a good example of using COVID as an excuse for poor service”

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Posted 5 years ago

“This was our second order with Victoria plumbing and, as with the first, items arrived swiftly and safely. We are very pleased with the items and the customer service we received.”

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Posted 5 years ago

“Excellent servive as always”

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Posted 5 years ago

“Excellent service. Delivery driver took all packages inside the house and kindly took away all of the pallets.”

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Posted 5 years ago

“Clearly set out website making placing an order easy to do. Prompt delivery. On two occasions the agents on the ‘live chat’ were quick to answer, helpful & kept me informed of what they were doing providing me with clear information. Never used Victorian plumbing before but would not hesitate to recommend.”

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Posted 5 years ago

“Ordered Victoria Traditional Basin taps to replace taps with ceramic washers which have failed. I selected some which were listed (under the comments / Q&A) as having "traditional screw-down valves" installed as I wanted taps with rubber washers which don't fail and need replacement of the whole tap. The new taps have arrived and they are the same ceramic valves as the ones I need to replace. Its a big waste of time as I'll have to take the package back to the post office to get it sent back to you or just put up with the wrong product. For buying online to work, info on the website MUST be accurate. I'll go and buy replacements at Wickes where I can actually try them before buying.”

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Posted 5 years ago

“Re: cloakroom vanity unit Arrived in unmarked condition only problem was no screws supplied to fix door handle to the door. But will use V P again.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 20,103 reviews