Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,959 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Painless transaction and best price I could find on web, arrived on time with no issues.”

Helpful Report

Posted 5 years ago

“I am delighted with my new ceramic kitchen sink. Victoria Plumbing offer a very extensive range of products, the website is very easy to use and the delivery service was faultless, especially the helpful, friendly delivery driver. The quality of the sink, tap and accessories which I purchased are all above expectations.”

Helpful Report

Posted 5 years ago

“Very impressed with speed and efficiency of ordering and delivery. Will definitely recommend.”

Helpful Report

Posted 5 years ago

“Bought an expensive bog seat. Appears to be worth the money!”

Helpful Report

Posted 5 years ago

“I recently placed some orders for bathroom shower items and was very impressed with the quality and the delivery service provided with Victorian Plumbing”

Helpful Report

Posted 5 years ago

“Excellent service, the product was delivered the very next day, in fact less than 24 hours after the order was placed. We'll done!”

Helpful Report

Posted 5 years ago

“Easy to order delivery very good job done👍”

Helpful Report

Posted 5 years ago

“Good site, easy to use, great selection and reasonable lead times. Got a call from carriers to book a delivery; emphasized the need for driver contact on route and was advised that is standard practice. Could have been a 5 then, but guess what- driver didn't call.”

Helpful Report

Posted 5 years ago

“Products were well packaged and delivered safely in perfect condition, great value for money”

Helpful Report

Posted 5 years ago

“I will never buy anything from your company again”

Helpful Report

Posted 5 years ago

“I am very pleased with my purchases. One damaged item was replaced without a problem and arrived two days later. Excellent service, thank you.”

Helpful Report

Posted 5 years ago

“Great services nice products!”

Helpful Report

Posted 5 years ago

“Good quick reliable service”

Helpful Report

Posted 5 years ago

“Good prompt service, although the part I ordered was not the correct one.”

Helpful Report

Posted 5 years ago

“Wonderful, new tap, no drip, happy”

Helpful Report

Posted 5 years ago

“Excellent service but photos of items need to be more clear”

Helpful Report

Posted 5 years ago

“I ordered some bits for my toilet and they are just what I wanted and arrived really quickly”

Helpful Report

Posted 5 years ago

“Ordering was easy ,kept informed about delivery and arrived on time.”

Helpful Report

Posted 5 years ago

“Delivery came quickly and it was relatively easy to order online.”

Helpful Report

Posted 5 years ago

“The shower rail arrived very quickly and was easy to install. It looks great.”

Helpful Report

Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,959 reviews