Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,115 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Contacted customer service as an order arrived damaged . They were quick to send a replacement tap.”

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Posted 6 years ago

“Delighted with product and service. Was kept informed of progress of order. Always available on phone. Very prompt delivery. Will use again. Thank you”

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Posted 6 years ago

“Ordered a Bathroom Radiator and was delivered in under 24 hours whilst we are all in Lockdown, very happy with the service.”

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Posted 6 years ago

“Very good service. Easy to order and quick to arrive.”

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Posted 6 years ago

“Easy to order on line and very quick delivery”

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Posted 6 years ago

“Staff were most helpful over an incorrect order on my part. Calm, efficient service, everything delivered in the time frame. Thank you.”

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Posted 6 years ago

“All very seamless and my order was delivered with surprising efficiency during these strange times.”

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Posted 6 years ago

“Good value for money, it's just what I was hoping for. Quick delivery too. Thanks.”

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Posted 6 years ago

“Items arrived extremely well packed and were in perfect condition.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Product wasn't quite the "manufactured from quality materials" that the website described.”

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Posted 6 years ago

“Easy to order did online it came on time in good condition, very satisfied with my first experience with Victoria plumbing”

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Posted 6 years ago

“Product was as online description. Prompt delivery.Good price.”

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Posted 6 years ago

“Came very quickly even though it was out of stock when I first ordered it ... great service”

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Posted 6 years ago

“We had ensuite arrive, and many of the items were damaged. We sent in photos as requested, and this we have done to 3 different agents who passed the mantle over to each other. We cannot SPEAK to anyone, its all via email. Totally useless and frustrating. Where is any customer service. We still dont have our ensuite, and we are now 5-6 weeks since we started to complaint process.”

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Posted 6 years ago

“I ordered tile samples. They arrived promptly and very well wrapped. 5 out of 5 for customer service”

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Posted 6 years ago

“The £400 showed I bought has a faulty valve. I’ve been trying for almost six weeks to get this issue resolved and being a paraplegic, I cannot be without a shower. The water loss is huge and again, costing me money. I’m about to issue a County Court claim for a new shower, the cost of the old shower and the cost of the plumber. Not happy Victorian Plumbing. You’ve had almost £4,000 off me the last few years, I won’t be using you again after this.”

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Posted 6 years ago

“Easy to order. Good choice and descriptions. Good website. Fast delivery on time.”

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Posted 6 years ago

“Took a bit longer to come than it said, but during these difficult times, that's ok, the goods supplied are top quality, really pleased overall”

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Posted 6 years ago

“Quick delivery safely wrapped and just what I wanted Good product”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,115 reviews