Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,786 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Effiecient delivery thanks”

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Posted 5 years ago

“Prompt delivery but packaging was a bit over the top because the 1.8m rad was delivered vertically on a pallet.”

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Posted 5 years ago

“Good prices. Nice products. Straight forward delivery. Thanks”

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Posted 5 years ago

“ordered new kitchen mixer tap and it arrived promptly = happy customer”

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Posted 5 years ago

“Slow delivery But good product”

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Posted 5 years ago

“I was happy with my product and the packaging was good too.”

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Posted 5 years ago

“Products all good just as expected, delivery was good until it arrived with the courier at the hub”

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Posted 5 years ago

“Arrived swiftly and good product”

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Posted 5 years ago

“Delivered on the day said driver was helpful.”

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Posted 5 years ago

“Went to selva first no customer service Couldn’t fault service from you”

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Posted 5 years ago

“Easy to make changes to an order. Everything looks to be good quality. No issues at all. Thank you”

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Posted 5 years ago

“Fast reliable Though delivery at 5 20 morning was to fast even for me”

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Posted 5 years ago

“came on time and very well wrapped good looking radiator”

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Posted 5 years ago

“Haven't yet had the items installed, and waiting on one item which was out of stock, but can say that the delivery arrived within expected times and the driver was very polite and helpful”

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Posted 5 years ago

“Overall we are happy with the service and purchases... a little more communication regarding updates of the order would be nice.”

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Posted 5 years ago

“Radiator as expected”

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Posted 5 years ago

“Got what I wanted. Delivered 5 days.”

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Posted 5 years ago

“Ordered a shower tray, took a good week to arrive however website let me know planned date that let me know when to plan for delivery. The tray is fab, great quality would highly recommend Victoria plumb for anyone looking to renevate there bathroom.”

Victorian Plumbing 4 star review on 3rd December 2019

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Posted 5 years ago

“Good selection for any budget”

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Posted 5 years ago

“Very easy to buy, quick delivery, ordered wrong item and cost a lot to return that’s the only gripe”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,786 reviews