Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,951 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Fast delivery was exactly what I ordered no fuss very happy.”

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Posted 4 years ago

“Great service, very helpful”

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Posted 4 years ago

“Quick and efficient delivery. Great product.”

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Posted 4 years ago

“Ordered online. Well packed. Received. Thank you.”

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Posted 4 years ago

“Impressed with speed of delivery and quality of product”

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Posted 4 years ago

“I ordered our new bath and shower unit and taps great price and quality very pleased . Contacted us before delivery to arrange convenient time. Will definitely be using them again when we do our en-suite later this year .”

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Posted 4 years ago

“Your delivery team are extremely rude and unprofessional when something is supposed to turn up in 2-10 working days and it turns up a week late.. after paying £25 for it was disappointing to say the least. It turned up on 2 enormous pallets and the driver offered to take them away if we paid him personally.... We were warned about using Victoria plum but it was the only place we could find a suitable shower door with the adjustment needed. Would never use again.”

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Posted 4 years ago

“Great products, fast delivery. Very impressed. Will definitely order again.”

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Posted 4 years ago

“Great service and product, highly recommend”

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Posted 4 years ago

“Good quality shower screen although delivery was delayed by 6 days”

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Posted 4 years ago

“Great service from start to finish. Our shower curtain ring arrived before time and was packaged really well. Top-quality item and will use Victoria Plumbing again.”

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Posted 4 years ago

“Easy to order online, prompt delivery & value for money.”

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Posted 4 years ago

“Got everything in order 3days.perfect”

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Posted 4 years ago

“Provided a very good service.”

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Posted 4 years ago

“Good product at a fair price”

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Posted 4 years ago

“...........”

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Posted 4 years ago

“Really easy ordering process and customer service were great.”

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Posted 4 years ago

“Fantastic service . Kept me informed of delivery and despatch to the second it arrived. Superb quality From the packaging to the products Just wonderful service . The best . Thank you”

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Posted 4 years ago

“Ordered a new light for our bathroom. Needed the 2 pin point and this seemed the best. The light is really bright - just great and the point is hidden. Looks great now its up.”

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Posted 4 years ago

“Looks good under my rolltop bath. Just remember though you can't buy spares individually - only complete set.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,951 reviews