Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,777 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product range was good as was the ordering process, I was kept in touch regarding the delivery which was prompt,the delivery driver was very polite and helpful 10/10”

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Posted 3 years ago

“Excellent product. Arrived very quickly. Highly recommended.”

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Posted 3 years ago

“The toilet and radiator haven’t as yet been unpacked and installed, but as the review is about Victorian Plumbing that’s irrelevant I guess. As for VP I can’t really fault - ordering was easy and goods delivered as promised. Would use again (much like the toilet when it’s installed).”

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Posted 3 years ago

“The product we purchased is great. 5/5! Reason for lower rating is due to delivery by Palletways. They literally leave the item on your doorstep… you have to figure out how to get it inside. And even worse we had to pay £50 for removal of the pallet. Surely it would be better for Palletways to take the pallet back with them to be reused?? As a result I only recommend buying from this company if you’re renovating your entire bathroom and have a skip. If you’re just looking for a piece of furniture rather look elsewhere.”

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Posted 3 years ago

“Prompt and very good service from Victorian.”

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Posted 3 years ago

“Simple to order; good product choice. Delivery of furniture was good although it would be helpful to have more detail on arrival time. Delivery of shower was a real issue. I was told it would be there in three days direct frommanufacturer. It wasnt. To be fair, my mobile number was incorrect but it took a week to realise that so obviously no chance of a three day delivery. I was then told delivery would be Weds sometime. I chased at 5pm to be told the van broke down and it would not be delivered. 20 mins after that Victorian called to say there was an issue. The promisednext morning delivery did not arrive, nor the afternoon delivery. Finally arrived 2 days late and after numerous calls. However, products all well packaged and no delivery damage.”

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Posted 3 years ago

“Excellent price…excellent quality…excellent service! Couldn’t fault anything from ordering to delivery very pleased.”

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Posted 3 years ago

“shower door delivered by cheerful helpful courier who placed the pallet where it was needed.”

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Posted 3 years ago

“I needed quite a big radiator and one of the only companies I could find to supply it. Well priced and very fast and efficient service.”

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Posted 3 years ago

“Have used this company before and once again completely satisfied”

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Posted 3 years ago

“Excellent service and staff polite and knowledgeable.”

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Posted 3 years ago

“Very fast delivery, and even items which were not in stock were delivered faster than expected”

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Posted 3 years ago

“Very prompt and efficient service. Would recommend.”

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Posted 3 years ago

“I have ordered twice now , product as described , excellent service and speedy delivery . Will def recommend .”

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Posted 3 years ago

“Prompt service received in about 3 days via post 5 stars”

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Posted 3 years ago

“Shannon Jones was very helpfull in our query regading the purchase of an Aqualisa shower unit.”

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Posted 3 years ago

“Great easy to navigate website, and quick delivery times, thanks so much!”

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Posted 3 years ago

“Extremely quick delivery! Was here in like 2 days! Extremely impressed! Good quality products too! Will always use Victoria plumbing”

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Posted 3 years ago

“Good quality bathroom furniture at a good price. Pallet was a pain to get rid of after delivery & a little old lady would have had trouble removing from the pallet. Carried in to the house delivery like Victoria Plum would have been better.”

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Posted 3 years ago

“Very good service prompt delivery very good all round.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,777 reviews