Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scott listened intently to everything i told him about my cat's symptoms and i felt reassured that i was being listened to and my pet getting thorough diagnosis and help”

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Posted 7 years ago

“Fantastic service and very caring staff”

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Posted 7 years ago

“Everyone was kindly and welcoming. Potential treatment options conveyed clearly so that decisions are informed. Very many thanks for your support.”

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Posted 7 years ago

“8pm on Easter Saturday we discovered our tiny whippet had eaten 80 grams of 100% dark chocolate ,without urgent medical attention she would have died This was provided over the next 24 hours and she was returned to us in blooming health Congratulations to the vet who treated Mae and Thankyou W Geddes”

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Posted 7 years ago

“Excellent service at a very stressful time.”

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Posted 7 years ago

“Efficient and highly effective care. Thank you.”

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Posted 7 years ago

“They kept in constant contact throughout the 24 hours my dog was with them. Explaining everything that was happening.”

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Posted 7 years ago

“Vets sent me a text reminder flee treatment for dog due. When called at Vets it was ready packed up for my collection.”

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Posted 7 years ago

“Very polite & helpful staff. Was able to see the Vet within 10-15 minutes of arriving.”

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Posted 7 years ago

“Listened to our pet worries, checked with a supervisor, gave practical advice, recommended seeing emergency vet.”

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Posted 7 years ago

“Very caring and professional team they left me feeling reassured that I had taken my kitten to the right vet”

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Posted 7 years ago

“Was seen promptly despite it being very busy. Very caring staff and very knowledgeable”

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Posted 7 years ago

“Both vet and nurse were amazing, from the minuet I made the first panicked phone call to the minuet I left the clinic the service was fantastic and as a result my dog was feeling much better and we knew exactly what was wrong and the plan of action. Great service and my girl Rosie was feeling much better quite quickly as a result. Thank you!”

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Posted 7 years ago

“They were efficient, available and helpful.”

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Posted 7 years ago

“The person who took our call was calm, friendly and patient. The directions were clear. The VET we seen was brilliant. Explaining everything along the way and was excellent handling Our cat keeping her calm. Our cat was completely limping and is now back to normal. Thank you.”

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Posted 7 years ago

“Amazing service, quick, friendly, positive and reassuring 🐶”

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Posted 7 years ago

“We spoke to a lovely lady who was helpful, patient and extremely kind. She sorted out that the Vets called us and we were able to pick up our dogs forgotten medication on good Friday! Super service. Natalie x”

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Posted 7 years ago

“Very efficient, professional and caring vets and service”

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Posted 7 years ago

“Really nice staff. The vet Jackie at the Alfreton Clinic was so good. Very compassionate and could really tell that she was sad for me that she had to put my rabbit to sleep.”

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Posted 7 years ago

“thedog got better”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews