Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff really friendly and helpful. Showed compassion to our situation.”

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Posted 7 years ago

“Very professional while sympathetic in caring for end of life for our dog.”

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Posted 7 years ago

“The vet we saw was very good and handled a difficult situation for us with great care and understanding. She took our needs into consideration. Would definitely recommend them to anyone.”

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Posted 7 years ago

“Once the initial call was made we went straight to the Vets and was seen almost straight away x the receptionist and the vet were very friendly and our little guinea pig was made better in no time. We even had a follow up phone call the next day to check up on our lil guinea many thanks”

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Posted 7 years ago

“My dog Honey (aged 12yr 4mth) was very poorly. She had collapsed. She went to Vets Now at teatime on bank holiday. The team worked throughout the night, carrying out tests and carrying out scans. Honey was carried in to Vets Now, and walked out in the morning. She was diagnosed with pneumonia. Vets Now worked wonders keeping her alive. Honey was hospitalised for 8 days. Now 3 weeks on Honey, is making very good progress. Thanks to the help of the staff on duty that night. The service was great from the minute Honey was carried out of the car.”

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Posted 7 years ago

“The vets especially Suzanne at the Hull practice could not have been better and certainly saved the life of our dog that had eaten rat poison.”

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Posted 7 years ago

“Sadly I had to my precious cat put to sleep the vet and nurse where the most beautiful people during this most traumatic time - I cannot thank them enough for the care they gave to me and the love they showed to my beloved pet”

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Posted 7 years ago

“Excellent medical care, warm welcoming and caring atmosphere created by all staff, thank you”

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Posted 7 years ago

“Friendly and accurate advice was given to our 12 yr old dog, they weren't dictating to us at all, like the majority of Vets's can be, it was good knowledgeable helpful advice x”

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Posted 7 years ago

“Absolutey fantastic vets my dog marley its back 100% thank you superb.”

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Posted 7 years ago

“had a very poorly dog at Easter took her to Ashford staff were kind and very caring looked after her very well she is now back to her normal self thank you”

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Posted 7 years ago

“Prompt service on Good Friday at 23:00. Staff very gentle and caring with our elderly and much loved cat.”

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Posted 7 years ago

“They dealt with us courteously over the phone & when we got there with our cat Hugo who was by that time very poorly, the female vet was kind & compassionate. Thank you x”

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Posted 7 years ago

“unfortunately my dog lily was so ill we had to have her put to sleep which broke my heart but the nurse and Mary the vet were very caring and respectful towards both myself and lily at a very difficult time. Mary explained to me everything they had checked with lily and what would happen next. I was given as long as I needed with lily before and after she passed away.”

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Posted 7 years ago

“Very helpful, sympathetic n caring for ourselves and our well missed pet, Zeus.”

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Posted 7 years ago

“I was really worried about my frenchie as he was not responding to me at all and the girls on reception knew exactly what to say and were to so kind”

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Posted 7 years ago

“Very caring & compassionate. Efficient & clear processes at v difficult time. Evidently well trained people & made us feel comfortable with no rush.”

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Posted 7 years ago

“Great vet and staff”

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Posted 7 years ago

“Treatment for my dog was great”

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Posted 7 years ago

“I thought my wee cat was dying as he was finding it really hard to breath he’s a old sole and now 16 this year he gets really stressed when he knows he getting took to vets or in the car so his breathing at this point got really bad and took him along to the vets as soon as I went in they took him straight of me and put him under oxagen tent and tables as he had fluid in his lungs thought I would have got a phone call at night to say he wasn’t going to make but no my baby is still here fighting strong I would just like to thank the vets for everything he done for my wee tigger Thanks again”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews