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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Lovely staff, kept me well informed daily of my pets progress
Helpful Report
Posted 7 years ago
Everyone was very polite and super friendly to my lola. I knew she was in great hands.
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Posted 7 years ago
really good went the extra mile and kept us informed during the time he was there. caring and understanding and explained things thoroughly
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Posted 7 years ago
Very good
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Posted 7 years ago
the service we received from the vet and all the staff was first class at our terrable time
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Posted 7 years ago
Our cat was sent here as n emergency. All the people involved were amazing and really took care of our pet. Everyone was very friendly and caring. No faults at all. Very grateful.
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Posted 7 years ago
Vets Now were there with care, compassion, and excellent thorough medical testing of my little dog, when l needed answers and to decide what to do for the best for her. All of my questions were answered at any time of the day or night and they had a very balanced and neutral but guiding view of what to do for the best. This was the 2nd time l have used them and would highly recommend their services. Thankyou for everything.
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Posted 7 years ago
Very fast response to an emergency situation to which I am grateful you guys were there to deal with
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Posted 7 years ago
The vet was extremely helpful and thorough and really good with my dog.
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Posted 7 years ago
Wonderful and caring team. Thank you so much for the patience and empathy from you all. The condolence candle was a beautiful touch. Again thank you x
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Posted 7 years ago
The service was excellent, the vet who saw our dog was very caring and dealt with the issue extremely well.
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Posted 7 years ago
In all the unfortunate times I’ve had to contact the out of hours vet, everyone involved has been open, communicative to me and most importantly excellent with my babies and understanding of my concerns
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Posted 7 years ago
I was very pleased and greatful that Honey, my ferret, was able to be seen straight away very early in the morning. The receptionist was very friendly and thank you to the vet, James Wright for being so caring and kind. Thank you.
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Posted 7 years ago
Friendly & efficiant
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Posted 7 years ago
The compassion we received was fantastic, my dog gets very nervous around people and Charles was great she almost didn’t want to come home
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Posted 7 years ago
Excellent caring service Would definitely recommend
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Posted 7 years ago
Just so wonderful and kind. Thank you.
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Posted 7 years ago
my dog has been in twice now and I couldn't have wished for better treatment , from the moment I walked through doors the receptionists,the nurses and vets especially Scott were amazing thank you
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Posted 7 years ago
Lovely people and saved our puppies lives , so forever grateful
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Posted 7 years ago
Very clear in explaining what would happen and how my cat would be treated throughout the night. Just what you need when you are already stressed and upset about your poorly pet. They were wonderful in the way they dealt with my pet. Gentle and calm. Just what he needed. And best of all they direct billed my pet insurance company taking another stressful situation and a big bill out of my hands. Can’t thank them enough.
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Posted 7 years ago
Vets Now is rated 4.3 based on 2,805 reviews